Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.
The hotel is located in the city center, with convenient transportation and ample parking spaces. It is not far from the Hebei Museum and many delicious restaurants. The room is large, the high floor has a wide view, the accommodation is comfortable, and the facilities such as the gym, swimming pool, and restaurant are complete. The free fruit and children's toiletries kit are very thoughtful. However, the hotel's furniture and facilities are a bit old, and perhaps due to the excessive work pressure, the front desk staff rarely smile.
Hotel near university city area/Gold dream bay,Qinhuangdao
FFelix MakOgando2024.10.03
We very much enjoyed our stay . Staff were very welcoming, kind and helpful. Very convenient location, a stone throw away from the beach. A mall is about 10 minutes away in a taxi.
The only aspect we feel needs to improve is the breakfast. The menu was always the same which made a longer stay experience a bit boring, not always looking forward to dining. Perhaps changing a few items in the menu every morning will make that exceptional experience. Otherwise, an amazing hotel-keep it up!
I had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay.
The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help.
A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression.
I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality.
Hotel near Baoding East Station/Baoding University,Baoding25.8% of visitors choose this area
CCharlieLwu2023.03.03
It’s the first time I came to Zhuozheng International Hotel. The hotel called in the morning and confirmed the pick-up time with the hotel. This is really convenient. Normally, if you take a taxi by yourself, you can’t find the driver and get lost easily, but the hotel driver Wang The master is waiting from the exit, which is really convenient and skilled in driving. Other service staff in the hotel are also very professional, it is a very good five-star hotel
Hotel near University Town/Chengde Wanda Plaza,Chengde6% of visitors choose this area
TTomFraenk2025.02.23
Nice stay for 1 night in Chengde. Great service, free parking lots, friendly and helpful staff. Room, very clean, bright with a grand view to the river. Bathroom divided in tube/shower, toilet room and make-up space. Breakfast with a great choice of Chinese food. Just a few things related with international breakfast. The hotel is located not directly to many shops and restaurants. We took a taxi to the recommended restaurants and scenic places.
Hotel near Wanda Area,Tangshan5.7% of visitors choose this area
MMylen U2025.03.09
Our stay at InterContinental Tangshan was a perfect blend of luxury and comfort. From the moment we entered the hotel, every experience—from check-in at the front desk to settling into our room and dining at the restaurant—was seamless. The warm and welcoming staff made us feel at home, with special thanks to Miss Xia Jialu for her exceptional service. Her genuine hospitality and willingness to assist with all my inquiries truly enhanced our stay. Thank you, Miss Xia Jialu, for making our visit so enjoyable!
During the May Day holiday, my family went to Xiong'an for a trip. We arrived smoothly in 2 hours from Beijing. The check-in time was a bit long due to the full occupancy rate during the holiday, but the staff were fully cooperative and finally lived in the Little Prince theme suite that the children liked.
Facilities: The room is spacious and bright, fully equipped with a small tent, electronic piano, dolls, and drawing boards. Even if you don't leave the hotel, the children can play for half a day. It is strongly recommended to bring children to stay in a parent-child theme room.
Hygiene: Equipped with a full set of Little Prince toiletries and towels, the sheets and quilts are clean and tidy. Staying for two nights, the room cleaning on the second day was also very timely and in place, and the room was cleaned and tidy.
Environment: The hotel is very convenient to the Eye of Xiong'an, the Convention and Exhibition Center, and Yuerong Park. The room has light and dark adjustment, which is very friendly for babies to take a nap.
Service: Very satisfied! A few days before check-in, the hotel staff contacted in advance and informed us of very detailed travel strategies and precautions. Any problems during the stay were solved in time. When I met the hotel staff, they were all smiling, making the guests feel at home!
