An Unforgettable Birthday Stay at Hotel de la Coupole
Me and my friends had an amazing stay at Hotel de la Coupole! Although we weren’t lucky enough to have clear skies during our Fansipan visit, our experience at the hotel more than made up for it.
From the moment we arrived, the hospitality was exceptional. Miss Anh (Ann) from the front desk truly made us feel at home — a wonderful example of genuine Vietnamese warmth and care.
Breakfast was another highlight. The food selection was fantastic, the views were beautiful, and Christine (Giang) made sure we were always comfortable, checking in to see if we needed anything. I was so touched and surprised when she brought out a cake — what a lovely way to start celebrating my birthday!
Dinner at Chic was equally memorable. Our table was beautifully decorated with rose petals, making my birthday dinner even more special. A big thank you to Pineapple and her team for their thoughtful gestures and attentive service — it made the evening unforgettable.
I also want to thank Ta for assisting us as we checked out, and the rest of the staff who contributed to such a wonderful stay.
Celebrating my birthday at Hotel de la Coupole was truly a memorable experience — not only because of the elegant surroundings but because of the people who made it feel like home. I can’t wait to return and see everyone again.
Lady Hill Sapa Resort in situated few mins away from city center. Note they offer buggy service and shuttle service but should be reserved ahead of time.
Check in process is smooth and we were offered welcome drinks and snacks which is really thoughtful.
Room is spacious but beddings are a bit tough. Air conditioning is also poor and we have to open the window just for the cool air to go in. Water supply is also weird that there are times we have to wait (maybe)for other guests/room to not use theirs so wen get a decent water pressure. Also neighboring guests are really loud that we can hear their chatter.
Service is good, front desk is attentive but failed to give us the shuttle service on the scheduled time which is a let down so we have to book ourselves a grab ride.
Breakfast is good, but lunch and dinner menu is limited and quality can be improved. Also, no service water offered.
Pool area is a bit crowded so we have to wait until other hotel guests and outside guests are done. Towels are also a bit smelly.
Massage service is also okay but can be improved with more man power as only 1 staff is available to do everything.
Overall a pleasant stay but would rather book a hotel in sapa center next time.
The best place in Sapa. The most attentive employees. I really liked the girl at the reception in a white blouse, the guy who took the luggage was very attentive and the security guard downstairs, guarding the entrance on the ground floor - these three were always smiling and helping. Thanks to them, it was always nice to return to the hotel after a hard day. I definitely recommend you to visit
We had a nice stay at the hotel. The room was spacious, the bed was comfortable, and everything was clean — though I did notice a small clump of dust beside the bed, which didn’t really bother me. I appreciated the small gym that allowed me to keep up with my exercise routine even while on vacation. The breakfast offered a good variety of food to choose from. The only downside was that our room faced the roadside, so it was a bit noisy at times, but it did get quiet around midnight. Overall, it was a pleasant stay
Hotel near Sapa City Center,TT. Sa Pa100% of visitors choose this area
HHilman Fitorik2025.09.16
Sorry, I forgot the names of the two officers yesterday. When we checked in yesterday, the two men served us very well and were very helpful. This makes this hotel a 5-star hotel in my opinion. With a super strategic location. The first floor has a cafe and a cafe on the roof.
Definitely a lovely hotel, located opposite a very famous cafe overlooking the mountain area. However, although our room was upgraded to a bigger one, we booked a mountain view room and couldn’t see any views due to the weather which is a bummer.
Speechless.. i was surprised that we had a room upgrade with a lovely welcome card. Thanks for everything definitely we will comeback. I already recommend this hotel to my friends and family.
I recently had the pleasure of staying at Eco Palms Hotel, and I have to say, it was an experience that exceeded all my expectations. From the moment I arrived to the moment I checked out, the service and hospitality I received were nothing short of outstanding. This hotel truly stands out for its attention to detail, warm staff, and commitment to sustainability, making it an ideal choice for travelers seeking both comfort and eco-consciousness.
Location and Ambience
Eco Palms Hotel is perfectly situated in a serene and picturesque location, offering guests both peace and easy access to local attractions. The surroundings are lush and green, adding to the tranquil atmosphere. As a nature lover, I was particularly impressed by the hotel’s dedication to maintaining the natural environment. The hotel features a mix of modern design and eco-friendly elements, creating an inviting space that feels both luxurious and connected to nature.
Upon entering, I was immediately struck by the welcoming ambiance. The lobby is spacious, with large windows that let in plenty of natural light, and the decor features a blend of natural materials, like wood and stone, giving the entire space an organic, earthy feel. This was a small touch that really reinforced the hotel’s commitment to sustainability while still feeling like a luxurious retreat.
Service and Hospitality
The real standout at Eco Palms Hotel, however, is the level of service provided by the staff. From the moment I checked in, I was made to feel like a VIP. The front desk staff greeted me with a warm smile and provided a quick, seamless check-in process. Throughout my stay, every single member of the team went out of their way to make sure I felt comfortable and well taken care of.
