Latest Reviews for KwaZulu-Natal Hotels

The View Boutique Hotel & Spa
4.4/525 Reviews
A good place to be with a beautiful view.... ”The View” as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...
Hilton Garden Inn Umhlanga Arch
4.5/552 Reviews
My first time at this hotel. Very disappointing. Lets elaborate: 1. The initial meeting when checking in was very pleasant, but unfortunately dealing with the morning crew was just painful. L*nd* was just plain uninterested when I asked about room options, I almost got the impression that he was being spiteful because I was taking up his time. No*iph* was also unpleasant to deal with. Even though I am a gold member she just demonstrated a rigid attitude to any of my requests. Thanks to Basheer who I escalated to and who upgraded and even discounted my parking. 2. It seems that unless you escalate even a simple thing like requesting a towel to a duty manager then it doesnt happen. We were ignored when we asked for liquid soap and a replacement iron and only received towels after escalating. Thanks to duty managers both named Andile for supporting me in this regard but these are really not things that I ask for that require begging. Overall this hotel didnt make me feel like a gold member or like someone who visits Durban on average 8 times a year and is always looking for a hotel. It seems that its only Hilton by name and soap products and not by culture. I would like the Hotel GM to contact me to discuss how this hotel will actually make me feel like a (Gold) guest going forward.
Protea Hotel Fire & Ice! Durban Umhlanga Ridge
4.4/547 Reviews
The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.
Anew Hotel Hluhluwe
4/556 Reviews
Anew Hotel has the best staff, amazing pool, wonderful landscape, and location. They are close to KFC, steers, fishaways- however the hotel itself makes the most delicious food and desserts. Thami , Sbo and Giraad were always helpful and did their best to welcome us and make us comfortable. Our room- 100A ( separate from the main hotel, which was amazing as it had the view of the garden and our own parking and space), did noy have wifi coverage. We had to walk to the hotel itself for network. If you do not have data or an SA Sim card,this can be an issue. We did the following activities which were all in a 20 to 30 min close vicinity of the hotel. 1. Big 5 Safari at Hluhluwe Game Reserve 2. Emdoneni Wildcat cat Sanctuary 3. False Bay 4. Bayete Elephant Interaction This was the best time of our lives as we thoroughly enjoy wildlife and the outdoors. Thank you Anew Hotel. We will be back !!
Onomo Hotel Durban
4.2/547 Reviews
Durban City Center
I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi
Relax Inn
3.5/57 Reviews
First the positives: the location is very beautiful, the rooms are spacious, comfortable and clean, and the staff are friendly. I was able to order dinner at the restaurant which was tasty. The location is also safe. Cons: this BnB serves as a wedding venue (which is exquisite); however, the BnB should not allow private individuals to book a room if there is a wedding going on. I chose this BnB to be close to the airport but didn’t get a wink of sleep as the wedding party carried on into the early hours and the rooms were not soundproof at all. I especially booked this BnB as it advertised that it had an airport shuttle. However, I was disappointed to learn that actually the BnB itself does not do this - they call a shuttle service which charges a ridiculous R600 for a 20 minute ride to the airport!
Anew Hotel Ocean Reef Zinkwazi
4/531 Reviews
The resort is beautiful in terms of the location, room size and view of the ocean and scenic drive from Durban. Access to the beach is super easy and the beach itself is heavenly. The resort is easy to get around and the two swimming pools are great for the kids and adults. However, the resort has many problems that need to be resolved urgently as these problems adversely impact a holiday makers basic need for rest and relaxation. There was power outages at least 5 times a day which is why there is a gas braai on the verandah of every unit. The shower has no pressure and the hot water is intermittent so my son had cold showers which wasn't too bad due to the summer heat. The service at the restaurant is the worst I have experienced and I suppose that's because there is only 5 people to attend to bartending and taking care of restaurant patrons, not to mention the power outages making certain menu items unavailable. The cleaners do not clean the rooms, they dont even use any detergents when cleaning, its superficial wiping and tidying up. All in all, the establishment is pretty because of the natural surroundings however I wont be returning or recommending this establishment.
Cayley Mountain Resort
4.2/531 Reviews
The Drakensberg is truly one of the wonders of the world. The Lodge is well kept and pristine. There was some work being undertaken during our stay and seems they are expanding. During this time, we did not notice any construction noise before 8am and after 5pm. The are enough facilities on the lodge to keep you busy on the site. The Lodge is also well located in the area to explore other sites around the area. The Lodge has parking available - it is allocated per unit. The check in was quick and easy. Take extra few bags of wood with you if you like to light fires. They sell it at the reception. There is parking at your Unit - right outside. We had a self catering unit. The appliances were all new and modern. There was everything we needed. The rooms were all en-suite - well partitioned off - so each family member could retire to their room and get away and relax if they wanted to The cleaning service was fantastic and professional. The towels were great size. The Jacuzzi was an added bonus and great for relaxing after a day of hiking or tourism. Stop off at the Thokozani Tourism Info Centre and ask for advice on planning your trip around the area. They are such lovely people offering great insights and advice about routes. The journey between sites can be quite long. The SPA: Outstanding! There is an onsite spa. The team is fantastic and they have such a wonderful spirit of making you feel relaxed. Book in advance if you doing more than one massage. The service is professional and the massages were great. There is only one steam room so you share with your friends or family.
The Capital Pearls Hotel
4.4/571 Reviews
well! The best hotel in the class, the neighborhood is very safe, fast food, Chinese and Western food are available, the beach is very beautiful, but a bit expensive, but it is worth it, five-star worth experiencing
Umhlanga Cabanas
3.6/517 Reviews
The resort has good facilities although there is no longer access to the nature reserve. The rooms are dated. Bath tubs seem to be from the 1990s. Furthermore, there are several rules and restriction’s about use of facilities, visitors and room allocation which are subject to management’s discretion. Some rules are enforced by smooth talking security guards who can ‘help you avoid a hefty fine’ for a small service fee. I understand the importance of rules in running a large resort however leaving their enforcement to the discretion of *****s is even more dangerous.

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Property Information for Tourists

Total Properties3,928
Number of Reviews13,348
Average Price (Weekdays)PHP 5,507
Average Price (Weekends)PHP 5,622