Hotels With Spa in North Sumatra, Indonesia

A great hotel to stay in Medan city center. Walking distance to Masjid Agung and Sun Plaza Mall. The hotel room is spacious and the bed is comfortable. This hotel was a great place to stay, I had a great time. Worth the money.

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Great atmosphere, clean room, great breakfast and hospitality. Our room was upgraded and we had a great 3d 2n stay. Friendly and very helpful staffs. Shout out to Deya and Ade for being so nice and friendly. Highly recommended to stay here for a good and relaxing time. .

The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.

one of the best Indonesian hotel chain that serve the best indonesian culture and cuisines. the room quite nice, the location superb, and the food was great.

Location was strategic as it was just a short walk away from the train station from KNO airport. It also has access to Centrepoint mall which is very convenient for some air cond in need during hot travel weather Best service I've encountered as my wife misplaced her glasses during a spa therapy the night before us checking out. The staff went above and beyond to contact the night shift personnel to enquire and we found the glasses with housekeeping. We can't simply just put our gratefulness into mere words. But thank you so much to all the staff in Karibia.

Overall good and would probably stay again. - managed to do online video meetings as wifi was strong - comfortable and large bed, however bedding was a little stained - only one lift worked which meant slight wait times, but the second elevator was fixed by our departure - good location, hectic but as expected, can get all food delivered - gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in - pool area was nice and not too busy

Initially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.

Good location with courteous and helpful staff.Food spread was good and tasted delicious.Very spacious room.The cleaners also clean the room as I expected.Very clean and neat.The front door man and also receptionist were always smiling and offered help willingly.

The room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.