Hotels With Pools in Greater London, United Kingdom

The hotel was in a great location, a quick walk from Kensington High Street tube, and a pleasant 20mins walk to Notting Hill. The hotel itself in entering was very pleasant, looked inviting (with a Starbucks to one side but still within the same atmosphere and decoration) The staff were all friendly, concierge being the most willing and happy to help. The room was a bit disappointing. Appeared very grey and dark on entrance, but everything was clean had what you needed. TV was opposite a small settee, but far more comfortable to sit in the bed so the tv was across to the right, feel the room was too small to have a settee/sitting area as it was immediately next to the door. Didn’t feel inviting. But after the initial disappointment it didn’t need to be much more for our needs. We then used the pool area. Again a bit like the rooms this is a tired looking area, the pool sides stained and peeling bits here and there. The hot tub and steam room were both closed, but swam a few lengths and then used the sauna which was within the changing room area. Sauna was good hot enough too! We were going to have room service as a bit of a novelty, but thought the bar area looked nicer to sit for an hour or so so had a meal there. This was the biggest disappointment and extremely over priced. I was possibly unlucky and ordered the wrong thing, but would not eat here again. I ordered ‘Crushed avocado on a toasted bruschetta with slow roasted tomatoes’ and a side of chunky chips. This can as a dollop of cheap guacamole on a slice of french basic baguette with half a cherry tom on top, 3 of these! I personally can’t eat guacamole on its own so had to scrape most of it off to then eat the bread (and only did because I was by then hungry) Besides that I would stay again but would rather not have paid the price we did.

Satisfied No time to use the gym (underground)

Had a lovely welcome upon arrival and our room was ready early which was a real bonus. The reception staff were lovely, so helpful and friendly. We decided to use the spa facilities but unfortunaely the swimming pool was closed . We used the sauna and steam room and decided to come back the following morning to use the pool. Unfortunately, the pool was closed again which was really disappointing. Nevertheless, the bedroom was lovely and quiet at night, the breakfast staff were helpful and accomodating and the breakfast options were first class. Overall, a really enjoyable stay and would go back again as it was so convenient for the Battersea area which is so much nicer and pleasant than London

Wasn’t too bad for the price I paid especially since I booked it on the day. Amenities were all there. The room was really small but nothing I didn’t expect. The bathroom was really tight but can’t complain. Had a view of London from my room which was nice. No air con so when I walked in it was really hot but leaving the window open the entire time helped massively. The window was broken though so I had to place a spoon to keep it open the entire time but worked out quite well for me.

I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs.

The hotel was conveniently located to meet my partner as she had driven and I had flown into Heathrow. I had searched for a hotel with parking, Sauna and breakfast! Great I thought when Radisson was in the list of hotels with my criteria, disappointingly I was met with an additional £20 charge for parking my vehicle however my partner who had been at a conference in a nearby hotel had parking included for 24 hours.

It was my sister’s birthday and the service was beautiful, the staff were very attentive and welcoming especially Sahil. We got a complimentary breakfast and a cake for my sister. The hotel room was nice and clean, the pool and jacuzzi was very well maintained and very relaxing. My sister and l enjoyed our stay and we will surely be back. Shoutout to Sahil and team for making it a memorable experience.

Excellent location steps from Gloucester Station and other amenities, The Other House was beautifully appointed and very comfortable for our short stay in London. I loved the decor, the comfortable bedding, underfloor heating in the bathroom and more. A full breakfast was also included and a great start to our full days walking! Will definitely stay again!

The front desk staff were very welcoming and friendly to Asians, and good conversationalists. The hotel is very close to both the train and metro stations. There's a bus stop right outside that goes directly to lively areas like Soho. It's also quite close to Notting Hill. The room was clean and comfortable, and the surrounding residential area was very quiet.

Great stay as expected Heathrow airport, we’ve been here before and chose to stay again travelling with family before the flight. The beds are comfortable, staff were nice. It’s just that the swimming pool was not heated enough (quite cold), steam room lack steam and jacuzzi wasn’t working at the time of our stay. Executive lounge was a good thing to have, really enjoyed the refreshments and evening canapés. Cheers