Good: Polite staff, clean and spacious rooms
Can be improved: Food at breakfast buffet was cold instead of warm or hot, esp the soups (both savory and sweet). No dim sum and soupy noodles (like Soto mee, bakso mee, etc).
I stayed in the Grand city Hall Medan for 4 nights, Had a bad experience that I ever had. We book 2 apartments. On the 2nd night, 4 people came to my husband apartment and straight to his bedroom, He's shocked wake up suddenly without knowing anything. It's said they open the wrong apartment But How ??
We move forward to the management straight away, and they move us to the suite rooms instead. The management acting fast to solve the problem. But still as a guests for our safety we are still shocked. Imagined 4 people came to your room during nigh time while you are sleep and any thing could happen.
Refurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
Karibia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.
The hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
The location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
Strategically located within the city . The train station is about 10 minutes walk making intercity travel easy.
Grab services is the way to get food n beers. Grab services makes mobility easy.
The hotel breakfast was clean and good. However, after checking in, they led me to the building in the back, but the smell in the area was really strong. So, I am not sensitive to such things, so I was satisfied with the various facilities and used them well.
Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!
Very Good
156 reviews
8.6/10
Price from
NZD 91
per night
Check availability
See All Hotels With Spa in North Sumatra
Recent Reviews for North Sumatra Hotels
See all
9.2/10
Great
GGuest UserI stayed in the Grand city Hall Medan for 4 nights, Had a bad experience that I ever had. We book 2 apartments. On the 2nd night, 4 people came to my husband apartment and straight to his bedroom, He's shocked wake up suddenly without knowing anything. It's said they open the wrong apartment But How ??
We move forward to the management straight away, and they move us to the suite rooms instead. The management acting fast to solve the problem. But still as a guests for our safety we are still shocked. Imagined 4 people came to your room during nigh time while you are sleep and any thing could happen.
MMike_ChanRefurbished old hotel
Advantage - bigger size rooms w super king size bed, nice swimming pool and big lobby
Disadvange - since old hotel, some of the fittings are old
Location is good for food but near crossroad, thus noisy
All the staff are friendly and helpful. Good hotel to consider
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
FF4rhanaKaribia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.
GGuest UserGood: Polite staff, clean and spacious rooms
Can be improved: Food at breakfast buffet was cold instead of warm or hot, esp the soups (both savory and sweet). No dim sum and soupy noodles (like Soto mee, bakso mee, etc).
DDarwin KI had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
JJamelinLogsThe hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
GGuest UserThe hotel was unable to find in Waze and Google Map until we asked someone.
The front desk staff aren't well verse in English and struggling to understand our English and broken bahasa Indonesia.
Booked a room via trip.com and promised King bed but the hotel staff said all economy room comes with queen bed. We found booking information was misleading and felt cheated.
There wasn't a toilet paper in the bathroom and I asked for twice. Promised to deliver but did not.
The pillows of the room are not for normal human being and my partner has to remove more than half of the ” artificial form” of the pillows to reduce height.( I m more than 5 feet and he is more than 6 feet height).... otherwise it is IMPOSSIBLE to sleep with this kind of pillow.
PPrakash SeenivasanStrategically located within the city . The train station is about 10 minutes walk making intercity travel easy.
Grab services is the way to get food n beers. Grab services makes mobility easy.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.