Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍
On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎
Best experience ever. The service was great, the staff were friendly and very helpful. The room was big and most importantly clean. I really enjoyed my stay and 100% I'm coming back.
It's an older hotel, but it was renovated last year. The lobby and rooms are freshly updated, though the rooms are on the smaller side due to the original old design and layout. Breakfast is pretty good and offers a good variety, and the service is decent too.
The hotel boasts an excellent location right in the heart of Riyadh. The rooms are well-equipped, though the beds in the twin room are a bit small, just enough for an adult who is 1.8m tall. It seems most twin rooms in Riyadh hotels have beds this size. There's a large Lulu supermarket just a 5-minute walk behind the hotel, which is super convenient for daily necessities.
SuiteSistina Suites isn't just a hotel; it's a perfectly situated, intensely private Roman hideaway. If you're looking for an experience that blends the energy of the Eternal City with the ultimate in personal luxury, look no further. This hotel earns every one of its five stars, primarily for its dual promise of prime location and unparalleled in-room indulgence.
As a result of a big delay in one of our flights, we missed the connecting flight, so we booked the Radisson near the airport for the night. We arrived at the hotel half an hour after we booked on trip.com. It was late and we were exhausted after the flight delay. The hotel couldn’t find our booking. I don’t know if it’s trip.com’s problem or the hotel’s but I suspect it’s the latter’s. It took us more than half an hour arguing with the hotel that we have a confirmed booking that has been prepaid. It was frustrating as it was nearly midnight. We were very disappointed with the reception. Luckily the room was ok.
The room is big enough and clean, the service attitude is very good, and there are many varieties of breakfast, but it is a pity that it does not suit the taste of Chinese people. It is convenient to eat around, so it is generally good.
The hotel is beautiful and new, unfortunately, I had to ask for coffee because it's Mo in the room, and the day Gt needed a volley to get it in the electricity 🙃 The swimming pool is closed and not yet equipped.
In general, excellent.
The hotel is quite nice, very close to the Marriott. It's on the side of the road, so it's a little noisy, probably because the soundproofing isn't great. Otherwise, overall the hotel is okay.
Very Good
17 reviews
8.3/10
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9.6/10
Amazing
Let’s us start from the beginning of my entrance The bell service was welcoming and aided us in taking our luggage Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
The hotel was super and amazing, I was there because I was attending a sports even in Riyadh Arena, and it was 10 minutes walking distance from the location. It was also walking distance from Granada Mall, which was good enough for shopping all your needs. The room was spacious, you will be amazed by the space considering it is a 4 stars hotel. The bathroom was super clean and well equipped with your necessities. I had iron, bath robe, extra pillows, extra bed covers, all in the room ready to use, without the need to request from the hotel. The employees were helpful and their service was superb. The breakfast was decent, small but it had all the varieties. The breakfast area was extra super cold, but this is a personal preference as some people like it that way... An extra note that their check out is at 2.00 p.m. which actually amazed me, since all hotels checks you out at 12 pm. I would definitely stay again there. Thank you
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