My stay at Hotel Hatago Nagomi was a lovely experience. While the property is a bit on the older side, it more than makes up for it with a cozy atmosphere and excellent service.
Waking up to a direct view of the lake from my room was a highlight, as was winding down in the relaxing on-site hot spring. The three-course Japanese dinner was absolutely awesome and offered incredible quality for a very standard price. It’s a perfect, comfortable home base for anyone looking for an authentic stay in Nikko.
Although it is new, it is a really wonderful hotel and the staff were very friendly.
However, the bathroom capacity was too small, and the women's side was always crowded and I couldn't use it when I wanted to.
I think it may be seasonal and it would be difficult to improve, but it would be great if there was a large bath in a separate building.
I think it would be great to have a system that allows you to check the congestion situation in real time.
I'm sorry for making so many selfish requests.
I would really like to give this hotel a perfect score. Thank you very much.
Each of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.
A memorable hotel, full of old-world charm, with courteous staff. The rooms are spacious and well-equipped. It's a landmark in Nikko, historically the first and most high-standard hotel. The only downside was the set dinner; while presented well, the ingredients and culinary skill weren't up to par, and the main course fish wasn't fresh.
Stayed at this Super hotel for the first time since I went there for a business visit and as usual similar to other chain hotel they have good service, onsen and welcome drink (alcohol included) from 6.00 to 8.00 pm.
The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious.
The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River.
However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it.
Despite this, the overall experience was great, and I would still recommend the hotel.
The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
The room is spacious, living up to the 22 square meter description. The view from the hotel window is beautiful, overlooking fields. The room is quiet, ensuring a good rest. Free access to the hot springs is also available. This hotel is easy to find in this small town; it's a landmark building and highly recommended.
The hotel and rooms were excellent, and the dinner and breakfast we booked were plentiful and exquisite. The wine was also very good. The owner, who is also the hotel's designer, is incredibly kind and welcoming. During dinner, he went to each table to chat with guests and inquire about their dining and accommodation arrangements. The only downside is the location; it's quite far from the bus stop, requiring a long walk or a taxi ride to reach the hotel, but the experience was definitely worth it.
Amazing
31 reviews
9.5/10
Price from
CAD 468
per night
Check availability
See All Hotels With Bar in Tochigi Prefecture
Recent Reviews for Tochigi Prefecture Hotels
See all
9.2/10
Great
JJaytwkMy stay at Hotel Hatago Nagomi was a lovely experience. While the property is a bit on the older side, it more than makes up for it with a cozy atmosphere and excellent service.
Waking up to a direct view of the lake from my room was a highlight, as was winding down in the relaxing on-site hot spring. The three-course Japanese dinner was absolutely awesome and offered incredible quality for a very standard price. It’s a perfect, comfortable home base for anyone looking for an authentic stay in Nikko.
TTsusiefirst of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
GGuest UserEach of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
CCocozazaThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
CcckentThe hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious.
The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River.
However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it.
Despite this, the overall experience was great, and I would still recommend the hotel.
KkarthikStayed at this Super hotel for the first time since I went there for a business visit and as usual similar to other chain hotel they have good service, onsen and welcome drink (alcohol included) from 6.00 to 8.00 pm.
ZZhennidajiejieA memorable hotel, full of old-world charm, with courteous staff. The rooms are spacious and well-equipped. It's a landmark in Nikko, historically the first and most high-standard hotel. The only downside was the set dinner; while presented well, the ingredients and culinary skill weren't up to par, and the main course fish wasn't fresh.
AAlexMZThe hotel and rooms were excellent, and the dinner and breakfast we booked were plentiful and exquisite. The wine was also very good. The owner, who is also the hotel's designer, is incredibly kind and welcoming. During dinner, he went to each table to chat with guests and inquire about their dining and accommodation arrangements. The only downside is the location; it's quite far from the bus stop, requiring a long walk or a taxi ride to reach the hotel, but the experience was definitely worth it.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.