Of course, there are also shortcomings. There are many guests in the hotel during the holidays, and the waiting time for check-in is a bit long, which is a bit difficult for babies who want to take a nap. However, because the suite comes with afternoon tea for two, we waited in the lobby bar to ease some of the pressure. The windows in the room need to be told to open by the staff. There is a bit of smell in the room, but opening the window for ventilation and adding an air purifier alleviates it a little. There is a queue during the peak period of the breakfast buffet. Another thing is that for electric car owners, there is no charging pile equipment in the hotel basement, which is not very convenient.
Overall, it was a very satisfactory stay experience, and I would recommend friends who come to Xiong'an to choose Sofitel Hotel.
Outstanding
3784 reviews
9.5/10
Price from
€78
per night
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9.6/10
Excellent
GGuest UserThe stay experience was very good!!! The housekeeper of Anaya Lanye Hotel 1V1 did the service to the extreme. I would like to thank the housekeeper Miss Yuxuan! The whole hotel is in Japanese style, and the lobby and room decoration are very Japanese, fresh and elegant.
Two tickets to the main temple of Jianshan will be given upon check-in, free public soup for two people, breakfast is one of three choices (Japanese set meal of Xiaoye, Chinese breakfast of the first canteen and wild vegetable steamed dumplings and grains of Shangu Shiwei), coupons for spa discount of 100 per person, and two coffee coupons. Then because of my husband's birthday, an extra bottle of sake was given. When I left, I also gave hawthorn fruit and hand cream as souvenirs.
The facilities in the room are also very complete, and the hot spring clothes provided are very comfortable to wear. I wear them as pajamas! Although there is no TV, you can borrow a projector. A lot of drinks and snacks are provided for free, which can be refilled unlimitedly, and an extra one was given when I left. The room also provides a full set of tools for homemade desserts (water Shingen cakes and matcha), so that you can experience the fun of hands-on.
The hotel campus is not large, but it arranges a lot of rich activities, such as hiking, various handicraft classes, night lantern tours and stargazing, etc. There is also a shuttle bus to take you to the second phase at any time. The weekend stay is not boring. I will go there again during the summer vacation!
HHatschi_83In principle ok to stay, but after seeing the wc at the lobby, quite dirty, specially after closing the door…
The breakfast seems to be good, but I am not eating, just having morning coffee and the coffee was just ok. And long waiting at the coffee machine, because there is just one. Unfortunately I had a noisy neighbour and didn’t sleep well due to that, but the bed was comfortable
GGuest UserThe room is European and American style, very warm, with a refrigerator, washing machine, and dryer, which is very convenient for ski enthusiasts. It's great. The hotel front desk Xiao Wang is warm and friendly, and our problems are handled in a timely manner. Thank her very much. The hot spring on the 4th floor of the hotel is also good and worth staying.
Hotel near Thaiwoo Ski Resort/Wanlong Ski Resort, Zhangjiakou
Price per night from:€66
8.0/10
GGuest UserThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
RRichterA true 5 Star experience. The room is top notch with a large window overlooking the sea. Service is outstanding in all categories. Breakfast is full and rich. The hotel dinner buffet is so extraordinary that I say you must try it at least once! We were amazed at the variety of dishes and the quality. Hotel location is perfect. Just a few minutes walk and you can have your feet in the sand or water. The Qinhuang Alley Food Street is also within walking distance or very short cab ride. This food street is very lively and fun to visit especially in the evening. Two other recommendations for things to do are Lao Long Tou (Old Dragon Head) which you can get to by cab. And if you are a fan of the Olympics you really should visit Olympic Avenue Park. Amazing relief sculpture wall over 300 meters long portraying Olympic history. Must be seen to be believed. Thank you to all the friendly and professional staff and chefs at Grand Hotel Qinhuang for making our 4 night stay so enjoyable. Qinhuangdao is a wonderful city with so many different things to do and experience we hope we can return again.
Hotel near university city area/Gold dream bay, Qinhuangdao
Price per night from:€52
9.4/10
Outstanding
FFelix MakOgandoWe very much enjoyed our stay . Staff were very welcoming, kind and helpful. Very convenient location, a stone throw away from the beach. A mall is about 10 minutes away in a taxi.
