Hotels With Spa in Montana, United States

We stayed twice in April - going to and from the grandkids. The first stay was fine - although odd half size pillows prompted my wife to buy regular ones for the trip back, but there were normal pillows on the way back. On the way back were were disappointed with 1) left over sox in drawer, 2) half eaten stinky salad in the fridge, 3) placed next to another room with a dog and a pass door - our dog was trying to understand the dog smells for an hour or two....but most concerning of all, 4) during the evening and taking the dog out, we found 3 external doors which were propped open. We did not appreciate that from a safety standpoint. It's too bad since we really like the pet policy at the Kelly Inn....but we have to feel safe at our age!

The best were nice and the room was clean. The bathroom floor was freezing, the toilet rocked side to side and the tub floor was squishy, shower curtain was too long and gross and the water was hard to adjust. I was either freezing or being scalded.

I have stayed at Grouse Mnt. a number of times I go to White fish for business. So on September 23, I booked a room online for one night on Oct. 9, depart on the 10th. A few days later my trip was canceled. my business appt. was changed. So on the 27th I called to cancel the reservation. I was told there would be a thirty dollars cancelation fee. even though I canceled two weeks in advance and 4 days after I made the reservation. There is no mention on the booking website about a ancellation fee. unless you go the the very botom of the page in very fine print and click on terms and conditions there you will find alot of double talk and maybe if you were a lawyer you might be able to figure out what it all means. So ”Buyer Beware” they have lost my business I won't be stay there anymore.

We stayed for one night at the Holiday Inn in West Yellowstone. We wanted a location close to Yellowstone so we could get an early start in the park. The room we got was a two bedroom suite with a king bed, queen bed, and living space. My one complaint was I wish it had a second bathroom though that was a minor issue. The beds were great and the entire hotel was clean. The decor around the hotel was fitting for the area giving it a unique feel. I enjoyed the stay and will consider staying here again on future trips to the area!

Hotel is nice, clean and tidy, love it! The deposit has not been refunded for a week. For some reason, please help Ctrip and say that it can be refunded in one month. However, Los Angeles, Las Vegas, and Santiago are released after leaving the hotel. This is too dissatisfied ...

Grey Wolf Inn is a terrific place with helpful, accommodating staff. It is in an excellent location within walking distance of numerous shops and restaurants in West Yellowstone. We found our room to be clean and the inn well maintained. The breakfast bar is excellent with abundant selections of foods to choose from, and they provide smores kits for use with their fire pit during the evening. This was the perfect place to come back to after full days in Yellowstone. Also, the Grizzly and Wolf exhibit across the street from the inn is not to be missed.

Ctrip wrote that there is no free breakfast but a free breakfast at the nearby gray wolf hotel. The two-bedroom cottage is very spacious. There is a fire at the door and there is a free marshmallow to roast. Checkin's place is not very easy to find, actually in the Yellowstone park hotel.

This hotel does NOT provide shuttle airport service. Your app led me to believe they do.

The best were nice and the room was clean. The bathroom floor was freezing, the toilet rocked side to side and the tub floor was squishy, shower curtain was too long and gross and the water was hard to adjust. I was either freezing or being scalded.

We stayed for one night at the Holiday Inn in West Yellowstone. We wanted a location close to Yellowstone so we could get an early start in the park. The room we got was a two bedroom suite with a king bed, queen bed, and living space. My one complaint was I wish it had a second bathroom though that was a minor issue. The beds were great and the entire hotel was clean. The decor around the hotel was fitting for the area giving it a unique feel. I enjoyed the stay and will consider staying here again on future trips to the area!

Hotel is nice, clean and tidy, love it! The deposit has not been refunded for a week. For some reason, please help Ctrip and say that it can be refunded in one month. However, Los Angeles, Las Vegas, and Santiago are released after leaving the hotel. This is too dissatisfied ...

Grey Wolf Inn is a terrific place with helpful, accommodating staff. It is in an excellent location within walking distance of numerous shops and restaurants in West Yellowstone. We found our room to be clean and the inn well maintained. The breakfast bar is excellent with abundant selections of foods to choose from, and they provide smores kits for use with their fire pit during the evening. This was the perfect place to come back to after full days in Yellowstone. Also, the Grizzly and Wolf exhibit across the street from the inn is not to be missed.

