There are game machines in the lobby for easy waiting. The location is very good, right next to the Christmas market. I took my children to the Christmas mass. It's only a few stops away from T2 to Kenipolis Gent to watch a movie. There is a very good restaurant at the door. There is Amateur gentle 2 outside the door, which specializes in eating local special grilled pork chops. It costs 24 euros per adult and is suitable for big eaters to eat unlimited grilled pork chops. There is also an Albert supermarket next to the Ferris wheel for convenient shopping.
The room is not big, but it is clean and in an excellent location, convenient for eating and drinking. There is free coffee, hot chocolate and water on the first floor of the hotel, which is very good.
Amazing helpful accommodating staff, spacious rooms, parking a bit expensive at 19 euros .
The breakfast was good lots of choice
15 minutes drive from the centre
The suite had beautiful large bed and everything and more to accommodate at very pleasant stay
No window opening is possible and the room is very warm. Air conditioning is all, even if it is in the indoor room. The air-conditioning does not even refresh the room, even at 16°. Parking is expensive and what a terrible ring to reach their parking. 1 departure from 3-armen missing and just ride around a quarter and try again. Who's signed the road plan there? All of it had a good seller!
Sorry for the hotel! A hotel very nice, all furnished, delicious tables, very good beds, professional staff.
I went there with the helicopter right away! ;)
The staff at the counter are not very friendly
And the booking website said there is a free mini bar.
The employee on the first day told me that I had to pay for the ones in the refrigerator and the ones outside were free.
Check with the front desk again when you check out the next day (because you don’t want to be charged extra
But it turned out that there is a charge for items outside the refrigerator.
In addition to being inconsistent, it also means there is no free mini bar.
Feeling bad
In addition, the taxi driver hired by the hotel charged more than the market price.
The front desk said that it is about 15-18 euros from the hotel to Ghent Station.
The taxi driver charged 20 (Uber checked it was 12-13)
I don’t understand the charges for such a five-star hotel.
Is there such a service?
Also, working with such a dishonest taxi company also makes the hotel lose points!
But the staff in charge of the kitchen are very friendly and caring.
Because I joined a domestic tour group halfway through, I stayed at the hotel. It feels good. The hotel is relatively new and not big, but it is clean and the bed is comfortable. The pillows are weird, square and not good for pillows. , The front desk service is very good, and also helped us to arrange a taxi to Brussels Airport.
Very Good
64 reviews
8.5/10
Price from
€114
per night
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9.5/10
Amazing
KKate ThomBeautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided.
There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central.
The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm.
There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
GGuest UserSint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
GGuest UserVery good four-star hotel, the service is very good, there is free parking at the door, it is very important for us to drive by car, it is very convenient to transfer at the highway intersection, there is a very rich breakfast, there is a mini refrigerator, we stayed for two days very satisfied, will stay again next time
AAnonymous UserIf you are sensitive to smell, please avoid this store. A fermented smell filled the corridors and rooms... The price is higher than the NH in the next block...
PPS The NH in the next block is a new store, with large rooms, new facilities and lower prices than ibis... I highly recommend it.
In addition, it is recommended that you drive to find a parking lot in advance & it is best to have full insurance. Ghent is... hard to describe.
GGuest UserAmazing helpful accommodating staff, spacious rooms, parking a bit expensive at 19 euros .
The breakfast was good lots of choice
15 minutes drive from the centre
The suite had beautiful large bed and everything and more to accommodate at very pleasant stay
KKellycrollaI was deeply impressed by this hotel. The rooms were clean and tidy, the staff was warm and thoughtful, and the location was very convenient, making it an ideal choice for traveling. Front Office Yante was very helpful and provided us with detailed information about attractions near the hotel.
Bbabadooknot a bad location, nice room and view, really close to train station but 20mins walk downtown (faster only by tram). except for train station area most of shops nearby were closed (cafe, restaurants,…ghost streets). positive aspect music festival occurring during our stay. negative aspect was city tax (per person and day), too much in my opinion and for what?…
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