Hotels With Spa in North Sumatra, Indonesia

Clean room but tired. Bathroom might benefit from better cleaning. Nice bed and cold air con. Minibar and snack are not refilled so may wish to take photo when you get in to avoid potential issues. Hotel very popular with families and conference, so expect very crowded lifts (hence delay) and noise in the corridor. Hint of smoke which might have permeated from ducting from other floor(s) at one juncture but not problematic.

Rooms are very clean and spacious! Located right opposite Merdeka Square and Medan City Railway Station. Due to it facing the busy road and area, the noise level can get high (but bearable) if there are events held nearby. Sauna, hot & cold pools available (seperated by gender) are clean and come with lockers & shower facilities. Outdoor swimming pool was well maintained too. Staff were generally quite polite too.

Good hotel and breakfast is great but photos are confusing because deluxe room is really poor and photos on app belong to better room. Thats why, later I talked with reception and upgraded my room with some extra payment. I recommend you better room.

The hotel is great! Only setback was when I ordered for room service at 9PM, the meals were delivered in a open cart. All meals were not covered. Dust, smoke, flies, etc could contaminate these meals. Moreover, meals received were lukewarm - soup, rice, etc. I have lodged a verbal complaint with the in room dining staff. She said she will inform the manager.

Great stay! The location was perfect, close to attractions, shopping mall, and transport. The staff were friendly and helpful, making everything easy and comfortable. Would definitely stay again.

We do staycation here for celebrating Our WEDDING ANNIVERSARY.. Check in and check out ontime. Facilities are Good. Breakfast food really great and yummy. The personil are also nice services. Thanks a lot. Just a litte noted for miss welcoming cake. Nope.

Weekend rate is expensive compared with weekdays. Unfortunately there is no swimming pool or gym. Suitable for travellers who wants convenient around the city. For the price - yes i will return to the hotel again. Thumbs up.

Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!

So lovely! I stayed in a king junior suite which was great value for money. My room was spotless, it was such a treat to use the free toiletries, wear the robe and slippers, use the coffee machine and variety of coffees, sleep in the huge comfy bed and watch my Netflix. The restaurant has huge windows perfect for watching the sunset and the variety and quality of food was brilliant. I also loved the pool with fresh towels on the sun beds and waterfall feature. The best thing about it though was the lovely staff who couldn’t be more helpful. Only downside is it’s such a busy location, I didn’t venture out much I preferred the peace of the hotel. It’s not far from the airport though and the receptionist booked my taxi for me. I am definitely staying here next time I visit :)

Wifi was close to non existence. Had difficulty login on throughout the trip. Only for very short moment and kept cutting off. Parking was limited. Though complimentary to the room, if you pay the concierge, u will get so called vip parking near the entrance. If not, depends on luck. Breakfast which everyone praises is nothing to shout about. There are better spreads elsewhere. Santika Premiere is one of the better ones.