The only aspect we feel needs to improve is the breakfast. The menu was always the same which made a longer stay experience a bit boring, not always looking forward to dining. Perhaps changing a few items in the menu every morning will make that exceptional experience. Otherwise, an amazing hotel-keep it up!
Hotel near university city area/Gold dream bay, Qinhuangdao
Price per night from:€86
9.3/10
Very Good
AAmerican lodging AdjusterService, staff and price…. Everything is perfect ! I’ve stayed at this wonderful hotel for four days and been deeply impressed by the hospitality and quality of the service the hotel has offered . Squeaky clean from inside out and housekeepers super helpful and accommodating! I will definitely come back in the future and recommend it to my friends coming to Shijiazhuang, China.
If I have to say anything needing improvement , I’d like to suggest that the hotel management be a little tougher on the guests half naked in the restaurant for the breakfast buffet. I understand they might just come out it the cozy and hot Sauna. However , public decency also needs to be observed and displayed .
By the way, I made a video clip on the half-naked male guest in the restaurant and the hotel employee standing on his side with a shirt in hands trying to convince the man to put it on . After posting it onto TikTok , it has more than 5000 views in two hours worldwide !
GGuest UserDuring the May Day holiday, my family went to Xiong'an for a trip. We arrived smoothly in 2 hours from Beijing. The check-in time was a bit long due to the full occupancy rate during the holiday, but the staff were fully cooperative and finally lived in the Little Prince theme suite that the children liked.
Facilities: The room is spacious and bright, fully equipped with a small tent, electronic piano, dolls, and drawing boards. Even if you don't leave the hotel, the children can play for half a day. It is strongly recommended to bring children to stay in a parent-child theme room.
Hygiene: Equipped with a full set of Little Prince toiletries and towels, the sheets and quilts are clean and tidy. Staying for two nights, the room cleaning on the second day was also very timely and in place, and the room was cleaned and tidy.
Environment: The hotel is very convenient to the Eye of Xiong'an, the Convention and Exhibition Center, and Yuerong Park. The room has light and dark adjustment, which is very friendly for babies to take a nap.
Service: Very satisfied! A few days before check-in, the hotel staff contacted in advance and informed us of very detailed travel strategies and precautions. Any problems during the stay were solved in time. When I met the hotel staff, they were all smiling, making the guests feel at home!
Of course, there are also shortcomings. There are many guests in the hotel during the holidays, and the waiting time for check-in is a bit long, which is a bit difficult for babies who want to take a nap. However, because the suite comes with afternoon tea for two, we waited in the lobby bar to ease some of the pressure. The windows in the room need to be told to open by the staff. There is a bit of smell in the room, but opening the window for ventilation and adding an air purifier alleviates it a little. There is a queue during the peak period of the breakfast buffet. Another thing is that for electric car owners, there is no charging pile equipment in the hotel basement, which is not very convenient.
Overall, it was a very satisfactory stay experience, and I would recommend friends who come to Xiong'an to choose Sofitel Hotel.
LLouis IdehenI had the pleasure of staying at the Intercontinental Hotel in the beautiful city of Shijiazhuang for three nights, and I must say, it was an exceptional experience. From the moment I arrived, I was impressed by the warm welcome and the outstanding service throughout my stay.
The hotel itself is stunning, modern, clean, and well-maintained, offering both comfort and luxury. But what truly made my stay memorable was the hospitality of the staff. Everyone I encountered was kind, courteous, and eager to help.
A special thanks to Vivian, the staff member who attended to me during my stay. She was incredibly professional, friendly, and went above and beyond to ensure I had everything I needed. Her attentiveness truly stood out and made a lasting impression.
I highly recommend Intercontinental Hotel Shijiazhuang to anyone visiting the city. It’s a perfect blend of elegance and genuine hospitality.
NNicDOverall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.
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