Komodo Hotels with Pools

AYANA Komodo is a truly beautiful resort, set in a stunning hillside location. The coral reef directly in front of the hotel is absolutely fantastic and a real highlight. The service is excellent, the breakfast is superb, and the staff are exceptionally friendly and attentive. The entire resort is beautifully maintained and in top condition, and it is simply gorgeous at every time of day. There is an app to book activities and reserve restaurant tables during your stay. We found that annoying as you need to book almost everything one day in advance otherwise everything is fully booked. One small criticism is the kids’ club. For a resort of this standard, it feels rather limited and somewhat outdated in terms of facilities and activities. There are only a few toys, and the activities on offer are quite basic. Some do cost extra but are also not very special. This is definitely an area with room for improvement. The staff is kind.

When we arrived in our room, there was a large amount of water on the floor because the air conditioning unit was leaking. We were initially offered another room of a similar standard, but we preferred to remain in the room originally assigned to us. Therefore, we chose to wait while the maintenance team fixed the issue. It would be advisable to check the rooms before guests arrive to avoid this kind of inconvenience. There were only a limited number of sun loungers available around the pool, yet some guests reserved them by leaving their towels on them all day while being absent for hours. This situation should be better monitored and managed by the hotel. I booked the Komodo excursion through the hotel and specifically stated that I wanted to visit the real Pink Beach on Komodo Island, not Long Beach on Padar Island, as I was aware of the trick there between these two beaches. The staff member clearly confirmed that the excursion included Pink Beach on Komodo Island. However, we were taken to Long Beach on Padar Island. In this case, either the staff member did not know what he was selling, or he knowingly provided incorrect information in order to secure the booking. In either case, this is not acceptable. On the evening before our departure, we went to settle our bill. However, the amount presented was higher than the total of all the bills I had signed during our stay. Two different staff members recalculated the charges at least ten times but were unable to explain why the amount shown in their system was higher. As it was getting late and we were leaving the following day, I requested to pay the amount corresponding to the bills I had signed. However, the staff member refused to accept the payment, stating that if there was a mistake, I might have to pay more. I explained that I had signed all my bills and that if there was an error in their system, it was the hotel's responsibility, not mine. What was particularly concerning was that he kept providing different and incorrect explanations for the discrepancy. At one point, he claimed that GST had not been included, despite the fact that GST was clearly shown on the signed bills. This explanation was therefore inaccurate and demonstrated that he did not fully understand the issue himself. Rather than acknowledging the uncertainty and investigating it further, he appeared to be giving random justifications for the difference. His manner of speaking was also not customer-service oriented. I suggested that they could investigate the system issue afterwards but should at least accept the payment based on the bills I had signed. Instead, I was left with the impression that I was expected to resolve or bear the consequences of an internal accounting issue that was entirely beyond my control. After waiting at the reception desk for more than an hour and a half and seeing that the situation was not progressing and that the staff member still refused to accept my payment, I informed them that I would return the following morning before my departure to settle the matter. In the end, the discrepancy was indeed due to an error on the hotel's side: one of the waiters had entered a quantity of 1 instead of 2 for one of the dishes. I nevertheless paid the outstanding amount, for the waiter to not get into trouble. However, the way the situation was handled by the person in charge was extremely disappointing. Rather than taking ownership of the issue and treating the guest with professionalism, he provided inaccurate explanations, refused a practical solution, and demonstrated very poor customer service skills.

I really regret not discovering this hotel sooner! The hotel has a very quiet, Southeast Asian vibe. The service is also much better than hotels near the main tourist street. They offer yoga classes, morning Zumba on the beach, and even a diving club. I stayed at three different hotels in Labuan Bajo, and if I come back, this will be my top choice. The only thing to watch out for is mosquitoes in the room, but the front desk will provide mosquito coils if you ask.

I have to say, Crowne Plaza Labuan Bajo by IHG lives up to the Crowne Plaza brand's quality control. First, let's talk about the distance. It's 700 meters from the airport. If you don't have much luggage, you can walk; just exit the airport and turn right. However, if you call a taxi, for this short distance, they will charge you 100,000 IDR (approximately 37-43 RMB, depending on the exchange rate). Even if the hotel calls a taxi for you, it's 100,000 IDR everywhere you go. It feels like a complete rip-off. Next, the environment. The environment is excellent. There are no mosquitoes, and the bedding is clean. However, there are no windows that can be opened; it's a full floor-to-ceiling window, completely sealed. Downstairs is the pool, and the pool water is very clean. Then, the service awareness. The doorman who opens the car door for you will greet you and open the door, but when you check in at the front desk, no one helps you take your luggage upstairs. When they cleaned the room the next day, the bathrobes weren't replaced, and amenities like combs and toothbrushes weren't refilled. Finally, the dining. The breakfast is decent and suits a Chinese palate. However, the hotel only provides two bottles of water. You have to ask the front desk for more, but they will only give you two bottles at a time. You can ask for more unlimited times, but it's always just two bottles at a time. Other than that, it's quite good. I recommend a barbecue restaurant: The Smoke House Komodo | BBQ & Grill | Beer On Tap. The food is very good, but it's quite expensive, approximately 400-1000 RMB.

