Positive points:
- The room is modern and comfortable.
- A lot of pools and relaxation facilties.
- Not far from Pammukale and Hieropolis.
Negative points:
- No real restaurant or bar. It is mostly for all inclusive buffet style.
- Check-in and checkout. The lady at the front was pretty rude. Tried to charge for extras we have never consumed (without insisting as she knew she was wrong). No goodbye. The manager was nice.
- Pool service non-existent. You need to go to the bar to order as the waitresses were busy playing with the music.
Facilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse.
Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
Although it is not comparable to a high-class hotel in a big city such as Istanbul, it should be considered a good place in Denizli. The location is slightly biased, but it is very suitable for self-driving friends. It takes 20 minutes to drive to Pamukkale. The ancient city of Desia. Compared to those homes and hotels in Pamukkale, the conditions are much better. And the breakfast is very good, generally recommended.
This is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
To the Pamukale resort, 7 minutes by taxi.
A bazaar with cafes and shops is a 15-minute walk.
The hotel offered us upgrade rooms at no extra charge👍 thank you!
The rooms are not new, but the main thing is that the hotel is located on the edge of the village, and you have magnificent views of the valley with its sunsets. The hotel is all green and birds are constantly singing.
We stayed for 2 nights, there is nothing else to do there, unless of course you are a fan of relaxing by the pool in the mountains.
The hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
Very Good
291 reviews
8.8/10
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9.0/10
Great
IilpAspawa hotel isna family owned hotel, with the head of the family being so nice and kind. When i arrived, i toured pamukkale and he volunteered to bring me at the southern gate, for free! He told stories about amazing visitors he had, places to eat and visit and what to do in pamukkale. Definitely, i will recommend and stay here again!
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
HHanan AmanGreat price for a wonderful stay. The room comes with balcony, the staff helped to bring our luggages upstairs, the room is clean and comfortable. Just to set some expectation, they didnt provide mineral bottle at the room so perhaps you may want to ask for water upfront in case you need it or in case you don't have any.
Breakfast was great (as per pic). They served big breakfast by room. We enjoyed hot air balloon view during our breakfast. The hotel is very near to Hierapolis and Travertine too. Thank you Bellamaritimo Hotel!
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
GGuest UserThis is the most cost-effective hotel for traveling in Turkey these days. The hotel includes breakfast and dinner, and the meals are very rich, especially the Turkish kebab and flying pancakes. The hotel also has a real hot spring for free, which is great. The hotel is only a 15-minute drive from the Pamukkale scenic area. If you get up early in the morning, you can see the nearby hot air balloons from the window sill.
AAnonymous UserThe hotel was good with variety of food for breakfast. Very close to Pamukkale so it was a great location. Closed many restaurants.
For the service, I personally think that the staffs were not so helpful compared to many hotels that we visited in the same trip. The price was also higher than other places. At least they could have ask if they could help with the luggage and led us to the room but they didn’t. Overall was just okay for me.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
AAnonymous UserPositive points:
- The room is modern and comfortable.
- A lot of pools and relaxation facilties.
- Not far from Pammukale and Hieropolis.
Negative points:
- No real restaurant or bar. It is mostly for all inclusive buffet style.
- Check-in and checkout. The lady at the front was pretty rude. Tried to charge for extras we have never consumed (without insisting as she knew she was wrong). No goodbye. The manager was nice.
- Pool service non-existent. You need to go to the bar to order as the waitresses were busy playing with the music.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
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