Hotels With Spa in Western Province, Sri Lanka

My overall experience at the hotel was excellent. The price fully matches the quality of the services provided. The staff were very polite, attentive, and professional, creating a truly welcoming atmosphere. The location is very convenient — everything you might need is nearby, including shops, public transport stops, a shopping center, cafés, and restaurants, all within walking distance. The room was clean, well-maintained, and comfortable, with all necessary amenities provided. Overall, my stay was very pleasant, and I would be happy to choose this hotel again in the future.

酒店周圍沒有什麼餐廳商店，房間很大，衞生很好，但是不提供礦泉水衹有大桶裝水在樓道里麪供客人使用。

Located at the most central avenue of Colombo has very nice view to the Indian Ocean, particularly from the rooftop garden and swimming pool, which probably is the largest in Asia. I was in this garden in 2018 and now is like a roof forest. The gym is well equipped and with panoramic view. The hotel is at the top of the mall, the dream of my wife. Every hour there was a shuttle to a tropical beach just outside Colombo. We did also the complementary half day tour to the city that was well organized. Excellent service and comfort.

Weeds growing outside my window as well as black mold. Not five star. After asking where we could get a light breakfast,we finally found a coffee place in the basement after two days.We ordered room service as the only other option was a buffet at $16 per person. Having made Christmas dinner reservations,we didn't want to ordere a buffet breakfast.The buffet Christmas dinner was of good quality food well prepared . The problem was everything was cold and the people at the carving stations didn't know how to carve. At $90 for a couple it was a waste. Give the hotel a generous 3 stars..

Sheer British Colonial history setting from 150 years ago. Immaculately observed, including the lowering of the Sri Lankan flag every day at 6pm, accompanied by a Scottish bagpiper!! Excellent location, close to the city centre but just enough away, right be the sea, in front of the iconic Galle Face Green. The pool is sourced from the sea water all the time. Good size, good facilities. Clean. Sunset views exceptional. Food available in several locations in the hotel, including the popular, much talked about buffet breakfast and bar food. Prices reflect the maintenance of traditional cuisine in a the modern world… But not as expensive as other modern hotels nearby, eg the Kingsbury. Highly recommended. We were here in the run up to Christmas 2025. The decorations will put many Christian countries to shame!.😁 They obliged us with a late check out. Five stars!

Stayed for a night after landing in Colombo. Hasini checked us in and was very friendly and welcoming; we were given all the information we would need during our stay. Large hotel with well kept rooms. Highlight of the stay had to be the breakfast buffet! The quantity and quality of options were amazing. Wish we had stayed another night so we could've enjoyed the buffet once more.

WE DO NOT RECOMMEND THIS HOTEL. Despite a very good start which involved a very helpful early check-in for our group of four travelers (two rooms) and lots of friendly smiles from the hotel reception team, unfortunately our stay took a bit of a negative turn owing to some confusion over two additional bookings we had made to extend our stay following a change in our plans. I really find it hard to understand why this simple process caused confusion to the duty manager. The following day, despite clearly explaining that we had made additional bookings to extend our stay, the desk staff were confused and claimed that one of the room bookings was not confirmed. The duty manager was dismissive to us and actually ignored us, (even though he had perfectly good English to communicate with us), preferring to speak through another member of the reception team who was standing right next to him. After a wait of at least 15 minutes, I told him that we were not prepared to wait any longer and that he could let us know once the issue had been resolved. This was clearly an administrative problem between the hotel and Trip.com which soured our stay. The duty manager was unprofessional and discourteous towards his guests. Our experience left us unwilling to use any of the hotel facilities other than the breakfast buffet. The breakfast buffet was very good and the staff team exceptional in their service and friendliness. We did use the lounge bar on one occasion and again, found the staff to be friendly and helpful - special mention to Jerushan, with whom we enjoyed a great conversation. He is a credit to the staff team. Perhaps given his people skills, he should be made a manager?! Other than the reception area, the hotel is very tired and in desperate need of an upgrade. In our room, a light switch cover fell off, some bulbs were not working and the room was dirty - a build up of dust in the corners and on the wardrobe louvres which quite obviously suggested the rooms were only being given a superficial clean. As said, we do not recommend this hotel and we will not stay here again. We expect far from a Ramada branded establishment.

This was a really nice hotel and stay however although check was at 2pm the room was not ready until after 5:15pm. We arrived around 4 and ended up waiting by the pool for our rooms. Otherwise the pool and rooms and staff were very nice and accomodating. The breakfast buffet and the portions at the Steakhouse were sensational 🥰 The view from the room was also really nice.

Nice hotel, rooms are clean and spacious. Service on the resort is great. Resort has 3 swimming pools and beachfront. However, the beach was not clean, was a lot of garbage on the beach. Maybe due to a season, we couldn’t swim in the ocean. Overall our stay was pleasant. The main restaurant had strong understanding of dietary restrictions and was able to provide us gluten free meals, including gluten free bread.

Visited Colombo during off-peak season so we managed to visit the city with less crowd. Views from any sea-facing room is incredible for its price - slight blocking with 2 towers in front but you can get a better unblocked view if you go for Premium tier rooms. I have to commend reception staff Anjala, who managed upsell me a Premium Seaview Room from a Superior Seaview Room. He took the time to explain the differences between each tier, accommodated to my budget constraints, and brought me to each room (empty ones of course) for a viewing before committing to an upgrade. After hearing that I was there on honeymoon (my husband would only arrive later), he relayed that to the rest of the team who took care of us wonderfully throughout our 4-day stay. Overall, room is clean and roomy, perfect for business calls with fast and reliable in-room wifi. Only downside is their TV doesn't have Netflix or Airplay, only Miracast for Android/Windows users. Tip for travellers: tell your driver this used to be Movenpick hotel - they will know where to drop you off.