The welcoming and helpfulness of the receptionist was very nice, he was a kind person. The bathroom was good size, you can move around properly. The only thing I really missed that you have no access to open the window, and for me comes down to -you have to breath in the previous guests smell- The local bus costs £1.75 and runs every half an hour (which is not much) plus airport shuttle bus charges you £6.50 both runs twice in an hour. It’s is a nice quiet please, unfortunately there is no shops around the area, but despite this I still recommend this place. The level of cleanliness worth to stay.
Breakfast is the most wonderful thing. Only a few items are picked up at the bar. Others need to be ordered. There are only one or two waiters. It takes a long time to eat, and it is not necessarily your favorite. When there are many guests, the waiter is so busy that his face is expressionless. I really don't know why they want this kind of service.
The big bed room is not bad, and the surrounding environment is also very good. Unfortunately, the breakfast mode is not mentioned in the details, otherwise I would not book this hotel.
The hotel is well located just off the M4 with plenty of parking. Check-in was efficient and the staff were friendly throughout. My room was clean, comfortable, and quiet for a motorway location. Breakfast offered a good variety and service was attentive. A dependable choice for a short stay or stopover in Reading.
We stayed for my partners birthday. I contacted the hotel to let them know of the special occasion and they put some balloons in the room, as well as a small cake plate saying happy birthday which was a lovely extra touch. The pool is absolutely freezing though! The jacuzzi has been boarded over so is no longer there, which the hotel isn’t advertised on trip of having but I went on Google maps photos and saw a jacuzzi in the photos so assumed it would be there. The sauna and steam room were both quite dirty too the floor has chewing gum and other dirt on. The room was really nice, the walls are very thin though so you can hear everything from the rooms next door. Overall I would recommend this hotel for a stay but not for the spa facilities. Which is a shame as I booked this hotel specifically for the spa facilities which were a disappointment.
My overall experience was good but was noticed that the youtube is not playing now so my son could not enjoy tv as before but when enquiring was told they are changing systems.
The check-in time needs a little bit longer wait if only they can say 2pm.
Everything was fine for ~65€ per night for 2 person with breakfast. Very close, 15min away from airport heathrow bus station, cant complain, just breakfast was dull but its open buffee style breakfast and for the price it is welllll worth moneys worth! Cant complain. For this price, its unbeatable!
The location is very good, with good food, drinks, fun and shopping nearby. I stay here every time I come here. My children are very satisfied. The service is average, but it is okay for one or two days. Compared with the surrounding areas, it is still good. The price-performance ratio is incomparable. This is the UK.
After requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
Return visit so knew what to expect :) super friendly staff, helpful and polite. Hotel was very busy as a wedding was taking place. However this did not impact our stay. Good variety of breakfast items inc dairy free products :)
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MM.GültekinEverything was fine for ~65€ per night for 2 person with breakfast. Very close, 15min away from airport heathrow bus station, cant complain, just breakfast was dull but its open buffee style breakfast and for the price it is welllll worth moneys worth! Cant complain. For this price, its unbeatable!
MMeilirenshengBooked two twin rooms. The environment is really nice, and the manor is huge, so you'll need the manor map to get around. The rooms aren't very spacious, and my main complaint is the lack of air conditioning. If you're going in the summer, I'd seriously reconsider, as the rooms get incredibly stuffy without AC, and they only provide one fan. Breakfast was quite good though.
IIanFrom beginning to end of our visit the staff were the ones the shone through. Impeccable level of service and general friendliness made our stay very pleasant indeed. The hotel couldn’t be better situated within the ancient old town of Windsor. We only went to the restaurant for breakfast and this was also at a very high standard. Would recommend to other families
OOllieSmithFirst receptionist we dealt with was really nice but then she had to ask a colleague for help with our check in and she was extremely rude. Having booked an executive room, we were told we didnt get access to the executive lounge as hadn't booked direct. Load of rubbish. Went to our room, quick call to Hilton Customer Care and they confirmed we did have executive lounge access so went back to reception.
The hotel is really comfortable, big spacious rooms, nice beds, bathrooms with shower and bath. Water wasn't free even in executive rooms which was a bit of a shock (£2.50 a bottle).
Executive lounge was nice but service much cut back from last time I stayed at few years ago. Fridges empty most of the day, snacks not topped up. Dirty cups everywhere etc. Evening snacks was good but again, reduced compared to what they used to offer. Spirits and prosecco was a nice touch though.
Breakfast served in the restaurant for executive room guests. Really nice selection, mostly buffet but eggs and omelettes cooked to order. Nice coffee.
Staff on the whole are really friendly and welcoming (apart from the receptionist on day one). We had 3 nights here and enjoyed it.
There is a shuttle bus from terminal 5 to the hotel door which is £6.80 per person or you can take bus number 5 which stops on the road outside the hotel for £1.50. If staying more than one night, there is buses to Windsor, legoland, Slough and hounslow (for the tube to central london).
1102520****The room has a double bed, perfect for families of 3-4 people. The hotel's location is great, and there's a car park available for £7. It's very close to Windsor Castle and Eton, making it ideal for road trips. It's also an excellent choice for a final night's stay if you're returning your car at Heathrow Airport.
11531319****The hotel's surroundings are beautiful, nestled in a residential area, so there are hardly any unruly crowds, and the locals are very nice. The hotel staff provide excellent service, and their English is fluent. The rooms are not densely packed, and the staff maintain an appropriate distance, which is appreciated. The breakfast area is clean, and while the selection is simple, the quality is high, and the fruit is fresh. I recommend trying the milk with various cereals. I look forward to visiting again.
AAkhtarThe hotel is well located just off the M4 with plenty of parking. Check-in was efficient and the staff were friendly throughout. My room was clean, comfortable, and quiet for a motorway location. Breakfast offered a good variety and service was attentive. A dependable choice for a short stay or stopover in Reading.
GGuest UserHave stayed here before, convenient for LHR which is only 15 minutes away, room although very comfortable was a little dated in the bathroom, whoever put the sealant around the bath/shower did not do a great job as it was a bit tacky, this is not a criticism more an observation.
One annoying factor which seems to be creeping in amongst hotels is the additional charge for parking, the room rate was very reasonable hence why I selected it, however I admit I missed the info on parking charges which added another £10 overall to the cost. it's a bit like airports charging you to drop off their customers.
GGuest UserReturn visit so knew what to expect :) super friendly staff, helpful and polite. Hotel was very busy as a wedding was taking place. However this did not impact our stay. Good variety of breakfast items inc dairy free products :)
KKathegreatThe welcoming and helpfulness of the receptionist was very nice, he was a kind person. The bathroom was good size, you can move around properly. The only thing I really missed that you have no access to open the window, and for me comes down to -you have to breath in the previous guests smell- The local bus costs £1.75 and runs every half an hour (which is not much) plus airport shuttle bus charges you £6.50 both runs twice in an hour. It’s is a nice quiet please, unfortunately there is no shops around the area, but despite this I still recommend this place. The level of cleanliness worth to stay.
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