It was our second stay at this hotel in 4 months. We especially liked the poolside terrace where we can see the sun rise over breakfast. The staff were excellent with their service and attentiveness.
I recently stayed at the Golden Tulip Pontianak and had a truly fantastic experience. The hotel is centrally located, making it easy to explore the city. The room was clean, spacious, and equipped with modern amenities. I especially appreciated the comfortable bed and the strong Wi-Fi.
Nice: Individual staff are definitely friendly and helpful. Location is good except the drop off and parking space during peak hours and days are challenging.
Disappointed: This is the 2nd time in 2 years that we stayed here. Couldnt get twin beds although our bookings had selected and remarks for twin beds as well, and we stayed for 8nights. The staff said we had to pay to upgrade instead for twin beds.
Swimming pool at the roof top has the best view of the city, but is a little small though.
I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
Breakfast for the first time in a hotel in Indonesia, I feel pretty good. The room is not large and it is not recommended to bring children. You can park at the door, the service is perfect for hotels where taxis go directly from the airport, and you have n’t waited to get your luggage just after getting off. People are enthusiastic and always smile at you
The staff here are excellent. They help with every query and provide advice too. The room service food is good and the restaurant food is excellent. My room was very safe and comfortable, and cleaned every day. The hotel is right near to the mall, and the town centre is a short grab ride away. I have stayed here twice and also extended my stay the second time!
This is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.
Love the room size and the breakfast. Parking space quite limited but the staff very helpful.
Very Good
137 reviews
8.3/10
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8.2/10
Very Good
MmarymThis is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.
DDSJ141I recently stayed at the Golden Tulip Pontianak and had a truly fantastic experience. The hotel is centrally located, making it easy to explore the city. The room was clean, spacious, and equipped with modern amenities. I especially appreciated the comfortable bed and the strong Wi-Fi.
RRidwan C.Nice: Individual staff are definitely friendly and helpful. Location is good except the drop off and parking space during peak hours and days are challenging.
Disappointed: This is the 2nd time in 2 years that we stayed here. Couldnt get twin beds although our bookings had selected and remarks for twin beds as well, and we stayed for 8nights. The staff said we had to pay to upgrade instead for twin beds.
Swimming pool at the roof top has the best view of the city, but is a little small though.
GGuest UserIt was our second stay at this hotel in 4 months. We especially liked the poolside terrace where we can see the sun rise over breakfast. The staff were excellent with their service and attentiveness.
MMohammad Zabri binPro: Hotel location is quite central with surrounding lively food stalls, restaurants, supermarkets, etc. It is also walkable to prime attractions such as the Flamboyan Market and the Kapuas River Waterfront. Breakfast is fairly good despite limited choices. Rooms are spacious, clean, and basic. Hotel decor is primarily modern vs classic European style—both beautiful inside and outside. WiFi is available but was not informed by the check-in staff. All staff are very polite, and that is a big plus!
Cons: The area is a bit overcrowded, but that is reasonable. Some exposed areas are a bit unsightly, especially around the hallway. Constant error beeping near the elevator is annoying and the doorbell keeps on malfunctioning.
GGuest UserI have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
EE. DahliaThe staff here are excellent. They help with every query and provide advice too. The room service food is good and the restaurant food is excellent. My room was very safe and comfortable, and cleaned every day. The hotel is right near to the mall, and the town centre is a short grab ride away. I have stayed here twice and also extended my stay the second time!
GGuest UserXC's service is good. It showed that there is an airport shuttle bus, but after waiting for more than half an hour, it turned out that there was no shuttle bus. I received a cash subsidy of 30 yuan, which is not much but much better than that.
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