Ctrip wrote that there is no free breakfast but a free breakfast at the nearby gray wolf hotel. The two-bedroom cottage is very spacious. There is a fire at the door and there is a free marshmallow to roast. Checkin's place is not very easy to find, actually in the Yellowstone park hotel.

This hotel does NOT provide shuttle airport service. Your app led me to believe they do.

I wrote a few hundred words when adding pictures. I have rewritten this hotel. The hotel should be a family hotel but the scale is well designed. The unique and exotic room is basically the same. The independent wooden house design is suitable for family travel. Can cook rice bowls and pans all but there is a problem when staying. Our 2 families have 2 rooms marked with twin beds but the hotel tells us that it is a suite with 3 beds. I said that adolescent children 1 male and 1 female are inconvenient but The hotel is telling the room is like this. Thank you, Ctrip overseas customer service has not shirked responsibility. I have been actively contacting and finally told me that because I only showed a passport, the hotel mistakenly thought that we needed 4 beds in the room. They didn't, but I was very surprised on the order. Written 2 names 2 rooms and we have repeatedly indicated that we need to be independent 2 room hotels will not understand? Anyway, thank you for the service of Ctrip. I have been using it for so many years. Ctrip is better than other travel sites. Recommend Ctrip to continue to support another: the advantage of the hotel is the design of the large room Reasonable Shape is unique Parking is convenient. There is free hot coffee hot chocolate at the front desk. After 12 o'clock, the front desk is off work. The disadvantage is that it is not regular. The sheets are suspected of not changing. There are hairs. The guests who are more serious are careful to send a sunset view of Yellowstone.

The hotel is more than an hour's drive from the north gate of Yellowstone Park. It is much more cost-effective than West Yellowstone. The hotel is comfortable and clean, the room is not small, breakfast can also be

We really enjoyed our stay in this hotel, although we did not spend a lot of time in our room as the National Park is full of places to visit. The hotel location is convenient, a few minutes drive from the West entrance of the Park and the staff is friendly, helpful and polite. Also the city of West Yellowstone is a few minutes walk, so no need for driving to the main restaurant/shopping area. The room was clean and comfortable. They do not offer room housekeeping except if you request for it, which is nice due to COVID as well as environmental friendlier as they do not exchange your towels if there is no need to. The breakfast, which is served daily until 10am, had a lot of choices, although there were no fried egg option (only hard boiled) nor fresh fruits, but there were waffles and fresh coffee as well as cereal and bagels. The hotel has a gym as well as a pool, but we did not have time or energy to use them. We heard that they have also free laundry room (not personally used). Last but not least, there is a fire pit outside with free s’mores at night as well as free ice cream every afternoon.

We stayed twice in April - going to and from the grandkids. The first stay was fine - although odd half size pillows prompted my wife to buy regular ones for the trip back, but there were normal pillows on the way back. On the way back were were disappointed with 1) left over sox in drawer, 2) half eaten stinky salad in the fridge, 3) placed next to another room with a dog and a pass door - our dog was trying to understand the dog smells for an hour or two....but most concerning of all, 4) during the evening and taking the dog out, we found 3 external doors which were propped open. We did not appreciate that from a safety standpoint. It's too bad since we really like the pet policy at the Kelly Inn....but we have to feel safe at our age!

Not bad, just don’t have enough time to play

The hotel is very good, there is a gym and swimming pool, there are relatively many types of breakfast, the room is spacious and clean

The location is convenient, and the hotel was clean. The breakfast has a made-to-order option which was neat, as I am very picky about continental breakfast. There was also a good variety of other breakfast items. The pool, hot tub and sauna were clean and nice. The room had a very slight damp smell. It was clean, though, and the beds and pillows were comfortable. The hotel was quiet and the staff was friendly. We would stay here again.

4 stars for cleanliness because the non-smoking room smelt like cigarettes. But they gave us a different room without any hassles.

