The staff that served me doesnt seem as friendly as what many commented in the forum. The checkin also slow but they increase the staff to 4 at the peak when many came to check in starting 2pm.
The cafe that served breakfast is full house after 8am. And the staff are not attentive, not clear table on time. Many plates on the tables waiting to be cleared. Many people complaint no fork
And spoon on their table. My son also cannot find the glass for drink because staff not take it refill it on time. Very Basic amenities nothing to be mentioned.
The room facing the EDL is noisy. Need to improve the noise insulation.
Hotel near City Center of Johor Bahru,Johor Bahru78.6% of visitors choose this area
Jj0oi_z2025.08.24
It is located at a resindetial are so it's quiet.
Few minutes walk to KSL city & resort.
A lot nearby spa, salon and eating place.
Very convenient.
Hassle free check in & out process.
Wide range selection on their buffet line for breakfast.
Very affordable.
Worth the price.
First time staying with Hardrock Desaru. Everything was good from the car valet to check in, friendly staffs and cleanliness of the rooms. Only the foods we ordered for in room dining, all was TOO oily. I think they are overwhelmed with orders that day, as it was heavily raining and waiting time was about 45min to an hour. Breakfast was good too! Plus point : Waterpark entrance within the hotel.
I had an excellent stay at R&F Princess Cove by FUJU! 🌟 The apartment was spotless and very well maintained, making it feel comfortable and welcoming right from the start. The location is perfect, just a short 5-minute drive to CIQ, super convenient for getting in and out of Singapore. 🚗 The seaview from the unit was beautiful and really added to the overall experience.
The host provided great service, very responsive and easy to communicate with throughout the stay. Amenities were complete and modern, making it easy to relax and enjoy our time there. Free parking was also a huge plus.
Overall, I would highly recommend this place to anyone traveling with friends or family. Great value, amazing location, and a very enjoyable stay!
We recently stayed at Lotus and booked a double-story room, which was spacious and well-equipped, though not luxurious. The room had everything we needed for a comfortable stay, and being on the fifth floor, we had to take the lift, which honestly felt quite old and a bit scary — it could use an upgrade.
The staff were very welcoming and friendly, which added a positive touch to our experience. At check-in, we had to pay a deposit of 100 ringgit in cash, so it’s good to be prepared for that.
There are three or four restaurants on the property with nice menu options, but breakfast was quite chaotic. The hotel didn’t seem prepared for the large crowd, with long queues at the coffee and egg station, and very few available seats. It felt like a tour group had arrived, but no one was managing the situation, making breakfast quite stressful.
On a brighter note, the swimming pools are nice, and there are plenty of family-friendly activities, making it a good choice for guests with children. The on-site shop is also convenient and well-stocked. Around the pool and by the shore, there are sun loungers available — they are simple rather than luxurious, but they do the job.
Overall, Lotus offers good value, especially for families, but some areas — especially crowd management and certain facilities — could use improvement.
Hotel near City Center of Johor Bahru,Johor Bahru78.6% of visitors choose this area
FFy.Kas2025.08.24
We booked at the very last minute yet the service rendered was commendable. The room was ready in top notch condition despite the last minute booking, spacious and perfect for our family of four. The amenities and breakfast spread was perfect. Will definitely return again!
This is my second visit after 4 months.The checked in process was fast and greted with a warm and cheerful staff if not wrong is duty manager. My room is clean and feel comfortable for my stay.
The breakfast buffet got improvement a lot compare with last time visit. The nasi lemak corner never empty now, food fill up pretty fast now. Last visit food was finished and waited very long for filling up. The orange and watermelon juice was nice and also filling up very fast, very rare to see empty bottle. Thumbs up! The waiter all with smile and happy mood. The most yummy is the roti prata corner the same brother doing the best roti prata kosong! I will come back again by year end.
Hotel near City Center of Johor Bahru,Johor Bahru78.6% of visitors choose this area
GGuest User2025.07.07
Room aircon not working. Assured change of room next day only but given evening only n Duty Mngr Ivan was extremely cold. We were given complimentary 2 days breakfast which was not satisfactory. Coffee machine was giving out Americano rather watery n we informed the staff tat n they didn’t take any action. We also realised this hotel automatically controls de aircon to higher temperature after 7pm each night leaving our room warm. Both nights were a disaster. Aircon vent is dusty as it aggravated my asthma. They charged us to upgrade to Kings room as only a king room and a double room can have interconnected rooms. This could be detailed in Trip.com we would have not booked this hotel. Feel ripped off after not getting a proper test nor sleep. If nothing is done to compensate my stay, I will put this up in social media.
Hotel near City Center of Johor Bahru,Johor Bahru78.6% of visitors choose this area
SSya_Riduan2025.08.20
Lovely apartment. We got the one with 2 bedrooms for 4 pax. Amazing. Spacious. Nicely decorated. Toilets were clean. Bedrooms were comfy. I love how it's located in a convinient location, opposite Komtar and City Square and there is a 24hr mamak at the other side. Highlg rec. The only thing that I didn't like was the mattress and pillow but it is a personal preference.
Ammenities was lovely. There is a gym that has a nice amount of equipments. Also the pool was great. Had a nice swim.
