Apartments in Occitanie, France

The hotel was exactly as the photos showed. I was surprised to be asked for 150 euros deposit, This needs to be more transparent before booking. It’s difficult to find where this wording appears. Also my room on the 5 floor was almost impossible to sleep in due to very strong cooking smells permeating my room, from where I’m not sure. A shame because the hotel is very convenient for the main railway station in Toulouse.

I arrived in the evening after a long train journey. The receptionist whose English was brilliant immediately put me at my ease, giving me all sorts of useful information - including where to get a meal and how to get out from the garden side. My room was across the garden and largely unlit so it was a bit of an adventure getting there the first time. The decor and facilities in the room itself were a little 1960ish., though it did have an iron and ironing board so I was able to neaten myself up before going out. I did feel a little nervous using the shower as the bath was plastic and I’m a large old guy. I found getting in and out slightly tricky. Breakfasts were good though.Montpellier itself was strange - lots of grandiose architecture but not much shade. The old town was slightly disappointing somehow (but then I was only there for a couple of days). Leaving was complicated by another national day of (in)action. When I heard that the tram I needed to get to Montpellier Sud de France station had been held up by the demonstrators in town, reception came to the rescue and ordered me a taxi so I was able to get the train back. So to sum up a quirky hotel with terrific staff.

The room wasn't large, but it was fully equipped. The hallway and lobby were a bit basic and dirty, but the room was fairly clean. There was also a small refrigerator. There was a washing machine on the basement floor, but you had to download an app to use it for a fee, and there was only one; it wasn't very clean. Everything else was fine.

The hotel benefits from a prime location, which is definitely its strongest point. However, the overall experience fell short of expectations. The rooms are very basic, furnished with old, minimalist pieces that feel worn and outdated. Basic amenities were lacking—there were no bath towels provided upon arrival, and they were only supplied the following day after I had to request them. Breakfast service was also disappointing. Even an hour after opening, and two until the end of service, there were no fruits or boiled eggs available, despite indications that these items had been offered earlier. The dining area was not well maintained, with dirty tables left uncleared. I Had to clean the table for use. It appeared that only one staff member was responsible for managing reception, restocking breakfast items, and cleaning tables, which significantly impacted the level of service. Overall, while the location is excellent, the hotel would benefit greatly from improvements in cleanliness, staffing, and basic guest amenities.

The location of the hotel is not close to the train station, and it is located in between two subway stations. We took the subway from the train station and then walked to the hotel from the subway station. The room was a good size, with a small fridge, microwave, and kitchenware (pots, pans etc.) to cook a light meal. We requested at quiet room, and got a room at the end of a long hallway. It was quiet. The most interesting thing is that there is this ”reminder” in our room, telling us that we had to empty our own garbage before check-out, and if we don't, we will be billed at the ”current rates” but nobody told us what is the ”current rates”. Also, the same reminder states that if we break anything, or don't wash our own dishes and put them back at the exact spot where we found them, we will be billed at the current rates. We emptied the garbage, took the recycling downstairs, washed and dried all dishes, and put them back at the exact spot where we got them before we checked-out.

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

We had a good stay at this hotel, despite the lack of a dishwasher in our apartment on the first night. The staff was very helpful and moved us to another apartment for the following nights. However, I do not recommend the breakfast; the price is too high for its poor quality.

I’ve been traveling around Europe for half a year, and this is the best place I’ve ever stayed. As a student, I can usually only afford budget hotels, so I normally expect nothing more than a bed to sleep in for the night. But this place truly exceeded all my expectations. We were a group of four and were given two connecting rooms, with two bathrooms, two kitchens, two fridges — basically two of everything! The rooms were clean, comfortable, and surprisingly spacious. We immediately regretted only staying for one night. Thankfully, checkout was at 12 pm, so we were actually able to get a good night’s sleep. And the best part was the free airport shuttle service, which could easily be booked at the front desk. All of the staff were incredibly kind and helpful throughout our stay. I would absolutely recommend this hotel to anyone staying in Toulouse.

This is a very nice cheap hotel. Calling it a resort is definitely a stretch of the imagination. Very small pool, steam room, and Sauna. Everything was clean and orderly. Limited hours in pool and steam/ sauna. It probably saves significantly on power draw, so I understand, but not guest friendly. Front desk is only open from 15:00 to 18:00. Not guest friendly. Some of the pics are actually from the resort next door. Some false advertising. Beware. The €15 room service breakfast is probably the greatest value room service I have ever seen. Well worth it. Surprising even. 10€ self laundry is too much, and after 2plus hours in the dryer I just took my wet clothes to room and hung them to dry. Additionally, you self clean much of the room or pay 100€. No wifi in rooms. It's 2024. Time to upgrade. I would absolutely go back.

Great place to stay as young adults with a low budget. The room was quite big, clean and with water bottles and drink amenities offered. I had my bag safely kept until my train departure (5min walk from the train station). Would recommend!