Phu Quoc Island Hotels with Airport Shuttle

The Few Positives: 1. Stunning Sea View – The room offered a beautiful view of the ocean.   2. Efficient Airport Shuttle – The shuttle service was punctual and hassle-free.   3. Prime Location – Conveniently within walking distance of the night market.   4. Exceptional Poolside Staff – One staff member went above and beyond, quickly securing my personal belongings when heavy rain suddenly started.   Major Letdowns: 1. Poor Dining Experience – The BBQ buffet was underwhelming, with unappetizing presentation despite the fair price. Not worth it.   2. Disappointing Breakfast – Limited, low-quality options with bland flavors. Service was lacking: no staff guidance for seating, forcing guests to scramble for tables. Empty food trays were left unfilled for extended periods, leaving guests waiting. 3. Cold & Unwelcoming Service – From check-in to room service, the staff lacked warmth — far below the standard expected of a top-tier hotel.   4. Tiny, Uninspiring Pool – The swimming pool was disappointingly small.   5. Hygiene Concerns – The room was uncomfortably humid.

Stayed in Building B, Deluxe Suite Ocean View, 3rd floor. The room was indeed beautiful and comfortable, but starting from 9 or 10 AM, extremely loud music with heavy bass made it impossible to sleep. We had already paid for the airport transfer when booking. Before checking in, we communicated via messages that we would be changing hotels after checkout and not leaving Phu Quoc. (I thought we could take the shuttle to the airport and then head to our next hotel ourselves.) However, they insisted that I provide a flight number to arrange the shuttle. Later, they told me to arrange the timing with the front desk upon check-in. When I checked in, I asked the front desk if we could be dropped off at our next hotel instead of the airport since it was along the way. They said OK, and there was no need to arrange the time in advance—we could confirm it on the checkout day. However, it turned out they were referring to the free VinBus, not the hotel's paid shuttle service that I had already paid for. The front desk staff at check-in completely misled us, and as a result, we were unable to use the hotel shuttle. We noticed that the door lock kept beeping, and our keycard couldn’t open the door. We asked a hotel staff member to report the issue, assuming it would be fixed by the time we returned. However, when we got back at night, the problem was still there. I had to walk to the front desk again, and it seemed like no one had addressed our request, meaning it had been completely ignored. Finally, they helped us enter the room and told us the door lock battery was low and could only be fixed the next day. We ordered room service for a late-night snack, but by early morning, I had diarrhea, and my girlfriend was vomiting. I was left completely drained and unable to continue our itinerary. When we reported this suspected food poisoning incident at checkout, the front desk simply said, ”Okay, we will pass on the message,” and that was it. No apology, no compensation. Only the exterior looks five-star, but everything else fails miserably.

I had an amazing stay at Tropicana Resort in Phu Quoc! The service was top-notch, and the breakfast options were not only delicious but offered a wide variety to suit every taste. My room was clean and spacious, with an amazing view, and the overall atmosphere was quiet and relaxing. The large pool was a great way to unwind, and having access to a private beach was a huge bonus. Free sunbeds and towel services were provided, and it was fantastic to be able to order food and drinks directly at the beach. The only downside was the lack of control over the beach beds. I noticed that some guests were leaving their items on the beds early in the morning or even overnight to reserve them, but would only return many hours later. This was really frustrating, as it prevented other guests from using the sunbeds. It would be great if the resort could implement a system to limit bed reservations to, say, 2-3 hours, allowing guests to enjoy the beach, go for lunch, or get a massage, while ensuring everyone gets a fair chance at the beds. I stayed for 5 days and was only able to use a sunbed once, which was a bit disappointing. Overall, the resort was wonderful, but improving this small issue would make it even better. Still, highly recommend for a relaxing and luxurious stay!

Booked a beach front 3-bedroom villa for two families of 5 adults and 3 kids. We came during rainy season but the weather had been kind to us. It rained every day either in morning, late afternoon or late night, but we managed to squeeze most of the day sightseeing.  Phu Quoc feels like a work in progress in many aspects but Movenpick stands out amongst the chaos.  We are quite happy with the villa, the food in general and also the service.  We will probably wont return to Phu Quoc for another 10 to 15 years (frankly there are so many better tropical islands just in Asia) but if you do visit with families small children or friends, Movenpick is a more than good choice!

