The service is friendly and helpful, the environment is beautiful if you want to take a morning walk to the back. The price of food in the restaurant is quite cheap and in every room hallway there is hot and cold drinking water so you can drink as much water as you like and be healthy.
We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
So far so good!
The service is okay and the room is prety well for customer.
But the breakfast menu not various. Just make some various menus such as cereal and some fruit juices at minimum.
We stayed 3 nights with breakfast included and we are happy with the stay. Toilet and room are of a good size. Washing and drying can be managed easily with access to balcony. Breakfast is good and better than what we have seen outside of Jakarta. Lobby, entrance, restaurant etc are well presented. Hot refreshments complimentary is of decent quality too.
Small room with 1 large bed and 1 small bed for 3 adults, I could barely opened my suitcases, and the room is too small. The room also smells bad. The cleaning management is poor. That’s why the rent price was so cheap
We love to stay at Gets Hotel near my home, have a good impression with receptionist Ms. Regina which is very helpful.
Specially Mr. Aditya who provide what we need in a room to keep our room clean.
Thank you! Till we meet again for another stay!
Nice hotel for families! With a shopping centre connected to the hotel, it was very convenience.
Great
103 reviews
9.2/10
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GGuest UserWe stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
JJimmy Setiawan qiuqiuThe location is good, the room is very comfortable, the breakfast is plentiful and delicious, the service is also excellent, check in is relatively fast, there is a dispenser near the lift so it's nice to be able to refill drinking water, the swimming pool is really nice, next time I will definitely stay here again
MMH889Small room with 1 large bed and 1 small bed for 3 adults, I could barely opened my suitcases, and the room is too small. The room also smells bad. The cleaning management is poor. That’s why the rent price was so cheap
GGuest UserThe location is very close to the department store, but when I entered the room, I saw women's hair on the pillow. The WiFi signal in my room was very good, but the signal in my friend's room was very poor and there was often no signal . My room shower gel and shampoo are normal, but my friend's room shower gel and shampoo are diluted with water
BBayu WahyoediOkay all, great.. friendly service, clean room, calm atmosphere, breakfast is also ready at 6 am. 👍
Only ordered a queen bed, it turned out to be 2 single beds made into one 😅
Suggestions if possible mineral water is provided in the room and don't forget to provide a hair comb too.
DDannyI recently had a delightful stay at Hotel Tentrem in Semarang, and I can't recommend it highly enough. From the moment we arrived, the staff made us feel welcome, and their attentiveness truly enhanced our experience.
The cleanliness of the rooms and restrooms was impressive, which is always a top priority for me when traveling. The hotel amenities, including the gym, were excellent and provided everything we needed for a comfortable stay.
One of the highlights for me was the delicious breakfast spread. The variety was fantastic, and the quality of the food was outstanding. I also want to give a special shoutout to Ibuk Elfi for her warm hospitality during breakfast. Her cheerful demeanor made our mornings even more enjoyable.
As a coffee lover, I was particularly impressed by the skills of Mas Arafi, the barista. I thoroughly enjoyed the cappuccino, mocaccino, and café latte he prepared; each cup was a treat. His knowledge of coffee truly shines through in every sip.
Overall, my experience at Hotel Tentrem was wonderful, and I look forward to returning each year. Thank you to the whole team for making our stay so special
Friendly Regards,
Danny Hariyanto !
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.
AAnonymous UserI hope this message finds you well.
I would like to express our appreciation for the overall experience during our recent stay at Gumaya. The hospitality, cleanliness, and amenities provided were commendable and made our trip very enjoyable.
However, I regret to inform you that our otherwise pleasant stay was disrupted on our final night. Without prior notice or permission, one of your housekeeping supervisors entered our room abruptly. This unexpected intrusion not only compromised our privacy but also left us feeling uncomfortable and surprised, especially considering the high standard of service we had experienced throughout the rest of our stay.
We understand that housekeeping plays a critical role in maintaining the hotel, but we believe that guests’ privacy and consent should be respected at all times. We kindly ask that this matter be looked into and appropriate measures taken to ensure that such incidents do not occur in the future.
Thank you for your attention to this matter. We hope to return in the future under better circumstances.
GGuest UserOne earlier stay at this hotel, I found several small insects on the floor and thought nothing much of it. But this time after waking up I discovered bites on my body, in several places (arm, leg). It was apparent to me that this was the result of bed bugs. I had heard this from someone else who stayed at this hotel, but was skeptical. Now I am not.
I am dismayed, as I had planned to stay for a week or longer at this hotel in the near future. When I spoke to the desk clerk about the bed bugs I suspected were the. cause of my bug bites he said he would alert ”housekeeping”. I told him I doubted that a change of bedding would suffice. Bed bugs are most often in the mattress, and likely need strong measures to take care of ridding the problem.
Otherwise I find the hotel very nice, with a restaurant that will accommodate my requests to alter menu items to conform to my food preferences (vegetarian). And a room refrigerator that I can use.
Staff is always very accommodating.
I hope the bed bug problem can be fully resolved.
JJosa LamThe hotel is located in a charming location, offering a peaceful environment and luxurious accommodation experience. The rooms are fully equipped, spacious and comfortable, providing guests with a comfortable living environment. The hotel has advanced conference facilities, suitable for hosting various events and meetings. Its tempting dining options and convenient leisure facilities allow guests to relax during their vacation. With its high-quality services and pleasant atmosphere, the Wujier Conference Resort Hotel attracts all kinds of guests and is an ideal choice that makes people linger.
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