Will come back in the future!
Everything was great, the room was clean, and all the necessities were provided. The only issue was that we got a room with a damaged door, but it wasn’t a problem as long as it could still be locked. Definitely will come again.
Very Good
398 reviews
8.3/10
Price from
MOP 869
per night
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8.9/10
Very Good
Cceg leeThe staff that served me doesnt seem as friendly as what many commented in the forum. The checkin also slow but they increase the staff to 4 at the peak when many came to check in starting 2pm.
The cafe that served breakfast is full house after 8am. And the staff are not attentive, not clear table on time. Many plates on the tables waiting to be cleared. Many people complaint no fork
And spoon on their table. My son also cannot find the glass for drink because staff not take it refill it on time. Very Basic amenities nothing to be mentioned.
The room facing the EDL is noisy. Need to improve the noise insulation.
RRINGRCThis is my second visit after 4 months.The checked in process was fast and greted with a warm and cheerful staff if not wrong is duty manager. My room is clean and feel comfortable for my stay.
The breakfast buffet got improvement a lot compare with last time visit. The nasi lemak corner never empty now, food fill up pretty fast now. Last visit food was finished and waited very long for filling up. The orange and watermelon juice was nice and also filling up very fast, very rare to see empty bottle. Thumbs up! The waiter all with smile and happy mood. The most yummy is the roti prata corner the same brother doing the best roti prata kosong! I will come back again by year end.
AAnonymous UserRoom is clean and spacious enough for a one night staycation. Will good if there is handheld showerhead along with the rain shower, as some (like me) might not be used to it. Had good hot water & heater though!
Location is super convenient, located above ksl mall, especially good if you want too watch late night movie or sing k. Basically u can do hair + do nails + watch movie + sing k + eat all in one place. Good if you don't wanna waste time driving/grab around.
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:MOP 325
8.3/10
Very Good
AAnonymous UserEverything was great, the room was clean, and all the necessities were provided. The only issue was that we got a room with a damaged door, but it wasn’t a problem as long as it could still be locked. Definitely will come again.
AAnonymous UserLocated at the beachfront. Just get out of hotel and the beach is in front of you! It was a fantastic view of the beach from our room. In fact all rooms have a view of the beach.
Just next door (part of hotel premises?) is a great seafood restaurant which served good food at reasonable prices.
Staff were very friendly from the security guard post to doorman to front desk. Every staff we met greeted us :)
Breakfast was a big variety of items.
Only problem was the room toilet - it stank. Seems they did not clean it for several days. Hope the management looks into it. Otherwise it was a really enjoyable stay!
GGuest UserWe recently stayed at Lotus and booked a double-story room, which was spacious and well-equipped, though not luxurious. The room had everything we needed for a comfortable stay, and being on the fifth floor, we had to take the lift, which honestly felt quite old and a bit scary — it could use an upgrade.
The staff were very welcoming and friendly, which added a positive touch to our experience. At check-in, we had to pay a deposit of 100 ringgit in cash, so it’s good to be prepared for that.
There are three or four restaurants on the property with nice menu options, but breakfast was quite chaotic. The hotel didn’t seem prepared for the large crowd, with long queues at the coffee and egg station, and very few available seats. It felt like a tour group had arrived, but no one was managing the situation, making breakfast quite stressful.
On a brighter note, the swimming pools are nice, and there are plenty of family-friendly activities, making it a good choice for guests with children. The on-site shop is also convenient and well-stocked. Around the pool and by the shore, there are sun loungers available — they are simple rather than luxurious, but they do the job.
Overall, Lotus offers good value, especially for families, but some areas — especially crowd management and certain facilities — could use improvement.
GGuest UserLoved everything about Anantara Desaru, the service, the designs, the private beach and the F&B is excellent. The staffs are friendly and warm and we really feel like home. Certainly loved to be back again! Thank you for having us!
HHuda FalilFirst time staying with Hardrock Desaru. Everything was good from the car valet to check in, friendly staffs and cleanliness of the rooms. Only the foods we ordered for in room dining, all was TOO oily. I think they are overwhelmed with orders that day, as it was heavily raining and waiting time was about 45min to an hour. Breakfast was good too! Plus point : Waterpark entrance within the hotel.
AAnonymous UserI had an excellent stay at R&F Princess Cove by FUJU! 🌟 The apartment was spotless and very well maintained, making it feel comfortable and welcoming right from the start. The location is perfect, just a short 5-minute drive to CIQ, super convenient for getting in and out of Singapore. 🚗 The seaview from the unit was beautiful and really added to the overall experience.
The host provided great service, very responsive and easy to communicate with throughout the stay. Amenities were complete and modern, making it easy to relax and enjoy our time there. Free parking was also a huge plus.
Overall, I would highly recommend this place to anyone traveling with friends or family. Great value, amazing location, and a very enjoyable stay!
FFy.KasWe booked at the very last minute yet the service rendered was commendable. The room was ready in top notch condition despite the last minute booking, spacious and perfect for our family of four. The amenities and breakfast spread was perfect. Will definitely return again!
Hotel near City Center of Johor Bahru, Johor Bahru
Price per night from:MOP 622
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