This stay was very peaceful in a quiet area. I would recommend staying here & renting a scooter as this is a less touristy area & is further away from places to visit. There is a local market area a short walk away which is really nice to walk around. The rooms & pool is kept very clean. We slept fantastic. We loved our stay here! Thank you very much.

We stayed at Vinsholiday Hotel and found the overall experience could be improved. The check-in process was inefficient — we arrived 3 hours early and were told we had to pay for early check-in. However, even when it reached the official check-in time at 2pm, we still had to wait a while before getting our room. The cleanliness of the pillows and bed sheets was disappointing, with some noticeable stains. The pillow quality was also poor and too thin, so we had to request a replacement. Soundproofing was another major issue — we could clearly hear doors opening and closing, doorbells ringing, and people talking in the hallway. The good part is the location — it’s very close to Grand World, and there is a free shuttle bus to VinWonders, which is very convenient.

We had a very pleasant stay at Vinpearl Resort. The check-in and check-out process was smooth and efficient. Our hotel room was spacious and well-equipped with all the necessary amenities. The pool and beach areas were large and well-maintained. A small but thoughtful gesture was that the resort provided three balls for us to play with in the swimming pool—this was a big hit with the kids! The kids’ playroom offered some engaging activities that kept our little ones entertained. Breakfast had a good variety and tasted great. While we didn’t get their names, we noticed that some staff members were especially attentive and welcoming, which added to the experience. Out of the three hotels we stayed at during our trip, Vinpearl definitely gave us the best staycation vibe, with the pool, beach, and theme park all conveniently nearby. The free shuttle bus service was very helpful, although it’s worth noting that the bus tends to leave exactly on schedule (sometimes even within a minute), so it’s easy to miss it and end up needing to book a Grab instead. Overall, we really enjoyed our stay and would consider coming back again!

Movenpick Waverly Hotel is a perfect pick for anyone looking for a relaxing, beachside escape with a touch of luxury. It’s great for couples, families, or even solo travelers who want to enjoy Phu Quoc in style without feeling too formal. Whether you’re lounging by the pool, indulging in the chocolate hour, or just soaking in the ocean views, it’s a stay worth remembering! The breakfast is also delicious and has a range of choices. There’s also a bus stop in the main gate of the hotel, if you choose not to grab. You will need buggy service for that though.

We stayed at the Venice Hotel for 4 nights from 8 to 12 Jan 2025. The hotel is very centrally located and very close to many activities and food. The hotel offers free buggy service to anywhere within Sunset Town and even a free 30 mins Sunset Town tour, cable car ride to Hon Thom island and Aquatopia Water Park! As we had an ocean view room, we were able to watch extreme sea sports and Symphony of the Sea performances as well as fireworks from our balcony every night! It was so awesome!! The staff at Venice Hotel were very polite and helpful. We want to thank Hannah and Scarlett especially for going out of their way to help us with many of our queries and requests. We were also surprised to see the general manager, Ms Marissa, sitting at the reception area, quietly doing her work and observing and rendering help when the need arose. We would highly recommend the Venice Hotel. But for those who are early sleepers and prefer quieter lodging, this place may not be for you as there are two pubs just across the hotel and you can hear the music till the wee morning of 2am-3am. We worked around this issue by wearing ear plugs!

Salinda Resort was hands down the best accommodation we had in Phu Quoc. The attention to detail, the calm tropical elegance, and the genuine warmth of the staff made our stay unforgettable. But what truly stood out? The breakfast, absolutely top-notch! From fresh tropical fruit to artisanal pastries and everything in between, it was the kind of breakfast that makes you set an alarm just to not miss it. Now, as for Pakka Indian Restaurant. Yes, that one. The Global Winner in Indian Cuisine 2022 by the World Luxury Restaurant Awards and crowned Best Indian Cuisine in Vietnam by Haute Grandeur. With all those accolades, we were definitely curious. But after a quick glance at the menu, we realized that the only thing spicier than the curries... was the pricing. We understand culinary excellence comes at a price, but when a humble Palak Paneer starts approaching “fine-dining tasting menu” territory, it starts to feel less like dinner and more like an investment. Michelin might approve, but our travel-weary wallets politely declined. That said, everything else at Salinda was flawless. It's a peaceful, polished gem where luxury meets authenticity, and the kind of place we’d return to in a heartbeat. Next time, we might just budget a little extra... for both the spa and the Paneer.