Hotels With Pools in Bengkulu Province, Indonesia

I recently stayed at Mercure Bengkulu, and unfortunately, my experience was quite disappointing due to several service and facility shortcomings. Upon entering the room, there were no towels provided. When I requested them from the housekeeping team, I was initially told that towels were not available. After I mentioned that I needed to take a shower, I was given only one towel. The second towel was delivered much later in the afternoon, which was quite inconvenient. Additionally, the TV remote was not functioning, and I had to wait quite a long time for the staff to come and check it. Basic items like this should be ensured to be in proper working condition before guests check in. There was also no laundry bag available in the room, and I had to request it separately. This should be part of the standard room amenities. In terms of service, I found it lacking as well. The security staff was not friendly, and the staff handling the waffle station during breakfast also appeared unwelcoming . I hope the hotel can improve its service quality and ensure all room facilities are properly prepared before guests arrive, so future stays can be more comfortable and enjoyable.

The staff has been very helpful when we wanted to change the room they assigned to us. The first room is adjacent to a large container with water, which made the walls of the room damp and covered with fungi. The alternative room was comfortable for a night. We came with a driver, who found the hotel somewhat expensive for him to stay, but the hotel also has a guesthouse with a similar name and just next door.

Hotel Santika Bengkulu is very comfortable with clean rooms and friendly service. The location is strategic, the breakfast is delicious, and the facilities are well-maintained. It's suitable for both business trips and family holidays. Highly recommended! 🌟

Stayed 3 nights from 11 to 14 April 2024, took 4 rooms, the service was very satisfying, the staff were friendly, the facilities were complete, the AC was good, the water was smooth, the food and drinks changed every day and the menu was varied. There is a swimming pool, very suitable for bringing children and grandchildren. If you go to Bengkulu, you will stay at the Sinar Sport Hotel again.

The room is clean, nice, delicious. Wifi is cool and cool. In accordance with the request, it is recommended for those who want to stay cation with your partner in here. So overall it is good. The location is very strategic, it is close to the beach if you go to sunset

the facilities are quite complete, the gym is quite complete and comfortable although a bit narrow. but for this price, the hope is that there is a small refrigerator in the room.