We recently stayed at Ibis Styles York Centre with my daughter, and it was honestly better than expected. The room was comfortable, clean, and surprisingly well-equipped — we especially appreciated having air conditioning, which made a big difference to our stay.
The staff were genuinely friendly and welcoming throughout, always happy to help and making us feel at ease. Breakfast was another highlight: a great buffet selection with plenty of choice for both adults and children.
Overall, it was a very pleasant stay and great value for money. We would definitely consider staying here again when visiting York.
Outstanding Experience to stay at this fantastic hotel! From the warm welcome at the door, to a friendly check in, super clean and cozy rooms with modern facilities and super comfortable beds to the Bar at night that offers delicious Cocktails and a great Whisky Selection - you are well taken care of! Just out the door you can reach the city wall and many small Cafe‘s and restaurants, as well as the train station. Valet Parking is 50£, a garage with roughly 35£ per night is just around the corner if you come by car. Would definitely visit again!
Located by the roadside, it's very convenient for transportation and has its own parking lot. It's about 3 kilometers from York Minster, making it ideal for those traveling by car. There's no elevator. Food and beverages are available at the hotel all day.
Get off the train at York and literally straight into this fab hotel. A step back in time with beautiful lounges to eat and drink in. Stunning gardens. Beautiful feel of Xmas with stunning trees and decorations. The New Year's Eve main meal was lovely, but would give the starter a miss, valute not for us. More plus's than negative's. Garden view room was cold with old sash windows, but comfy bed and clean room. Lovely view
Stunning view from the third floor .
Dated hotel which is undergoing a 5 year renovation which is desperately in need of .
However can’t take away the view and the history .
Bar is superb and breakfast is one of the finest I have had in many years of travel .
If you want the Ritz this isn’t it but for a short stay in a wonderful throw back in time hotel this could be for you
1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
Great hotel! Even though I only stayed one night in York this time, the hotel provided breakfast, and it was a very satisfying meal. The room was also very spacious, not at all cramped. I'll definitely come back next time.
The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
We had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
Safestay in York is an excellent place to stay, especially if you arrive by train. It is a few minutes' walk from the station, and also very close to all the major attractions.
We stayed in a room in the basement, and although it was not luxurious, it had everything we needed. The room was spacious and clean, and the bed was comfortable. There was a dehumidifier in the room, so no moldy, damp smell. Even though it was freezing outside, the radiator kept the room warm enough.
The bathroom is quite small, though, and no bath mat was supplied for when you step out of the shower. The water in the shower did not get hot enough - it stayed lukewarm.
The breakfast was good value for money, but it could get quite noisy when there were large groups of people. I also saw people taking all the fruit and extra yoghurts and croissants for 'takeaways'.
The staff were friendly and very helpful.
All in all it was a great place to stay and I would recommend it to anyone.
Very Good
88 reviews
8.5/10
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7.1/10
DDhanakhorn1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
LLauren MintoWe had the most gorgeous stay at No.1 Guest House - if there wasn’t so much to see and do in York we would have happily just stayed in and enjoyed the hotel all weekend. The staff were amazing, especially Ellie, who made us feel so welcome and couldn’t do enough for us. We loved just sitting in the bar area with a cocktail (the rosy margarita was amazing) and looking at all the art and the cute steam train. The hotel is sooo cosy and perfect for this time of year. We will definitely be back!
BBonniegiftYork is a small historical city, this hotel inherits the city culture. British-style separate yard, tall black gate. Friendly uncle-level reception. The hotel is a bit old, the maintenance is very good, the room has a kettle, the necessary toiletries, the shower open in a variety of ways, and the small snacks are also prepared. Health is OK, the quality of the bed is also good. In short, it is a good experience
GGuest UserNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
GGuest UserStayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
GGuest UserI stayed at the DoubleTree by Hilton York for a short visit and, while the location was reasonably convenient, the overall experience fell short of expectations for a Hilton-branded hotel.
I was upgraded to a room located across the car park from the main building, accessed via stairs and without central heating. Instead, the room relied on standing portable heaters, which wasn’t ideal — especially given the wet weather and the need to walk outside to reach the room. The room itself felt quite tired and dated, with noticeably creaky floorboards both inside the room and from neighbouring rooms, which made it hard to fully relax.
The location is decent enough, but if you’re travelling by public transport there are better areas of York to stay in that offer easier access and a nicer overall setting.
I didn’t try the breakfast, as there are plenty of good local options nearby, which I enjoyed instead, so I don’t feel I missed out. One small disappointment was that coffee wasn’t available outside of breakfast hours.
Overall, with so many good accommodation options in York, I’m not likely to stay here again.
GGuest UserLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
CchristanneWe booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.
GGuest UserHarrogate is a small town, largely populated by an older demographic. The hotel itself appears to be a converted old manor house, retaining a traditional architectural style. However, the interior facilities are quite dated.
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