The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Having visited previously we were very much looking forward to spending 2 nights at The Feversham Arms. We were disappointed to see how tired the venue looked on the outside the sun was shining and we looked forward to spending the afternoon having lunch by the pool and Soaking up the sun.
The service was below par and the food was average despite being quite heavily priced. There wasn’t enough seats to accommodate the guests who all obviously wanted to do the same thing. The pool area had uplifted flags with weeds growing and the pool is in desperate need of repair. Having visited previously and been treated with kind and courteous staff I was disheartened by the attitude of some of the service staff, especially in the spa area and the alfresco dining area.
Got there on Saturday and checked in early. The hotel is located about 5 mins from town. Everything touristy is literally there. Receptionist was very friendly. Lift worked a treat and the staff around the hotel were polite and welcoming. The breakfast was great and the fa t that you choose what time slot you want makes the whole process efficient. We had the room on the 3rd floor and had a hatch in the roof which had a great view of the river and surrounding area. Area is brimming with shops and eateries you won’t have any problem with a range of cuisines. The hotel has a bar and does serve food daily menu - was tempted but unfortunately we went out every night for Dinner. Highly recommending this hotel.
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
Stayed a few times at the Grand Hotel Scarborough, it is situated within a few minutes walk to the town for the shops and eateries also a 5 min walk from the train station.
The seafront, beach, arcades etc is either a tram ride away, a walk down steps or a stroll down through the town.
Our room was a double, but was 2 singles beds pushed together, the mattresses were very hard and uncomfortable, only one pillow each, we could've requested more from reception but normally these are usually found in wardrobe or on shelving in other hotels.
The view was OK overlooking the carpark to the front.
There was a small fridge which was on the floor by the dresser, very odd not on a surface like on drawers. A hairdryer, flat screen tv with no ITV, ironing board, kettle, cups coffee tea, bath towels etc were provided .
The Bathroom was a bit odd with the shower screen attached past the safety grab rail so water splashed onto the floor, the toilet was also slanted towards the bath.
Room was warm enough, a fan was in the wardrobe as no aircon but didnt use it, we had frequent visits from the local seagulls on our windowsill.
This hotel is OK, it's very dated with brown furnishings and the rooms/ skirting boards need a deep clean and refreshing.
Cannot comment on food, entertainment or bar as we didn't partake in these.
Located in the heart of the town of Helmsley, the hotel is a traditional English-style villa hotel. The hotel's environment is simple and welcoming. The small garden of the hotel is very beautiful, it is suitable for sitting in the garden for an afternoon tea. It is just that the hotel does not have a lift. It is more difficult to move the luggage into the room, and the hotel does not have any extra staff to provide such services.
The hotel is in an excellent location. 5 minutes walk to the town centre. Parking is provided with a car park underneath the hotel. A discount is given out by reception if you are staying in the hotel. On check in we were offered an upgraded room which was excellent. Very spacious with everything you need for a comfortable overnight stay. All the facilities in the room worked very well. Toiletries are provided in the bathroom. Tea and coffee making facilities are excellent. We were staying on room only basis so cannot comment on the breakfast. Check in was very good and all the staff were very helpful and polite. I would definitely recommend this hotel and will be happy to use again when visiting Harrogate.
The location is great . The hotel was clean and pleasant. The only fault I had was coming back after the concert( which I think most of the hotel had) the poor bar lady was struggling to serve everyone . Also stock up on your nibbles . As they ran out as well . Be mindful if you’re not very mobile , as the left is retro . And if the residents don’t close the inner door then it is then disabled . That’s not the hotels fault , but it does mean you have to use the stairs . The breakfast was good . The staff were very helpful and friendly .
We have stayed here before and it is clean and comfortable staff are lovely and food is excellent 👌
Very Good
101 reviews
8.3/10
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8.8/10
Very Good
I had a wonderful stay at this hotel! The rooms were spacious, clean, and beautifully designed for comfort. The staff was friendly and attentive, making the experience even better. A perfect place for a relaxing and enjoyable stay. Highly recommended!
Staffs were friendly, and services were good but the hotel is old and needs some repairs. However, the location is wonderful, and the hotel had arranged movies for kids, bingo night and a dance night show to entertain families, so we spent both evenings in the hotel. The movie and dance nights are free to attend, however, you have to pay for bingo. Overall, it was a reasonable place to visit with family. They had a full English breakfast, but I didn't enjoy it because I am Gluten-free.
We were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance. All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us. Breakfast - from a menu with a good selection available and friendly service. Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.
We had a small issue with the twin bed upon arrival, but the front desk staff resolved it quickly and was very kind. Everyone was extremely friendly and helpful throughout our stay. The sea view during breakfast was beautiful and made the morning especially enjoyable.
Beautiful hotel with extremely clean rooms and lovely spa facilities. It was quiet at night and had all the necessary home comforts to make it an enjoyable stay. Thank you!
Hotel was located across the road from the city walls. A 5min walk to the University of York St John. The amenities at the hotel were excellent. It had a small gym located opposite the main reception where guests had 24 hr reception. There was parking available on site at a cost of £25 for 24hr parking. May be cheaper elsewhere but it was very convenient. Staff allowed us to park for extra few hours free of charge. Although we did not pay for breakfast on site it was very well stocked and wildly used by other guests. Room was clean and modern. The A/C was not that affective and did not cool the room down. Which made it a little uncomfortable to sleep at night. It was a hot day and the room was located in a loft conversion. Heat would not normally be an issue.
The hotel is in a perfect position. The first room was a bit tatty and at back of hotel when asked they moved us straight away. The staff are very helpful and really pleasant. Great place for a short break. Was just me and my little dog and he was made very welcome. Would love to return. Photo is the view from our room 😊
CchristanneWe booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.
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