Hotels With Spa in Western Province, Sri Lanka

Clean, comfortable with nice view to the Indian Ocean. Very good gym with view to the ocean. Good massage service but very expensive. The breakfast was excellent. Good location in the city center, next to the USA embassy but very dark outside at night. Many restaurants around but the hotel has also excellent restaurants. The roof swimming pool has nice panoramic view but it was crowded.

Overall experience is good. But there is some areas need improving Since my reservation AI went for take my evening snack. As per mentioned went to Pinklobster outlet. Had to wait to find someone in that outlet. And I went to Reception and informed there is no one and they called. Again I went back and stay around 15min and one of the person cam and inform us there is snack in another location. Pool bar service is perfect In the evening there was no lights in out corridor and evening Wifi not worked in our room informed to reception and they help us to resolve the problem. In the restaurant plates are not in good condition. There is lots of scratch marks on the plate. (Black marks)

First of all, the breakfast was very good. There were all kinds of local food that I have never seen before. Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout. The point is what all the staff say to guests should be consistent.

I had a pleasant stay at Cinnamon Bay Beruwala. The positive aspects include excellent service, starting from the warm welcome with a towel and juice at check-in, continuing throughout our stay until check-out. All the staff were friendly, kids activity center is a plus and the surroundings were very spacious and pleasant. The rooms were good, and I would definitely recommend their service, giving it a double thumbs up. On the downside, the reading light was broken, there were no bathroom slippers or robes, and the shampoo, lotion, and conditioner bottles were made of ceramic. If these ceramic bottles break, they could cause injury. I suggest that the hotel switch to safer materials for these items. Overall, I would rate our stay 3.8 out of 5. We really enjoyed our time there. If you're looking for excellent service in Beruwala, don't hesitate to book this hotel.

Exclent service from the staff. Refurbished and newly renovated room but still have pungent smell of painting but staff very helpful when asked for air freshener. Great stay. Central location

We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.

I recently stayed at this hotel and had a wonderful experience. The rooms were clean, tidy, and well-maintained, making it worth every penny. The staff were extremely helpful and went out of their way to ensure a comfortable stay. The breakfast offered a great variety of options, catering to different tastes and dietary preferences. From fresh fruits to hot dishes, everything was delicious and well-prepared. The overall ambiance of the hotel was pleasant, and the amenities were top-notch. I highly recommend this hotel for both business and leisure travelers. It’s a great value for the money, and I would definitely stay here again!

This hotel had a great location right in front of the ocean. We booked half board and the buffet was very plentiful, both for dinner and breakfast. The building was prestigious and had a historical feel to it. The staff was very friendly and helpful. My only disappointment was that the gym was too small for the size of the hotel (only 3 running machines).

All you see on the advertising photo from the hotel, don't believe anything 😂 is the most terrible number in the history of travel. Even in Vietnam in the double was wonderful compared to that. Very tired furniture and dirt. But it's still nothing. Here are the dead larvae larvae is something. And then they are alive themselves. This number saved only the view from the balcony. The staff was very friendly, tried to make concessions, even offered to change the room. But it was a soap. In general I liked only the view from the room and the staff. More absolutely nothing) Change furniture, make some repairs, eat the cockroaches, put above the price and you will be happy.

I had a wonderful experience at Citrus Waskadu. The buffet was outstanding, offering a wide variety of delicious options. The pool added a refreshing touch to the stay, perfect for relaxation. However, the bar area can get quite lively, especially when there's a DJ. If you're looking for a quieter evening, it might be wise to request a room further from the noise. Overall, a fantastic stay with just a small note for those preferring a more tranquil night.