We spent 1 day in this hotel, the location is convenient, the room overlooks the courtyard, the air conditioner and TV work.
The bed creaks, the toilet was poorly washed. In the shower, the shower head and shampoo holder were poorly attached to the wall (torn out). The curtains are difficult to close.
There is no elevator, so we had to drag our suitcases by hand to the 4th floor.
The person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
Great location just off north avenue.. A customer oriented team who agreed to give me the room early cuz simply it was available rather than asking for early check in money
Small room of course but clean and adequate.. Didn't try breakfast but I tried their Terrace cafe and it was great..and it's 10% cheaper than North avenue hotel which is 20 meters away
Good hotel, good value for money. Staff was very friendly and helpful. Breakfast was good with daily variations. Location is nice and close to the city centre.
Great location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
Came to Yerevan on a business trip, the hotel was recommended by the client, near Republic Square, very convenient for eating and traveling around, the lady at the front desk could speak some Chinese, very friendly, great!
We were with our family, not the first time we book chain hotels through a booking service, we stated that our child is 10 years old, the service set a price, but the hotel asked us to pay extra for a folding bed for the child, the first time we encountered this, if we book a room for three, then not a single hotel assumes that a 10-year-old child 150 cm tall will sleep with us in the same bed, and there were no such problems in Turkey, Dubai, Egypt or Russia.
The rooms are dusty, old carpet, bed linen is half white, half yellow, either from old age, or something happened to it.
There was a long check-in, about 25 minutes, they said something about reserved rooms, although there are a lot of them on Booking, we spent a long time looking for a room, when you get off the plane it is really exhausting.
Everything is delicious in the cafe except the steak, I didn’t like it, it turned out to be rubbery.
Pros: location, cascade, park, observation decks on Ararat nearby, good cafes to eat and in the evening you can entertain your child in the park
Good spa with indoor pool, the pool is very large, there is a large jacuzzi, an interesting option to lie on sun loungers outside with a view of the park
The hotel name is Europe but Asian guests are also welcomed, as I saw Vietnamese or Chinese guests were staying. The room is quite nice and comfortable, bed quality is good and comfy, bathroom is clean, the breakfast is simple but the quality of the each item is nice and has a good combination of nutrition altogether. Hotel clerks are kind, polite and attentive. It is very good hotel and I had pleasant experience.
This hotel is one of the best places to stay in Yerevan. Perfect location for the central part of Yerevan, great cleaning and breakfast with the full set of continental food and local cuisine. I really enjoined the relaxing atmosphere without any noise from streets and other rooms.
Modern hotel, with good cuisine (buffet) and stunning views of Yerevan. The metro is 20 minutes from the hotel, but it is quite quiet. By taxi Yandex go for 1000 drams (250 rubles), you can get to the train station. The staff is very polite and always ready to help 🤗, there is a spa center - a swimming pool and 2 saunas, you can enjoy by appointment. The room has bath accessories, a bathrobe slippers, a kettle, coffee and tea. The water pressure is good even on the 5th floor.
Another nice bonus, when checking in you are treated to a glass of Armenian wine, just right after the road 🍀
Great
17 reviews
9.3/10
Price from
PLN 231
per night
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9.2/10
Great
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
Cchow fui ngoGreat location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done.
I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience.
The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break.
We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.
GGuest UserThis hotel is far from the center, about 30 minutes walk, the area is quite gloomy, the road goes over the bridge, there is practically no infrastructure nearby. But there is a cafe on the hotel grounds. The rooms themselves are clean, new furniture, good bedding and mattress, affordable price. Luggage storage is paid. Overall, I was satisfied with my stay.
OOlgaArrived at 3 am. They put me in a room where someone was sleeping 😀 . About 30 minutes later they gave me a room. Everything is clean. No extra smells. The guys at the reception during the day are adequate. I wrote everything in advance, it is unpleasant to wait so much at night (for this I took off 1 star). In the room there is a minibar, tea and coffee, a kettle. A robe. In my room for two there was 1 tiny shampoo, 1 tiny shower gel and soap, a toothbrush. A room for two! It was possible to put this for two at least. Total: it takes about 25 minutes to get there by taxi for 1600 money. The bus is 2 km from the hotel. It is not the center. In general, I liked the hotel, good attitude, clean, large rooms. I recommend it. There is also breakfast, I did not try it. Oh! There is a terrace on the 7th floor, a gym.
GGuest UserLocated between 2 Metro Stations, accessible by walk from both. 24 hours running shops are easily found nearby. Room shape is a bit strange but it is very clean and comfortable, shower is strong enough and central heating system works well, bed is comfy, breakfast quality is superb and quite satisfactory, I liked the peach and apricot juice very much.
DDmitryGreat location, normal family room, receptionists understand and help almost everything
Huge minuses:
1. Audibility in the room: at 12 at night neighbors came and talked loudly - had to cough loudly to make them shut up. In the toilet it was as if we were going to the same potty together
2. Disgusting breakfasts. Didn't go to the second one. The cook cuts fruit with his bare hands next to raw eggs (5-10 cm) and puts it on a tray - the concept of food neighborhood is completely absent. Dirty dishes are taken in the open cooking area and the remains are dumped right there in the trash. Smokers scurrying around on two balconies, given our intolerance to smoking and two children nearby
A C-grade hotel. We are unlikely to go there again
GGuest UserУдачное местоположение. Хорошие номера. Завтрак хотелось бы чуть раньше. Возникли проблемы с заменой данных, пришлось понервничать.... в качестве извинений администрация сайта обещали начислить бонусы, но на баланс до сих пор так ничего и не поступило, крайне обидно... Прошу разобраться в данной ситуации!
GGuest UserThe person who invented the idea of paying almost 70% of my room rate to get a 4-hour early check in should be banned from the hotel industry!!
Very disappointing to have the room ready yet refusing to make life easier on customers... Apart from that the hotel is in a great location and room is small but adequate... Breakfast is average as u would expect
And apart from this early check in setback the staff was generally good but I don't think I will stay again cuz my flight arrives early most of the time and i don't like pointless waiting!!
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