Overall clean, comfortable and well located hotel. Most of the staff was nice and helpful. Free coffee and tea in the morning. A bunch of people didn’t try to actually help when I asked questions about the city like how to take the bus. Clean but small gym. Overall would go back!
The hotel is in a good location, very close to the University of South Carolina. The hotel also has a transfer car after 5 pm every day, going to the supermarket to shop, the restaurant is very convenient to eat.
Staying on campus was a very comfortable experience. With a gym and bike rental available downstairs, everything was super convenient. The only drawback was the lack of a main light in the room, but overall, it was a great place to stay.
Highly recommend this downtown Columbia hotel! The location is perfect, with plenty of great restaurants and attractions within walking distance. The hotel itself was spotless and well-maintained, and the staff went above and beyond with their friendly and welcoming service. One of the highlights was the food truck in the lobby, serving up delicious eats that added to the overall experience. Can't wait to come back!
Celebrate your style at Aloft Columbia Downtown, a hip new hotel in the always-buzzing Congaree Vista. We offer easy-breezy access to businesses, government offices and cultural hotspots, as well as stunning natural beauty in and near the city. Meet and mingle with friends at our wxyz(SM) bar, grab a sweet, savory or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa and more. Our plug and play connectivity station charges all your electronics and links to the 50” LCD TV to maximize work and play.
I couldn’t ask for a better place to stay to bring in the new years … or in general ! I will deff be back !! The views. The location. The inside is the hotel. Beyond perfect.
Great for walking. Great for walking with little ones. Everything worth seeing is soooo close. My daughter and I truly enjoyed it and still are enjoying ourselves.
Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!
Very Good
99 reviews
8.2/10
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9.4/10
Amazing
GGuest UserWe enjoyed one night at this gorgeous hotel! This was a quick holiday getaway for myself and my teen daughters. The hotel facilities are top notch with beautiful decor and amazing views and location. We enjoyed the pianist in the lobby, drink up check in, easy valet service and storage of luggage while we walked around downtown before leaving. The staff were overall extremely friendly with only a few exceptions that were just mediocre. The room had lots of seating which was nice as well as soft blankets on the bottom of the beds, although the blankets looked as if they needed a wash with some spots of things so unfortunately could not use. We enjoyed hanging out by the fireplace and being able to walk to the beautiful scenery of the river, great shopping, and food options such as Gather GVL food hall and ice cream at Marble Slab. And I was thrilled the cute little holiday market right outside the hotel was open for us to shop around and grab some great smelling holiday candles. Breakfast at Between the Trees was amazing - highly recommend the omelets and blueberry pancakes!
雨雨轩听晴Not to mention the location of the hotel, the beach is next to the sea, and the hotel itself has several swimming pools of different styles, suitable for children. The hotel is not far from the commercial area, and there are many fast food restaurants around. It is about a five-minute drive from the outlet, which is quite suitable for leisure vacation and parent-child travel. There are many parking spaces in the hotel, distributed in several different locations, but because of the high occupancy rate on the weekends, it is still a bit difficult to find parking spaces. Guests arriving at night can only stop by the hotel and move to the parking spaces the next morning. The hotel attendant will also call you to move the car. Breakfast is included in the room rate and is served at 7-10 o'clock. It is better than expected. The variety is very rich and the taste is very homely. It can basically meet the needs of people in different countries. The sea-view suite we lived on was on the 15th floor. The picture shows the view from the balcony. The building opposite is also the guest room of his house. The overall sanitary conditions and hardware configuration are good. Will choose this next time.
AAshley NapierShower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!
GGuest UserI was pleasantly surprised at how beautiful this 3 bd 2 bath condo was. Maintenance and housekeeping were very responsive when we needed new batteries for the smoke detector and a trash pickup. I took away one star because I felt like the shower floor wasn’t cleaned to my satisfaction and there wasn’t anywhere to place soap and shampoo inside the shower. Overall it was a very pleasant experience.
GGuest UserI had a wonderful stay at the hotel in Mount Pleasant, Charleston. The facilities were excellent, and I especially enjoyed the gym and pool. The staff was friendly and accommodating, making my visit even more pleasant. I highly recommend this hotel for anyone looking for a great experience in Charleston.
GGuest UserNice, new-ish hotel about two blocks from the Falls at Reedy Creek trail and directly across the street of the minor league baseball stadium. About five blocks from the main shopping district downtown; an easy stroll. We had a top floor room (8th floor) and was pretty quite overall. You can still hear traffic noise even that high up. The hotel was very clean and well managed. I liked the onsite parking garage included with the room. Don't know if I'll ever get used to paying $300 or so a night for any hotel, but it is what it is. And at least it has a kitchenette. Breakfast was much improved from the time I was there during COVID, which was nothing more than a granola bar and water. I would definitely stay again, even with the price.
GGuest UserThe food and service were great. Would like to see the poolside music start earlier and the hotel overall needs a bit of updating/TLC. Overall great time.
GGuest Usertoday my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!
GGuest UserTwo things I could not understand:
1) why Sonesta has a room for accepting pets but have carpet on the floor instead of hardwwod or ceramic tile. We entered our room with a pee spot on carpet floor right at the entrance. We communicated that to reception but they found that to be normal. We didn't understand that. Well, we're not coming back.
2) How can Sonesta call itself ”pet-friendly hotel”if they charged us $200.00 for pet fee for two nights (we found that to be ridiculous and they should not advertise themselves as pet friendly but only as ”we accept pets” because the fee is 10 times higher at Sonesta than at Best Western.
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