A particularly memorable moment was when the concierge staff took the time to provide personalized recommendations for activities in the area. Not only did they suggest some great local tours and restaurants, but they also took care to highlight the more sustainable options available, which I truly appreciated. Their genuine enthusiasm for both their community and the environment shone through in every interaction.
I also have to mention the housekeeping team, who made sure my room was always immaculate. The attention to detail was incredible – the linens were fresh, the amenities were top-notch, and it was clear that the staff took great pride in their work.
Dining Experience
Another highlight of my stay was the dining experience at Eco Palms Hotel. The restaurant on-site offers a variety of delicious, locally-sourced dishes, many of which are organic and made with ingredients from nearby farms. The staff in the restaurant was equally attentive, and the food was simply divine. I particularly enjoyed the fresh, seasonal salads and the sustainably caught fish, both of which were prepared to perfection. The restaurant itself had a cozy yet sophisticated vibe, which made dining a real pleasure.
Sustainable Practices
As someone who values sustainability, I was impressed by the hotel’s commitment to eco-friendly practices. The use of solar power, water conservation methods, and waste-reduction initiatives are integrated into the hotel’s daily operations. This is not just a place that claims to be eco-friendly; the hotel truly walks the talk, which made my stay even more rewarding.
Conclusion
Eco Palms Hotel offers an exceptional blend of luxury, sustainability, and service that made my stay memorable in every way. Whether you're a traveler seeking relaxation, adventure, or a more eco-conscious stay, this hotel ticks all the boxes. I’ll definitely be returning and highly recommend it to anyone looking for a top-tier experience with a personal touch. The great service and hospitality made me feel like I was a part of their family, and that is something truly special.
We had a great time at Pao's Sapa! From the moment we arrived, the staff made us feel incredibly welcome and well taken care of. Their warmth and professionalism really stood out throughout our stay. One of the highlights was dining at the hotel—we enjoyed it so much that we ate there three nights in a row. The food was delicious, with a good variety of dishes that were both flavorful and beautifully presented. The restaurant staff (Denh, Sy, Sli, and Pheng) was just as impressive as the food: attentive, friendly, and always ready with a smile. Overall, our experience at Pao's Sapa was fantastic. We’d definitely recommend it to anyone visiting the area and hope to come back someday!
Wonderful hotel, perfect location, very clean, super helpful and professional staff, varied and delicious breakfast. Perfect for the price.
Great
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9.3/10
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9.1/10
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RRyun KiatI recently had the pleasure of staying at Eco Palms Hotel, and I have to say, it was an experience that exceeded all my expectations. From the moment I arrived to the moment I checked out, the service and hospitality I received were nothing short of outstanding. This hotel truly stands out for its attention to detail, warm staff, and commitment to sustainability, making it an ideal choice for travelers seeking both comfort and eco-consciousness.
Location and Ambience
Eco Palms Hotel is perfectly situated in a serene and picturesque location, offering guests both peace and easy access to local attractions. The surroundings are lush and green, adding to the tranquil atmosphere. As a nature lover, I was particularly impressed by the hotel’s dedication to maintaining the natural environment. The hotel features a mix of modern design and eco-friendly elements, creating an inviting space that feels both luxurious and connected to nature.
Upon entering, I was immediately struck by the welcoming ambiance. The lobby is spacious, with large windows that let in plenty of natural light, and the decor features a blend of natural materials, like wood and stone, giving the entire space an organic, earthy feel. This was a small touch that really reinforced the hotel’s commitment to sustainability while still feeling like a luxurious retreat.
Service and Hospitality
The real standout at Eco Palms Hotel, however, is the level of service provided by the staff. From the moment I checked in, I was made to feel like a VIP. The front desk staff greeted me with a warm smile and provided a quick, seamless check-in process. Throughout my stay, every single member of the team went out of their way to make sure I felt comfortable and well taken care of.
A particularly memorable moment was when the concierge staff took the time to provide personalized recommendations for activities in the area. Not only did they suggest some great local tours and restaurants, but they also took care to highlight the more sustainable options available, which I truly appreciated. Their genuine enthusiasm for both their community and the environment shone through in every interaction.
I also have to mention the housekeeping team, who made sure my room was always immaculate. The attention to detail was incredible – the linens were fresh, the amenities were top-notch, and it was clear that the staff took great pride in their work.
Dining Experience
Another highlight of my stay was the dining experience at Eco Palms Hotel. The restaurant on-site offers a variety of delicious, locally-sourced dishes, many of which are organic and made with ingredients from nearby farms. The staff in the restaurant was equally attentive, and the food was simply divine. I particularly enjoyed the fresh, seasonal salads and the sustainably caught fish, both of which were prepared to perfection. The restaurant itself had a cozy yet sophisticated vibe, which made dining a real pleasure.
Sustainable Practices
As someone who values sustainability, I was impressed by the hotel’s commitment to eco-friendly practices. The use of solar power, water conservation methods, and waste-reduction initiatives are integrated into the hotel’s daily operations. This is not just a place that claims to be eco-friendly; the hotel truly walks the talk, which made my stay even more rewarding.
