Hotels With Spa in Western Cape, South Africa

Perfect location amongst some great bars and restaurants. Always felt safe and secure in the hotel. Quirky decor and comfortable bed at a great price.

A beautiful and peaceful place with lovely staff and reception. It could be a bit cleaner though. But otherwise I honestly can’t complain - it’s such a peaceful place and has a beautiful atmosphere. I will be back again.

Excellent location. Security non-existent which was a surprise. But other than that was a good stay

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

Decent location about a 15 minutes walk to the V&A. Nice sized apartment and good onsite facilities including gym, restaurant, coffee shop, pool. Helpful front desk. Comfortable beds. No in-room adaptors.

Our experience at this hotel went above and beyond our wildest expectations! The hotel's exquisite location grants you a balcony view of the ocean and the majestic Table Mountain as a backdrop. The level of service we received was truly exceptional, leaving us thoroughly impressed. The rooms were impeccably clean, and the range of amenities provided was more than generous. The rooms themselves strike a perfect balance between spaciousness and coziness, creating a truly inviting atmosphere. A noteworthy feature that sets this hotel apart is the complimentary mini bar, offering a variety of snacks and drinks – a rare find. What's even more remarkable is that these snacks are not only delicious but also cater to vegan and gluten-free preferences. Without a doubt, we are already making plans to return to this outstanding establishment in the future.

The hotel location is the best, so close to the conference place and can walk to V&A waterfront around 20mins. Or you can take a hop on hop off bus to go around cape town, the bus stop also very close tho the hotel. But honestly the hotel is not really clean, but the room is big enough! Better ask for nee renovated room, the old one is really old, you won’t like it. And better bring your own slippers and teeth brush, cause the hotel didn’t provide but you can pay hotel to get one. The breakfast is just ok, but there is a burger king near the hotel. And need to be careful when go out, especially during night time.

I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip. It was a pleasure and breakfast was really good as well…