This hotel is in Gaia area of Porto which is looking across the old town of the main attractions. It is easy to start the day from this location. The breakfast is the best and the rooms are quite spacious and clean. Really recommend.
Hotel with a super-pleasant view.
The houses were located in the main building but only 5 minutes walk.
It is quiet and perfect for those who enjoy silence.
The breakfast was buffet but with a variety of foods to be well saturated.
As for the rest of the services we did not have the opportunity to experience but we are generally very happy with the stay. ☺️
The hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
We had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
Very good location in Vila Nova de Gaia, good breakfast and big rooms. Very good location in Vila Nova de Gaia, good breakfast and big rooms. Very good location in Vila Nova de Gaia, good breakfast and big rooms.
This hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
This was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
Stayed in this place with his wife and daughter 1.5 years in November 2025 for a couple of nights. Location excellent. Room excellent. Breakfast on the menu is very delicious. Coffee excellent. The interior is interesting and does not look like usual hotel rooms. The pipework in the room is original. PS. Indeed, the floors in the room are crying. But it even gives some charm. If I understand correctly from the staff words, the owners do not change the floors as they are, consider an antique.
The food in the hotel's bar is very good. The room is not very big, but the view and overall facilities are okay. It is between 4 and 5 stars. The only problem was that they forgot to clean our room, even though we didn't go out in the afternoon, they still forgot after reminding the hotel that it could be cleaned. Breakfast is relatively excellent. You cannot hail a taxi at the hotel entrance, but you can walk 2 minutes to the alley entrance to hail a taxi.
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110 reviews
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GGuest UserThis was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
JJulian TayThe hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
GGuest UserFirst of all, the interior is really amazing. And the view from the special seats. You can see the whole city of Porto. The rooftop is a must see.
GGuest UserExcellent hotel, it doesn't even feel like we're in the middle of the city!
We loved everything! Great breakfast and restaurant, great pool! Impeccable service! We clearly intend to return!
DDr. Julio BernalThis place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.
PPassporttoPalateThis hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
GGuest UserImpeccable service and the staff is intelligent and beyond professional. I’d say they were my favorite part of the stay. I loved the design and luxurious feel of the hotel, as well. The rooms are on the small side in Portugal but this hotel is of high quality and extremely clean. The sauna, steam room, and are pool are incredibly beautiful. Great location. Wonderful breakfast. The bed was super comfortable and the hotel was always quiet. I will definitely recommend this hotel to friends. I’d love to know who developed the hotel. One thing that I wish I had been told is that there was a rooftop. No one mentioned this at check-in and I just saw it in another post on Google.
TTsui FunWe had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
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