Hotels With Spa in Districts of Republican Subordination, Tajikistan

The hotel lobby is well decorated and the hotel location is OK. But the service is not good, it is just a facade. Especially the service in the room is very poor, the slippers are not packaged, I don't know if they are new. There is still water on the toilet floor, I almost slipped. The interior decoration is simple, the furniture has no texture, and the chairs are loose. The swimming and sauna areas are not managed, and there is basically no service.

The hotel environment is good and the service is also very good. The front desk can speak Chinese, which is very convenient for Chinese people to travel and live.

Facilities: comprehensive Hygiene: clean Environment: Good Service: Good

以五星標準，環境普普通通，在杜尚別明顯有溢價。可能當地國際品牌酒店不多。服務態度很一般，早上航班落地，十點到酒店。前台經理冷冷的公事公辦地説跟我説房間是有的，不過現在入住要額外90美金，聽上去很不舒服。最終寄存行李外出轉轉在回來。出租車到達離開，都沒有人幫忙裝行李。房間兩次停電，保險箱也壞了，雖然都及時派了人來修好，但感覺還是不好

This is a beautiful hotel, but I can't agree with the professionalism. The water was out for over three hours yesterday afternoon, and I thought I didn't know how to use the high-end facilities. I couldn't shower or flush the toilet. I called the front desk three times, but they were hesitant and wouldn't tell me the truth. Proper professional management should notify guests before equipment maintenance, not conceal the situation and leave me waiting.

At first, I used *********** to select another newly opened 5-star hotel. The result was disappointing, so I chose the Serena Hotel again on Ctrip. It was very comfortable to stay in, and the breakfast was very rich and suitable for Chinese appetite.

The hotel is not bad, with a good location in the city center. The internal facilities are a little old but acceptable. The service and surrounding environment are all good. There is a Chinese restaurant downstairs, which is very convenient. There is also a business service center on the second floor of the hotel that provides business services specifically for Chinese people. Overall, it is suitable for people traveling on business!