Zhangjiajie Apartments

Had a pleasant time staying here. Reception was friendly and very helpful in booking tickets for attractions. It was easy to communicate through WeChat, the forest is a 10 minute walk to the entrance . Located close to the shops and the theatre show. Our last day was at Tianmen mountain which is an hour from this hotel. Reception told us we could leave our luggage with them and for 20 yuan per piece they would consign our luggage to the station for us and we could pick it up from there. It worked out extremely well for us as the station is 30 mins from the mountain. Breakfast was good and our view from the room was awesome! Would definitely recommend.

This was our last leg of our China trip. The 4 days 3 nights stay at Manyuan was wonderful. The team of staff we met was thoughtful and helpful, and the lead staff 彭谊stood out as a true attentive person. She guided us to book DiDi online Taxi and recommended places for dinner. In addition to enthusiastically recommending us places to go and buying tickets for us for the WuLingYuan National park and ZhangJiaJie Great Canyon with discount, we could feel that they were very concerned about our daily life. My wife said that every day when we returned to the hotel, she felt like she was back home when she heard the friendly ”You're back”. Our female butler 缘缘 helps monitor my online 淘宝purchase that delivered to the hotel. Another two staff worth mentioned was 晓晓 who guide us on the route in the national park of places of interest and skip others if time constraints. And 陈双凤who help us to setup the herbal foot bath. We have chosen Manyuan for its non smoking, clean, spacious rooms that overseeing the stream and sitting there with a glass of wine. It is also easy access to WuLingYuan National Park East gate. There are plenty of Chinese selection for the breakfast. My wife and I especially enjoyed and appreciated the coffee machine, which hardly available in other hotels. We are deeply grateful that we were allowed for late checkout with a small fee due midnight flight. This is really warm and accommodating experience and highly recommend Manyuan to future travelers coming to ZhangJiaJie. 这是我们中国之旅的最后一站。在曼缘的四天三夜住宿经历非常愉快。我们遇到的酒店员工都非常周到与乐于助人，领队彭谊是一位富有经验又细心的人。她指导我们预订滴滴在线出租车并推荐晚餐地点。 除了热心地向我们推荐景点并为我们购买武陵源国家公园和张家界大峡谷的折扣门票外，我们能感受到她们真诚的关心我们的出入起居生活。我的妻子说，每天回到酒店，听到親切的一声＂回来啦＂都感到自己像回到了家。 我们的女管家缘缘帮我跟进我网上购买的淘宝商品送到酒店。另外两位值得一提的员工是晓晓，她指导我们游览国家公园的景点路线。她会建议如果时间紧迫，跳过其他景点。还有陈双凤帮助我们设置草药足浴。 我们选择满园酒店是因为这里有干净、宽敞的禁烟客房，在阳台可以俯瞰溪流，小酎一杯。从酒店前往武陵源国家公园东门也很方便。早餐有很多选择。我和妻子特别喜欢并感谢酒店的咖啡机，这在其他酒店很难找到。 由于我们的搭的是午夜航班，酒店允许我们以付个小费用延迟退房，我们对此深表感谢。对我们来说这是一个非常温暖和照顾周到的住宿体验，强烈推荐未来来张家界的旅客入住曼缘渡假酒店。

Not the real 'Four Seasons' you might think of but otherwise, had an overall great experience there. Before the trip, WeChat-ed them and customer service was quick to respond to accomodate and provide transportation pick up service from the train station. However, despite messaging prior to inform about the changes in our number of pax/luggages so that they can arrange for a bigger car to pick up, there was a mix-up as the hotel forgot to cancel the first car allocated to us, leaving us stranded for around 30 mins (in the cold) at the parking lot while we wait for the correct car to arrive. It also wasted the first driver's time as he got there early and waited for us despite us not needing his services in the end.  The hotel itself was located in a nice location, and the room was great. It was high-tech where most of the room controls are controlled by 'Xiao Du' their Alexa/Google Home service which only responds in Mandarin so for those who are unable to speak then there's no use for it. The smart toilet is enjoyable as the seats are heated and the bidet function is much needed. One interesting thing is that one of the windows in all the rooms is always left partially open (unsure the true reason for it) but it may be bothersome to some as we went during winter so personally i didn't mind it as a natural air conditioning since most of the room is heated.  The driver service that the hotel provided can then also be directly hired by fellow travellers if you require the service to get to and fro the different attractions/parks that you would be visiting during your holiday in Zhangjiajie. Overall had a good experience here. Only wished for the hotel breakfast to offer more variety, it was decent enough. 

