Hotel was in chaos when we arrived. Staffing issue with the room cleaners, only one on duty. The reception area was full of guests waiting for their rooms. We eventually got into ours at 18.30 that night. The reception staff were doing their best to keep the guests happy, They were working really hard and were terribly stressed.. Caroline in particular did an amazing job. Our room, when we got into it, was comfortable and reasonably clean. Location is very good, close to the harbour and station. Breakfast was very busy but there was plenty of choice of food and again the catering staff were working very hard. I had the impression that there are some management issues at the hotel. I felt sorry for the staff that were obviously doing their best but needed more support. Having said that it was a good stay for us and Kiel was an interesting and surprisingly lovely place to visit.
Das Personal war freundlich, das Zimmer sauber und geräumig und das Frühstück lecker. Check-in ging schnell und problemlos und die Hotelbar war auch gut.
Because the customer said this was the best hotel in Kiel, stayed for another three nights, there was an open-air parking space next to it, everything was very comfortable. I should stay again in Kiel in a few days.
It was a new and enjoyable experience. I had a party in the middle and came on a business trip, but I felt like I was on a private trip. Thank you. I am satisfied.
Automated check-in possible. Quite convenient.
Refridgerator, but no mini-bar in the room. Snacks can be bought on a truster basis near the reception.
Mostly quiet hotel with spaceous rooms.
The cleaning personnel comes around 11h and is quite noisy.
Free parking with no additional costs.
All in all a recommendation for a trip to Hamburg or Schleswig Holstein.
Basic hotel in an industrial area. New rooms. It's ok for 1 or 2 nights,. They only have to change the showerhead. It's like thousand needles are pinned in your body when taking a shower.
A super mega-clean hotel ... rooms are very nice furnished and positioned in a very great location everything was near ... for families with small kids there was a great playground just 5-10 min walk ... the personnel was friendly and helpful...
Not bad hotel, clean and tidy, the waiter is very nice, the price has risen during the European Cup, the hotel in Europe is OK, the requirements are not high, the living is OK.
For the small wallet the hotel is fully recommended. The equipment is unusual, you are “quasi” sleeping in the premises of an former office of administration etc. For deprived baby boomers (😜) not recommended, all others find charm attractive.
Sehr großes Zimmer, tolle Einrichtung, schönes Badezimmer, Lage direkt am Bahnhof, davon hat man jedoch kaum was bemerkt, trotz gekipptem Fenster und Übernachtung von Freitag auf Samstag.
Very Good
116 reviews
8.4/10
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8.3/10
Very Good
GGuest UserHotel was in chaos when we arrived. Staffing issue with the room cleaners, only one on duty. The reception area was full of guests waiting for their rooms. We eventually got into ours at 18.30 that night. The reception staff were doing their best to keep the guests happy, They were working really hard and were terribly stressed.. Caroline in particular did an amazing job. Our room, when we got into it, was comfortable and reasonably clean. Location is very good, close to the harbour and station. Breakfast was very busy but there was plenty of choice of food and again the catering staff were working very hard. I had the impression that there are some management issues at the hotel. I felt sorry for the staff that were obviously doing their best but needed more support. Having said that it was a good stay for us and Kiel was an interesting and surprisingly lovely place to visit.
BBilginThe hotel is at such nice location! Just superb! We experienced great service, especially hotel being booked out they been able to move us around well and found something. Pool is so nice, outside and inside, we spend a lot of time there. Beach is walking distance, a lot of food around.
2 recommendations: I think would be nice also to consider more things for kids, in the pool and especially food. I mean breakfast ist really nice, but dinner doubt you can convince kids with such food such as seafood etc. there should be small child corner at dinner buffet, some pIzza, nuggets, frenchfries, rice, parika, gurken, etc. simple. For adults the dinner buffet is quite nice, for children, rather limited, if your kids are special with food. so dinner we had to eat always outside, which was pity.
GGuest UserThe hotel is clean and tidy, and is just a few steps away from the main fire station, which is very convenient for us who need to drag luggage. At first, the hotel could not find the accommodation information, but later the problem was quickly solved after showing the check-in voucher.
GGuest UserClean accommodation in a quiet location with a good breakfast. They still serve real bread rolls from the bakery and not pre-baked goods and have an attractive selection. The staff are also friendly and accommodating.
GGuest UserAutomated check-in possible. Quite convenient.
Refridgerator, but no mini-bar in the room. Snacks can be bought on a truster basis near the reception.
Mostly quiet hotel with spaceous rooms.
The cleaning personnel comes around 11h and is quite noisy.
Free parking with no additional costs.
All in all a recommendation for a trip to Hamburg or Schleswig Holstein.
BBilginAll very nice, and very close to everything, good rooms ans equipment. The only bad thing is the parking fee, which max is 15 euro a day but if you go out and come back again, fees need to be paid again. Kind of a joke can get very expensive, if u move around with the car a lot. The entrance is so tight for the car, you need really be careful.
AAnonymous UserPersonnel is very friendly and in part for years there. Because constantly changing operators do not have a ”sul” in the hotel. Little motivation to make the hotel better because staff from foreign hotel chain can hardly make changes on their own.
Hotel is clean, but very well in the years without any rehabilitation in the last 30Jahren (we come regularly!!!).
Smoking sticks in buildings are already quite sticking the hall and, if necessary, rooms (depending on location).
Italian restaurants in the building very good.
Rooms very dark in the absence of deck lighting, only steel lamps with energy savings. No way to load mobile phones in bed.
No allergic room. Beds with substance, therefore nothing for house dust allergics.
Breakfast buffet completely ok, though nothing special. Select of backbroods, bread, croissants, sauce, cheese, yoghurt, fresh fruit, tomato/gurk/paprika, 6 marmelades, honey, 2Ssite, tea, coffee machine.
Sauna available (no, no comment).
Parking from €12/d, or on the street.
Location on the outskirts of the city (Stockelsdorf), not footing for Lübecker Old Town. Good as a stop to the Baltic Sea/Denmark, as far from the motorway.
JJunia88Hotel location is very good, there is swimming pool and gym sauna, the hotel has parking lot but the seat is not much more than 14 euros a night. The disadvantage is that the floor of the room is gray on the side of the road, and the hotel may be old, the carpet inside the room is very dirty, the door I feel that the paint has fallen off, and the curtains in the room are also short. The morning sunlight can be glaring from below.
GGuest UserGood value for money when travelling with children. The service was friendly and helpful, the room was a bit dated but clean. The beds were comfortable and the breakfast buffet had plenty of choices. Conveniently located close to the A1 Autobahn with parking available close to the room and still in walking distance of the old city.
GGuest UserBecause the customer said this was the best hotel in Kiel, stayed for another three nights, there was an open-air parking space next to it, everything was very comfortable. I should stay again in Kiel in a few days.
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