I’ve been staying at the Residence Inn in Billings for nearly a decade and, up until now, had been consistently satisfied with my visits. Even though I reserved a 2 bedroom suite for my latest stay, on arrival we were informed the 2 bedroom suites were no longer available. In place of the 2 bedroom, we were offered 2 separate 1 bedroom suites — which were not attached — for the same rate as the original reservation. Wanting to stay together, we opted for a single 1 bedroom unit and were eventually given a nicely reduced rate after it was clear we weren’t pleased with the situation.

 It’s a bit of a puzzle why and how the hotel determined to give up our 2 bedroom in particular. Not that it means much, apparently, but we have Marriott Titanium Elite status. Perhaps the Residence Inn staff felt it was at least an equal trade? They might consider that some families may not appreciate spending their vacation apart in separate (not even attached) hotel rooms and might consider such an arrangement a downgrade. We didn’t get the impression the staff treated our reservation change as an exceptional situation, so perhaps this is not an unusual occurrence? We just wish the staff would have reached out to us in advance to work with us or even assured us that this was totally not normal and would not happen again. Or, they could do like the airlines do when a flight is overbooked and ask for volunteers willing to give up their seat (room) in exchange for a bonus (Bonvoy Rewards Points?). 

I guess shortly before check in for future stays I would triple check the Marriott reservations web site to confirm there are still rooms available in the same room category as on my reservation. If there are none, I would consider canceling and looking at other lodging options in Billings.

We stayed twice in April - going to and from the grandkids. The first stay was fine - although odd half size pillows prompted my wife to buy regular ones for the trip back, but there were normal pillows on the way back. On the way back were were disappointed with 1) left over sox in drawer, 2) half eaten stinky salad in the fridge, 3) placed next to another room with a dog and a pass door - our dog was trying to understand the dog smells for an hour or two....but most concerning of all, 4) during the evening and taking the dog out, we found 3 external doors which were propped open. We did not appreciate that from a safety standpoint. It's too bad since we really like the pet policy at the Kelly Inn....but we have to feel safe at our age!

Not bad, just don’t have enough time to play

The hotel is very good, there is a gym and swimming pool, there are relatively many types of breakfast, the room is spacious and clean

The location is convenient, and the hotel was clean. The breakfast has a made-to-order option which was neat, as I am very picky about continental breakfast. There was also a good variety of other breakfast items. The pool, hot tub and sauna were clean and nice. The room had a very slight damp smell. It was clean, though, and the beds and pillows were comfortable. The hotel was quiet and the staff was friendly. We would stay here again.

4 stars for cleanliness because the non-smoking room smelt like cigarettes. But they gave us a different room without any hassles.

I’ve been staying at the Residence Inn in Billings for nearly a decade and, up until now, had been consistently satisfied with my visits. Even though I reserved a 2 bedroom suite for my latest stay, on arrival we were informed the 2 bedroom suites were no longer available. In place of the 2 bedroom, we were offered 2 separate 1 bedroom suites — which were not attached — for the same rate as the original reservation. Wanting to stay together, we opted for a single 1 bedroom unit and were eventually given a nicely reduced rate after it was clear we weren’t pleased with the situation.

 It’s a bit of a puzzle why and how the hotel determined to give up our 2 bedroom in particular. Not that it means much, apparently, but we have Marriott Titanium Elite status. Perhaps the Residence Inn staff felt it was at least an equal trade? They might consider that some families may not appreciate spending their vacation apart in separate (not even attached) hotel rooms and might consider such an arrangement a downgrade. We didn’t get the impression the staff treated our reservation change as an exceptional situation, so perhaps this is not an unusual occurrence? We just wish the staff would have reached out to us in advance to work with us or even assured us that this was totally not normal and would not happen again. Or, they could do like the airlines do when a flight is overbooked and ask for volunteers willing to give up their seat (room) in exchange for a bonus (Bonvoy Rewards Points?). 

I guess shortly before check in for future stays I would triple check the Marriott reservations web site to confirm there are still rooms available in the same room category as on my reservation. If there are none, I would consider canceling and looking at other lodging options in Billings.