New hotel with good staff We chose to stay at this hotel because it is a new hotel and very near to Tianmen Mountain CableWay station, just 10 minutes by walk. The front office staff, a young guy at day shift and the others at night shift (sorry we did not know your name), these 2 staff are very helpful. The male at the dayshift gives us directions on how to get to the station and the male at night shift helps us change rooms because the first room is smoke-smelt, we can not stand with that, to the other clean room. There is a lot of local food surrounding, also minimarket and shops. The room was spacious with a nice view of cable cars up and down from/to station. Although the hotel is at the busy street, but the soundproof quality is good. We can sleep tight without any disturbing noise. The breakfast menu is also well proper with variant cuisine.

A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around. The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7. Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.

Great location, convenient for going 天门山, walkable distance from hotel to cable car port. If is going to 国家森林公园, is about 1hr car ride away. Spacious room with AI controlling lightning etc. wet and dry toilet is separated. There is also plenty of shop/ food choice around the hotel. Was given free breakfast for a day. Might be a little noisy when there is airplane fly pass (but only short period). Also due to hotel is right infront a kindergarten, it can have some noise in the morning. There is free pick up and drop off ride from train station.

Excellent stay at Eryatou Inn! The location is very convenient — a quick walk to the west entrance of Zhangjiajie park and right next to a night market where lots of stalls are selling food (our favorite was a steak stall that served steak, pasta, egg, and a drink for 19.9rmb right in front towards the left facing away from the inn). The hosts were so kind and helpful, helping us plan our days at the park depending on weather, and inviting us to eat sweet potatoes and drink tea in the afternoon/evenings with other guests. They also helped us book our park ticket package and the theatre performance at a discount. The rooms were spacious and clean, the beds were very comfortable, and shower was hot and had good pressure. Excellent value for the stay, we would stay again if we are ever in the area again!

Hotel is nice, clean and room is comfortable. Room is big! Beside each bed has electrical power point and light switch! Me and my friends enjoyed ourselves so much. Photos are the same as real -life. Staffs are friendly and approachable. They are also very attentive to us! Breakfast is nice too! They helped to receive my Taobao goods 🤭 They provided fruits and snacks! Hotel is about 10 - 15 mins walk to 武陵源and魅力湘西. Nearby hotel has quite a number of food places, no need worry. There is also a laundry place. Even though the room is at level 2 facing the road, it is not noisy at all. Will definitely recommend anyone for this hotel.

This was the best experience l've ever had in any accomodation. We were looked after so well from the moment we arrived to the moment we left. Fang Fang was so helpful with everything and it made our trip so easy. She arranged affordable transport for us everywhere including free pick up from drop off from the train station, helped us plan a trip to suit all our needs as well as book discounted tickets. She offered us tea which was so nice when it was cold outside and was super helpful with every question we had. Communication with her was amazing even when we were out and about. The room was also spacious and breakfast was tasty. The amount of time she spent with us made us feel so special and we will miss it, I’d recommend this place to everyone!

I had a wonderful stay at Metropolo Hotel Zhangjiajie Tianmen Mountain. The location is fantastic, situated in a great area close to Tianmen Mountain and other attractions. The staff were friendly and very helpful, making me feel right at home. The room was not only affordable but also clean and comfortable. The breakfast was a nice touch, offering a variety of delicious options to start the day. Overall, it’s a great value hotel with excellent service and a prime location!