Friendly & helpful reception . Good & cause room . Free soft drinks ( water & cola) , coffee & tea. The room has to be cleaned better. The train station is close the hotel. 15 minutes by train to downtown of Brussels
We enjoyed our stay and location is perfect. But I would like to suggest that breakfast should not be the same kind every day as the breakfast was too much of bread and you can imagine eating bread every day for 10 days. Kindly try to incorporate other options to your breakfast menu so that it doesn't get boring. Aside that the place is well secured and peace. We enjoyed our stay. Our room was cleaned up on a daily basis. Our son enjoyed himself and even made new friends.
Pleasant stay at this hotel. The gym is amazing and new, room clean. I did notice a very bad smell at times coming up through the bathroom however I didn’t approach the hotel about it. Customer service great when checking in however there was always a long queue. When I checked in they advised I received a complimentary room upgrade. The prices at the bar and cafe are quite pricey, it is about 3.6km from the airport so they recommend a taxi if you don’t arrive in the shuttle times. I did catch the shuttle in the morning that they have which costs €6.
We only stayed for a night but it’s better than expected!! Room is clean and the beds are comfy. Except the sound of the plane is noisy since it’s near airport but generally a very good stay for the price paid. We had dinner at ibis hotel nearby and the pizza is good!
Good hotel.staff very helpful.Free shuttle bus for airport.Good breakfast.The only problem is that no shops or restaurants nearby.overall Good experience.
I love the ambiance of the hotel. Easy check in. Clean room and able to provide additional amenities like iron and iron board. Warm welcome by the staff. Love it!
The room was spacious and very comfortable.
There’s a Carrefour nearby where you can easily buy groceries.
The receptionist was super friendly, and I loved the 24-hour coffee available in the lobby.
The self-service laundry in the basement was also very convenient.
I’ll definitely stay here again next time I visit Brussels!
Great stopover hotel near the airport! Clean, modern room, super comfortable bed, quick check-in and friendly staff. Free parking and good Wi-Fi. Perfect for one night before an early flight – highly recommend!
It was a nice short stay
The staff are good and willing to assist
Was asked if I needed any assistance and were willing to assist as they gave free storage of my bags
Free shuttle from the airport…
Comfy bed and pillows
Clean and spacious rooms
Though rooms are far from the lifts like the room I stayed in 534
There were no slippers in the room. There was a gap in the room door. It was scary while sleeping because the door was constantly vibrating in the void. there is a locked door which connects next hotel room, all the sound from the next room came to me. but the facility was clean. It's an average place, not a very nice place in my opinion.
76 reviews
7.3/10
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JJHOSEP HUAMANbeautiful place near the hotel.
do not go there by walking, take a taxi or the bus and they will left you in front of the hotel
the personal helped me a lot with last time booking
GGuest UserPleasant stay at this hotel. The gym is amazing and new, room clean. I did notice a very bad smell at times coming up through the bathroom however I didn’t approach the hotel about it. Customer service great when checking in however there was always a long queue. When I checked in they advised I received a complimentary room upgrade. The prices at the bar and cafe are quite pricey, it is about 3.6km from the airport so they recommend a taxi if you don’t arrive in the shuttle times. I did catch the shuttle in the morning that they have which costs €6.
AAnonymous UserI love the ambiance of the hotel. Easy check in. Clean room and able to provide additional amenities like iron and iron board. Warm welcome by the staff. Love it!
GGuest UserThe hotel has an elevator, but the soundproofing is not very good. It is close to the airport and train station. The room does not have air conditioning, but fortunately the weather was good and it was a bit cool at night, but with a fan it was acceptable.
AAnonymous UserThe location is convenient and relatively quiet on campus, highly recommended. The front desk staff are also very welcoming, especially the Asian staff who can speak Chinese. They are really friendly and highly recommended!
AAnonymous UserThe major positive aspect is the walking-distance proximity with the airport terminal. The rooms are also fairly spacious. The service is not exceptional, but it’s not inadequate either, rather middle of the road.
However, the rooms are in need of some attention, especially for a Sheraton:
- the TV set was defective (it would spontaneously turn off after a few minutes of use),
- the shower gel and soap bottles were practically empty,
- there was only 1 not-that-large towel per person which is inadequate to take more than 1 shower, (e.g. if one wants to take a shower both in the evening and first thing in the morning), and
- the amenities were all upon request with practically nothing included in the room upon arrival (and, even when reception was asked for items that were listed as included upon request, they didn’t necessarily provide, e.g. bath robes), which makes asking rather uncomfortable.
If the price is reasonable, the convenience of the location is probably the saving element of this hotel.
DDolapo BajaniWe enjoyed our stay and location is perfect. But I would like to suggest that breakfast should not be the same kind every day as the breakfast was too much of bread and you can imagine eating bread every day for 10 days. Kindly try to incorporate other options to your breakfast menu so that it doesn't get boring. Aside that the place is well secured and peace. We enjoyed our stay. Our room was cleaned up on a daily basis. Our son enjoyed himself and even made new friends.
GGuest UserThe room was spacious and very comfortable.
There’s a Carrefour nearby where you can easily buy groceries.
The receptionist was super friendly, and I loved the 24-hour coffee available in the lobby.
The self-service laundry in the basement was also very convenient.
I’ll definitely stay here again next time I visit Brussels!
IIka_EllyGreat experience!
We were 3 people + 2 dogs. The room and bathroom was spacious and very clean.
The staff was very friendly.
The breakfast was and had a lot of choices.
Dogs welcome!
The hotel is just beside the building where people do their IELTS English which was perfect for us.You walk out the door behind the reception and straight in to the Madison Building, IP Campus.
Just a couple of things that could be better.
No fridge in the room. No coffee machine, just instant coffee.
Parking 15€ for the night.
And for info. There isn't a restaurant in the hotel. We thought we could have had lunch where we had breakfast, but it wasn't possible. Instead you can buy ready-made meals and warm then up in a microwave. It wasn't too bad of quality though. Freshly made in glass jars and 3 vegetarian options.
MMan KitManuel at the front desk was exceptionally helpful. When the room was incorrect he corrected it without any issues. His friendliness was very comforting. The hotel has great location and the room was spacious and clean. Highly recommended.
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