Latest Reviews for Basque Country Hotels

Mercure Bilbao Jardines de Albia
4.5/552 Reviews
Ensanche
We had a lovely 4 night stay at the at Mercure Bilbao Jardines de Albia - Great welcome, Our ‘Privilege’ Room on the 7th floor was lovely very spacious with a very comfortable King size bed, large closet with hanging and shelf space and a large safe. There was a minibar with complimentary water 2 still and 1 sparkling, 2 beers and 2 Coca Cola which was replenished every day. There is a coffee machine. Good controllable air conditioning. The Bathroom had a large walk-in shower. There is a nightclub nearby so there is some noise at night so if you are a light sleeper you should ask for a quiet room. Perfect location - The hotel is 15 min stroll to the Guggenheim museum and its about 10 minute walk from the centres of both the old and new towns, there is a Corte Ingles about 10 mins walk away on the main street and the hotel is just a couple of minutes from the river. The Lobby bar is great and the staff are pleasant and helpful and prices are very reasonable – it was lovely sitting outside having a glass of wine. It is very easy to get to from the airport A3247 bus stop, Journey from the airport is about 20 minutes. Great staff All the staff we met were helpful. Reception is on the 3rd Floor. Breakfast is on the 4th floor with good coffee machines and a great fresh orange juice machine. Thank you to all the restaurant and bar staff especially the manager and also Pedro. The housekeeping was efficient, and everything was spotless. There are so many amazing restaurants and bars in Bilbao serving great food – We were lucky enough to be in Bilbao for the start of the festival and we really enjoyed the amazing firework display on Saturday night. We are already looking forward to returning to Bilbao and the Mercure Bilbao Jardines de Albia.
Lasala Plaza Hotel
4.6/5102 Reviews
San Sebastian Old Town
Beautifully appointed hotel in the old town with fabulous views over the bay. The roof terrace is a treasure, what a place to enjoy a late afternoon drink and watch the sunset! The staff were all very good - everything was made to feel effortless and we had a very relaxed stay at the hotel. Breakfasts were excellent and hats off to the team - they were so organised and friendly - just like being in the best pintxo bar in the old town! Only feedback for future guests is that you can't sleep with your window open due to the all night noise in the old town - the rooms have excellent windows and block the noise but you need the aircon (we don't like aircon so we didn't sleep as well as we're used to as a result - I can't fault the hotel in any way but just feedback for others.)
Occidental Bilbao
4.3/5100 Reviews
I thought the sauna was included in our stay that’s why I booked the hotel. When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section . Spa and sauna are not the same and if it’s a cost to it , that should be mentioned. Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa. It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it! Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
Sercotel Ayala
4.4/5102 Reviews
Ensanche
When we first checked in the staff was friendly and helpful, the lobby is cozy and has free water and a coffee machine. Our room was bigger than we expected and came with everything, toothbrushes, shower cap and comb etc. We asked the front desk for an iron and it came within 5 minutes, great service! The shower was really nice and spacious and the beds were amazing. I suffer from insomnia and the beds were perfectly soft and the comforter was so comfortable I just wanted to stay in bed all day. For the price the breakfast was really good, the only downside was that it seemed a little bit understaffed. My favorite part about the breakfast was the pastry selection, the donuts and cakes were amazing, it tasted better than some pastries I bought from bakeries. Bonus points for providing pads and tampons in the women’s bathroom. The location is pretty good, it’s near the main shopping street and an el corte ingles, it’s also not far from the train station.
Hotel Arima & Spa - Small Luxury Hotels
4.6/581 Reviews
✴︎Pros: - cozy and natural woody taste room which is definitely my type - water is free of charge if you ask the front - sunshade was smart enough to be controlled by buttons ✴︎Cons: - no place to get foods besides the restaurant located inside the hotel - ordering by an item is not available for at least the lunch time we went, had to order 2 items for each person including dessert - location is a bit far from the busy area of San Sebastian however taking taxi only took 12-13euros even at night, and taking a bus is easy on the way since going to the bus stop is really within a minute. Overall, I highly recommend this hotel if you are easygoing to get around taking a taxi and a bus and rather sleep in a quiet area.
Hotel Naval Sestao
3.6/543 Reviews
We stayed one night in this hotel on the way to the Ferry to Ireland. There is secure underground parking (at extra cost) which we found useful. However, we were disappointed when, having arrived at 3.45 pm in Bilbao after an 8 hour drive in 30 degrees+ we were told that there was no facility for any drinks or refreshments in the Hotel and that such facilities would not be available until 7.30pm. We were further disappointed to find that when we came for breakfast the following morning, there was no coffee, bread or other basic food. We had to ask a member of staff to obtain some basic provisions for breakfast which seemed to confuse him. We noticed that at least four other guests who came after us also had little to eat. We gained the impression (right or wrong) that the hotel is not geared to accommodating foreign guests as after an initial early breakfast rush there seemed little interest in guests coming later. We particularly noted the lack of staff on the ground and everything seemed to be the responsibility of one staff member.
Hotel Ilunion San Sebastián
4.4/568 Reviews
Antiguo
Very good service, cleaning and very modern, breakfast we Enchanting and the deal will also repeat
Sercotel Coliseo Bilbao
4.4/5116 Reviews
Ensanche
Very spacious rooms and very clean. Well located near the old town but also not far from Guggenheim museum, 15-20 mins walk. Close to restaurants etc. The personnel was helpfull and kind. A minor minus was that inside the room we couldn't find an indication of how to call the reception, it was number 9 after all :-) I would stay again for sure.
Hotel Urdanibia Park
4.4/5116 Reviews
The location is good if you have a car, is not close (walking distance) to the city, but at the same time really good location. Service is just fantastic, everyone was nice with us and welling to help if we asked for something. the Snack bar (cafeteria) staff is the best of the best, as well as the housekeeping staff. The only bad thing was the AC, we have no idea if it was ”warm” because the new ordinance or because something else, but unfortunately the hotel's location is so close to a highway, the room was quiet and good, but we try to sleep a little bit cooler, and with the window open was just imposible
Hotel Silken Indautxu
4.2/584 Reviews
Ensanche
The breakfast was really good. The hotel staff is very good, the lobby manager has something. He always communicates patiently and shares it with other people to know about it. It is worthy of praise and recommendation for everyone to stay here. Within 1 km range you can get to the train station and the coach station. Convenience.

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Property Information for Tourists

Total Properties674
Number of Reviews14,084
Average Price (Weekdays)NZD 269
Average Price (Weekends)NZD 314