An absolutely unforgettable getaway! What a special place this resort is! We spent 5 wonderful nights at Sudamala Seraya and can’t wait to return. It’s truly a little piece of paradise for a relaxing stay. The team at the resort is wonderful and looks after the guests very well. Special thanks to Nardi and Evelina for their attentiveness and service at the Lomak restaurant!

This hotel is probably the best value-for-money and has the best views in downtown Coron. The rooms are quite ordinary, but they have everything you need, and the bed is comfortable. However, once you get to the outdoor pool deck on the fifth floor, you'll instantly feel like the value is incredible. Then, having breakfast at the 360-degree panoramic view restaurant on the rooftop, wow, you can't help but exclaim what an amazing hotel this is! For just over 300 pesos a night, you wouldn't even dare to dream of such a deal back home! Enough talk, just look at my photos! The pool bar is a highlight, where you can enjoy various exquisite drinks and cocktails directly in the pool, facing the beautiful night view of Coron's harbor. The view restaurant not only offers unbeatable views but also a very rich breakfast. In short, I've found a hidden gem. I originally only planned to stay one night to rest, but I unexpectedly fell in love with this place. The only minor dissatisfaction was the front desk staff's somewhat stiff attitude. They explained things clearly, but were a bit rigid, and they charged a 200k fee for a child even without an extra bed, but that's a minor issue.

Menjaga Bay was a real staycation treat. The people at Menjaga Bay make sure you feel welcome, feel home and feel comfortable.  The experience starts with the shuttle boat which takes you on a 15-30 min boat trip to the resort. We decided to maximize our two night stay by taking the early shuttle boat at 07:15 in the morning. This meant the shuttle boat was shared with some staff members traveling from the city to the resort. The boat trip offers some nice scenery, passing many ships and islands with a nice cool breeze of air and a low sun.  At the resort we were warmly welcomed by the mostly English speaking staff. As we arrived so early the room understandably was not ready yet. We spent our morning by relaxing by the pool and having paid breakfast.  We booked a villa over the ocean. Personally we were hoping for one further out at sea, however, we received one closest to the mangrove area. Besides this providing excellent privacy, the ocean is less inviting as the water is not very deep at low tide and can be brown colored during tide changes. Also the ocean floor there is very muddy. Yet, this did not impact our overall experience at all.  Menjaga Bay is a true staycation resort. You can take some trips away from but in general you’ll spend most of your time on location. About 50-100 guests stay there so you’ll quickly familiarize yourself with the other guests if you are interested to socialize. Also, there are plenty of ways to enjoy your day, whether you book a treatment at the spa, spend the day at the pool, go for a swim in the ocean, go snorkeling, kayaking, paddle boarding, you simply won’t get bored easily.  I would generally advice a 2-5 night stay at Menjaga Bay, any more than that and you may feel bored eventually.  The staff of Menjaga Bay was also very kind in arranging various complimentary birthday celebration arrangements for my partner, these were excellent. Even though my partner sadly did not feel well due to a cold, she still enjoyed her birthday (also because of the menjaga bay staff noticing her illness and assisting in various ways through foods, drinks and medicine). In general everything was nearly perfect about our stay at Menjaga Bay. My one point of critique is the lack of snack options. In general only breakfast, lunch and diner is offered. Besides some complimentary peanuts at the sunset bar there were no small food options. In the afternoon, it would be lovely to have some smaller snacks that go along great with some drinks. The smallest food on the menu fitting that description was fish and chips which was a rather large portion.

The stars are the staff - every time you meet them they are so warm and happy to greet you and talk with you. The location is of course next to the harbour and numerous bars and restaurants but is of course noisy at times. My stay was fine and reasonable value but the rooms (mine at least) really need the walls painting and new or cleaned net curtains. The other thing is the bed was very creaky with a lumpy mattress and a huge, heavy thick duvet for some reason! If they replaced the mattresses and changed to much lighter bedding I think it would improve customer experience. I had a reasonable harbour view from 3F. The restaurant on the roof terrace looks good and has a small shallow pool. I just had a drink there. The staff there were also excellent.

Overall, this is a unique and memorable accommodation with a beautiful view, a cozy room, and genuinely friendly staff. One of the standout features is the private outdoor bathroom, which makes for a special experience—showering under the open sky and even catching a glimpse of the stars. The laundry service was also convenient and added to the overall comfort of the stay. There are a few practical considerations to keep in mind. The final stretch of road leading to the guesthouse is in poor condition; while it wasn’t an issue for me, it could be challenging for those who are not confident riding a scooter. Additionally, the nearby mosque broadcasts prayers late at night and early in the morning (around 4:45 am), which can be quite loud and may disrupt sleep if you’re sensitive to noise. I would recommend this place for travelers who appreciate unique stays and don’t mind the outdoor bathroom setup, the rough access road, or the early morning and nighttime noise.

For Malaysians, this place is ok to stay temporarily. This place is close to the port. On the right outside the hotel there are stairs to go up. Behind the shop there are many shops. It's just a little far to go to eat seafood in Kampung Ujung. It's really cool if we walk from the hotel to Kampung Ujung because we can enjoy the surrounding area. There are also many souvenir shops and so on.