This hotel is in Gaia area of Porto which is looking across the old town of the main attractions. It is easy to start the day from this location. The breakfast is the best and the rooms are quite spacious and clean. Really recommend.
The hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
This place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.
The staff is always friendly and willing to help, top grades to them! The location has plus and minus. Unless your in one of the cabs that has special permission to enter Flores street, you are going to have to haul bags from a fair distance. Once there, it’s close to many cool things by foot. The rooms are a bit dated, but hey, it’s a 500 year old building! Highly recommend visiting the garden!
The food in the hotel's bar is very good. The room is not very big, but the view and overall facilities are okay. It is between 4 and 5 stars. The only problem was that they forgot to clean our room, even though we didn't go out in the afternoon, they still forgot after reminding the hotel that it could be cleaned. Breakfast is relatively excellent. You cannot hail a taxi at the hotel entrance, but you can walk 2 minutes to the alley entrance to hail a taxi.
The moment you step into this hotel, you feel instantly at home. From the attentive doorman's smile as he takes your luggage to the meticulous check-in instructions provided by the front desk staff, every detail exudes professionalism and warmth, leaving you feeling like you've arrived in a warm and safe haven. The hotel's interior is even more striking. The simple yet stylish design of the public areas, with greenery and art pieces strategically placed to create a tranquil and elegant ambiance. The guest rooms are warm and comfortable, with soft lighting and neat decor, and every detail meticulously considered, inviting you to relax and unwind.
The most surprising experience was the hotel's breakfast, a true feast for the senses. The restaurant offers a dazzling array of delicious dishes, including freshly baked crispy bread, fragrant bacon and eggs, colorful fresh fruit, and refreshing juices. The diverse selection caters to every palate, ensuring a revitalizing start to the day.
But what truly captivated me was the ”breathing” bed. The mattress is the perfect level of firmness—not too soft to sink into, not too firm to be uncomfortable. It contours perfectly to the body, providing gentle support for every inch of skin. As night falls, lying on this comfortable bed, the fatigue of the day seems to melt away instantly, and with the soft bedding, I drift off to sweet dreams. Whether traveling for business or leisure, this hotel offers exceptional service, a pleasant environment, a hearty breakfast, and an exceptionally comfortable sleep experience, adding infinite beauty to your journey.
This hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
very good! Regardless of environment, service, but no slippers provided this needs to be improved. The whole hotel can take a few episodes, and the river view room is great. Definitely worth the experience.
This was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
Very Good
68 reviews
8.7/10
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GGuest UserThis was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
JJulian TayThe hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
GGuest UserFirst of all, the interior is really amazing. And the view from the special seats. You can see the whole city of Porto. The rooftop is a must see.
DDr. Julio BernalThis place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.
PPassporttoPalateThis hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
GGuest UserImpeccable service and the staff is intelligent and beyond professional. I’d say they were my favorite part of the stay. I loved the design and luxurious feel of the hotel, as well. The rooms are on the small side in Portugal but this hotel is of high quality and extremely clean. The sauna, steam room, and are pool are incredibly beautiful. Great location. Wonderful breakfast. The bed was super comfortable and the hotel was always quiet. I will definitely recommend this hotel to friends. I’d love to know who developed the hotel. One thing that I wish I had been told is that there was a rooftop. No one mentioned this at check-in and I just saw it in another post on Google.
GGuest UserThe moment you step into this hotel, you feel instantly at home. From the attentive doorman's smile as he takes your luggage to the meticulous check-in instructions provided by the front desk staff, every detail exudes professionalism and warmth, leaving you feeling like you've arrived in a warm and safe haven. The hotel's interior is even more striking. The simple yet stylish design of the public areas, with greenery and art pieces strategically placed to create a tranquil and elegant ambiance. The guest rooms are warm and comfortable, with soft lighting and neat decor, and every detail meticulously considered, inviting you to relax and unwind.
The most surprising experience was the hotel's breakfast, a true feast for the senses. The restaurant offers a dazzling array of delicious dishes, including freshly baked crispy bread, fragrant bacon and eggs, colorful fresh fruit, and refreshing juices. The diverse selection caters to every palate, ensuring a revitalizing start to the day.
But what truly captivated me was the ”breathing” bed. The mattress is the perfect level of firmness—not too soft to sink into, not too firm to be uncomfortable. It contours perfectly to the body, providing gentle support for every inch of skin. As night falls, lying on this comfortable bed, the fatigue of the day seems to melt away instantly, and with the soft bedding, I drift off to sweet dreams. Whether traveling for business or leisure, this hotel offers exceptional service, a pleasant environment, a hearty breakfast, and an exceptionally comfortable sleep experience, adding infinite beauty to your journey.
BBahabasaranThis hotel is in Gaia area of Porto which is looking across the old town of the main attractions. It is easy to start the day from this location. The breakfast is the best and the rooms are quite spacious and clean. Really recommend.
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