Hotels With spa in North Rhine-Westphalia, Germany

The hotel was clean and tidy, a classic German budget hotel. The front desk service was excellent, and the breakfast was good. Parking was free, and having a supermarket right next to the hotel was very convenient. Definitely a worthwhile choice when visiting Cologne!

Excellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.

My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.  Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.  Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.  I would have loved to stay here on future visits but it’s a NO!!  The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.

Stayed as a couple at Club King Double room for 5 nights during the Amphi Festival. Pros: - Unbeatable location, walking distance to everything while not within the Old Town which is way too touristy. Five-minute walk from the train that takes you straight to the airport. - Room 99% soundproof, very private and peaceful (stayed at the Club floor, 6/6). - Amazing bed. - Full-size working desk in the room. - Daytime service very professional, helpful, and friendly. - The Club Floor lounge has it's own very good breakfast buffet (included with the Club rooms at no extra cost - apart from the higher cost of the Club room itself - so you might skip paying extra for the regular breakfast at the restaurant). Also daytime tea with cake and an evening snack are served as well. The snack could become your legitimate dinner if you need it, as there are hot options and appetizers. Amazing view of the cathedral from the Lounge. - The food was amazing. Cons: - The night shift staff is not at the same level as the day shift, so try to resolve your matters during the day. - Some visible wear and tear in the room (not important to me, but might bother some who expect everything to be 100% at this price point). Overall: - Highly recommend, would stay again.

location is A+. 2 minuite walk to the Heinrich underground station which takes you straight to the Messe. Hotel is nice. strange layout but its a medieval building so its part of the charm. Front desk leaves much to desire for a 5 star hotel. the room is ok. was given room 131. mattress was collapsed and definitely not commercial 5 star hotel standard.felt more of a foam cushion than a mattress with just 10 cm height of cushioning. i am 1.87 mtrs height and 110kgs. the mattress went concave when i lied down and my upper back muscles namely rhomboids and lats felt it badly in the morning. Advised the front desk who replied nothing can be done because all mattresses are like that. i don't insist or complain further if i am refused or rejected the first time i ask. on my checkout i advised front desk whose manager was present and i advised i was very happy with location but not with bed. i had no reply from her and she moved away stating in awe that no one had such an issue. on a positive note the breakfast operators who were very attentive and courteous at all times. for 950 euros for 3 nights i think they are very lacking in not being able to provide the basic hotel service of a good nights rest.

I could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 

Beautiful environment and rich breakfast.

Newish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend

very nice hotel. highlight for me was the breakfast. really amazing and tasty. The room we had was fine but nothing special. For a more special room, I'm sure you'll need to book a more expensive room.