Posted onMay 17, 2026
Guest UserEasy to find well positioned in centre of town , everywhere very clean to a high standards. Lovely big rooms big bathrooms, big tv, table an chairs, tea an coffee. Free spa, sauna hot rooms, an gym.Lots of bars an eatery’s on site.Exellent place to stay.
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Price per night from:€105
Posted onJun 25, 2026
Guest User
we went last year to this hotel and found it excellent but this time it did not feel as good. Firstly the bedroom very small and the window did not stay open when we told the maid she must have known about it because she came and propped it open with 2 rolls of paper towels, also there were no hand towels in our room the whole stay only 2 bath towels. last year there seemed better selection the breakfast seemed hit and miss first day no hash brown and only one flavour of yogurt, second day there was hash brown but no sausages. there were never ever any black pudding or fried bread which i would have expected for a full english.
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Price per night from:€64
Posted onJun 28, 2026
Guest UserNot as bad as other reviews suggest, yes it could do with a refurb but it is well priced,friendly staff. Clean room and bathroom. Comfy beds . Amazing views overlooking north bay, ideal as a base to explore. Didn’t eat at the restaurant so cannot comment on food. Don’t be put off by other bad reviews.
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Price per night from:€35
Posted onJun 23, 2026
ArtistaThe grand exterior of the hotel is impressive, but the rooms are very dated. There is no air conditioning, so booking a room with a window is a must for summer. I booked a window room, though the window required some effort to open. Some rooms do provide fans.
On the plus side, the price is budget-friendly, and the location is incredibly convenient, right next to the beach and the cliff tram, with shops within easy walking distance.
Note that check-out is early at 10AM, and late check-out requires an extra fee. Also, the hotel does not offer free parking, you will need to find paid street parking nearby. It isn’t expensive, but it takes time to find a space during holidays.
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Price per night from:€39
Posted onJul 17, 2026|Guest Room
Guest UserThis is an amazing boutique hotel, they have a chain of 4 hotels in England, you can book without hesitation. And their shower amenities are simply delightful. I didn't think to buy them there, so I had to search for the brand in London to bring some home. The bar serves excellent cocktails. It's the perfect hotel for spending time in York.
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Price per night from:€144
Posted onMay 28, 2026|Small Double Room
Guest User
Beautiful hotel only 10 minutes walk from the city centre
Our room was clean and cosy
In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵
The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night
All the staff were friendly and helpful
We will definitely return in the near future.
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Price per night from:€111
Posted onJul 27, 2026|Executive Twin Room
Guest UserEnvironment: Probably the best hotel in York, right? Of course, it's not cheap. The executive room I booked was very spacious, and the bed was comfortable.
Facilities: My friend and I both booked executive rooms, but it seems some rooms are older and some are newly renovated. The older rooms had a drying rack, which my newer room didn't seem to have.
Cleanliness: Decent.
Service: Executive rooms come with breakfast, but it's just a typical British buffet breakfast, not much variety. I personally didn't like it; maybe I'm just tired of 'white people food'.
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Price per night from:€204
Posted onJul 30, 2026|Two Room Family Room
Guest UserOverall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them.
What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan.
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Price per night from:€69
Posted onAug 8, 2026|Single Room - May Be in Annex Building
Guest User
If you are Chinese, I strongly suggest thinking twice before staying here.
I was first assigned a room in the side building that reeked of mould and had a broken bathroom sink. After complaining, I was moved to an accessible room on the same floor, despite having no accessibility needs — no bathtub, an absurdly tiny sink, and a mirror positioned for wheelchair users. If this was considered an appropriate replacement, perhaps they should have provided a wheelchair too.
What made the room allocation even more questionable was that the floor, with around 11–12 rooms, appeared largely empty. And it certainly wasn’t because of good soundproofing — I could clearly hear guests talking in other rooms.
So why was I first given a mouldy, broken room, and then an entirely unsuitable accessible room when the floor did not even appear full?
Separately, there was a white female receptionist whose behaviour made the experience even worse: dramatic eye-rolling, a condescending attitude, followed by the most artificial “professional” smile imaginable.
I cannot prove the motivation behind the room allocation, but as a Chinese guest, the entire experience left me feeling singled out and discriminated against.
A terrible room can be an accident. Repeatedly questionable treatment is harder to explain away.
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Price per night from:€149
Posted onJul 8, 2026
Guest UserI only stayed for the one night but I was impressed with the pleasant demeanour and organisational skill of the staff. My room was very clean and bed very comfortable. Finally, I had a very enjoyable breakfast with all staff being very attentive. I would certainly stay again if ever I was in the area .
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Price per night from:€55