Hotels With Spa in Sichuan, China

Our stay was good, but it was the exceptional service from one staff member that truly made our visit outstanding. We encountered a significant problem with a pre-booked DiDi driver to the airport. Despite having confirmed the trip, the driver demanded an extra 40¥ in cash for our luggage at the last minute. Being without that much cash and with no ATM nearby, we were in a very stressful situation. This is where a young man from the hotel's guest services team stepped in. He not only helped us cancel the problematic DiDi booking but also immediately secured a reliable taxi for us, ensuring we wouldn't miss our flight. He handled the entire stressful situation with remarkable professionalism, kindness, and efficiency. His English was excellent, which was a huge help, and his friendly demeanor completely put us at ease.

We had a great stay at crown plaza in Chengdu. Breakfast selection is great . Gym has everything for a good workout. Front desk staff atina is a very nice and friendly hard worker, she helped us with everything even a slight late checkout.

A Truly Exceptional 9-Day Stay at The Ritz-Carlton, Chengdu We recently spent 9 days and 8 nights at The Ritz-Carlton Chengdu, and it was an absolutely wonderful experience from start to finish. The service at the Club Lounge was outstanding—warm, personalized, and consistently attentive. Jacey, Jasmine, Cathy, Ricky, and Ann truly made our stay memorable. They not only greeted us by name but also remembered our usual preferences, making each visit to the lounge feel special and welcoming. Their attention to detail and genuine hospitality stood out every single day. We also want to highlight the efficiency of the room service reception and room service team, who were consistently swift and responsive in attending to our requests. Whether it was a simple need or a last-minute call, the service was prompt and courteous every time. A big thank you as well to the concierge team for handling our transport needs so smoothly. Special thanks to Evan, who went above and beyond to help us secure entrance tickets to the Panda Research Base when we had trouble booking it ourselves. There were many other team members who contributed to making our stay comfortable—even though we didn’t manage to get everyone’s names, we sincerely appreciate their dedication. Thank you to the entire team at The Ritz-Carlton Chengdu for making our visit so enjoyable and seamless. We truly look forward to returning again in the future.

Perfect experience at The Temple House again. After 8 years, we have finally returned back to the hotel, from the Bell service, to check in hotel staffs, to the house keeping, the breakfast service and customer service, there is literally NOTHING I would like to change. Perfection is the only word that suits this hotel~ located at the heart of the most happening place!!! Cassidy n Dennis were amazingly helpful to our stay, the smiles on their faces, the caring words from their mouth, the thoughtful reminders…nothing beats a great staff at the hotel that completes the wonderful journey!!! Definitely coming back again n again~

My first impression when I arrived at the W hotel was that there was someone to help me open the car door and carry my luggage. I was particularly impressed by the manager of the hotel standing at the door to welcome me when I entered. In addition, everyone from the receptionist, restaurant to cleaning staff... greeted me very politely. Whether it was room service or dining in the restaurant, there was someone to serve me. I really enjoyed this feeling of being honored.

The hotel is in a great location, with great hygiene and new decoration. There are a lot of places to eat, drink and shop downstairs. Before check-in, we will call to ask if there are any special needs. We booked a room with a sofa bed. Since we checked in late, the sofa bed was already made. We also prepared fruits thoughtfully, which was very heartwarming. There was a small problem during the stay, and the brother and sister at the front desk followed up and handled it in time. They were very responsible and touched. I stayed for another night immediately. I will continue to choose this hotel when I come to Chengdu next time. 👍👍👍

Here are a few highlights: **Spaciousness:** The room was incredibly spacious, featuring two equally roomy bathrooms. The decor was stylish and elegant, and even the luggage area was very generous. **Peace and Privacy:** The room offered excellent soundproofing, ensuring peace, quiet, and great privacy. **Exceptional Dining:** The mini-bar was well-stocked, including a good selection of tonic water, ginger ale, and milk. Breakfast was exceptionally diverse. Beyond the standard noodle options, they offered healthy choices like buckwheat noodles, Bobo Chicken, and Sichuan chicken offal noodles, catering to those who prefer whole-grain diets. The peanut and red date soup was a unique touch. The pickled vegetable selection was extensive, featuring two types of fermented tofu. Plus, there was a self-service fruit juice bar, a DIY waffle station, and a build-your-own sandwich bar. These comprehensive offerings truly set this hotel apart from many 'quasi-five-star' establishments. **Focus on Wellness:** A key highlight was the in-room exercise equipment accompanied by demo videos, which was incredibly thoughtful and considerate. It's clear that this hotel is designed with a strong focus on promoting a healthy lifestyle. **Areas for Improvement:** One minor drawback: there wasn't a hook near the washbasin area outside the bathroom. I personally felt this would be very useful for hanging a temporarily used towel or bathrobe. Also, no carry bags were available when checking out.

The hotel offered a fantastic stay experience. Its location is quite convenient, with a delicious hot pot restaurant right at the doorstep. The LOFT room design was impressive; the two large beds spread across the upper and lower levels were incredibly spacious and comfortable. The generous space was perfect for both working and dining. You could tell there was a lot of thought put into the details, and the cleanliness and comfort left my entire family very satisfied. The breakfast selection was excellent, offering healthy and fresh fruits and vegetables. There's also a rooftop garden next to the restaurant, a lovely spot for reading or enjoying tea. I would absolutely choose to stay here again on my next visit.

I often choose this hotel! From facilities to services, it is quite in place, creating a warm and comfortable environment. The rooms are clean, the bedding is comfortable, and the food is also satisfactory. Xiao Jin's service is very good and can effectively handle any problems. Overall, the experience of staying in this hotel is very good👍

I highly recommend this treasure hotel! The location is excellent, with direct access to the subway, and it is very convenient to eat, drink and have fun around. The room is smart and comfortable, the bedding is clean and soft, and the toiletries are high-end. The gym and swimming pool are well-equipped, and the breakfast is rich and delicious. The service is even better. From check-in to check-out, the staff is warm and considerate, and the response is super fast. The experience is full, it is definitely the first choice for travel!