Conclusion
Eco Palms Hotel offers an exceptional blend of luxury, sustainability, and service that made my stay memorable in every way. Whether you're a traveler seeking relaxation, adventure, or a more eco-conscious stay, this hotel ticks all the boxes. I’ll definitely be returning and highly recommend it to anyone looking for a top-tier experience with a personal touch. The great service and hospitality made me feel like I was a part of their family, and that is something truly special.
RReynard C.An Unforgettable Birthday Stay at Hotel de la Coupole
Me and my friends had an amazing stay at Hotel de la Coupole! Although we weren’t lucky enough to have clear skies during our Fansipan visit, our experience at the hotel more than made up for it.
From the moment we arrived, the hospitality was exceptional. Miss Anh (Ann) from the front desk truly made us feel at home — a wonderful example of genuine Vietnamese warmth and care.
Breakfast was another highlight. The food selection was fantastic, the views were beautiful, and Christine (Giang) made sure we were always comfortable, checking in to see if we needed anything. I was so touched and surprised when she brought out a cake — what a lovely way to start celebrating my birthday!
Dinner at Chic was equally memorable. Our table was beautifully decorated with rose petals, making my birthday dinner even more special. A big thank you to Pineapple and her team for their thoughtful gestures and attentive service — it made the evening unforgettable.
I also want to thank Ta for assisting us as we checked out, and the rest of the staff who contributed to such a wonderful stay.
Celebrating my birthday at Hotel de la Coupole was truly a memorable experience — not only because of the elegant surroundings but because of the people who made it feel like home. I can’t wait to return and see everyone again.
JJJJSWSThe resort is designed for private retreat. Great service. Just right outside and not too far from the city. I really feel at peace staying there. Love the view of Fansipan right from my bed. The bathrobe is very fluffy and comfortable, please have them for sale next time I’m staying.
Everything in the room function well except the bath tub that flood the whole bathroom area when drains. It dried out pretty quick tho.
The room is mostly quiet and tranquil, away from all traffic noises, however, mind the sound proof in room as karaoke is the culture!!!
GGuest UserWe had a nice stay at the hotel. The room was spacious, the bed was comfortable, and everything was clean — though I did notice a small clump of dust beside the bed, which didn’t really bother me. I appreciated the small gym that allowed me to keep up with my exercise routine even while on vacation. The breakfast offered a good variety of food to choose from. The only downside was that our room faced the roadside, so it was a bit noisy at times, but it did get quiet around midnight. Overall, it was a pleasant stay
HHazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
BBryan James GarciaLady Hill Sapa Resort in situated few mins away from city center. Note they offer buggy service and shuttle service but should be reserved ahead of time.
Check in process is smooth and we were offered welcome drinks and snacks which is really thoughtful.
Room is spacious but beddings are a bit tough. Air conditioning is also poor and we have to open the window just for the cool air to go in. Water supply is also weird that there are times we have to wait (maybe)for other guests/room to not use theirs so wen get a decent water pressure. Also neighboring guests are really loud that we can hear their chatter.
Service is good, front desk is attentive but failed to give us the shuttle service on the scheduled time which is a let down so we have to book ourselves a grab ride.
Breakfast is good, but lunch and dinner menu is limited and quality can be improved. Also, no service water offered.
Pool area is a bit crowded so we have to wait until other hotel guests and outside guests are done. Towels are also a bit smelly.
Massage service is also okay but can be improved with more man power as only 1 staff is available to do everything.
Overall a pleasant stay but would rather book a hotel in sapa center next time.
IIrinaThe best place in Sapa. The most attentive employees. I really liked the girl at the reception in a white blouse, the guy who took the luggage was very attentive and the security guard downstairs, guarding the entrance on the ground floor - these three were always smiling and helping. Thanks to them, it was always nice to return to the hotel after a hard day. I definitely recommend you to visit
GGuest UserLocated on the hillside of Sapa ,Silk Path is an extremely prestigious resort with wonderful service .The breakfast served was tiptop covering from western to local vietnamese food and the manager even offered us some local coffee during our breakfast. The hotel provide wonderful facilities and an amazing view even walking around the hotel feels really relaxing. There's free shuttle services provided to reach the town of Sapa.The bed is provided with a comforter and the surrounding is very quiet. Overall I had a really pleasant stay at Silk Path Grand Sapa Resort and I would recommend the stay here for anyone visiting Sapa.
AAgnieszka w podróżyOverall, our stay at the hotel was positive. The room was very comfortable and spacious, and above all, clean – the housekeeping was of a high standard, which definitely made our stay more enjoyable. Unfortunately, the breakfast left much to be desired. As Europeans, we didn't have much to eat – the offerings were very limited and tailored mainly to local tastes. It's also a shame that the view from the window wasn't the most pleasant – instead of landscapes or greenery, we looked at the walls of neighboring buildings. Despite these minor drawbacks, the room itself met our expectations.
GGuest UserDefinitely a lovely hotel, located opposite a very famous cafe overlooking the mountain area. However, although our room was upgraded to a bigger one, we booked a mountain view room and couldn’t see any views due to the weather which is a bummer.
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