Slightly rustic by North American standards, but clean and comfortable. Elevators were very small and very slow based on the capacity of the hotel. A bit isolated from shopping and other amenities. You definitely need a car or arrange your transportation if staying there. Nice beach nearby within walking distance. Good breakfast and facilities like pool, spa and massage. Staff were polite, but when we complained about a noisy heater fan in our room, their solution was to simply turn if off instead of fixing it. Not a bad experience overall. It is a very quiet and relaxing area.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
GGuest User2026.04.11
The hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient.
The young front desk staff were all very warm and welcoming; anything we needed was brought up right away.
Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.
The hotel was clean and the service was nice.
However, I leave two recommendations that could improve the experience considerably: the application of blackout curtains in the rooms, because those currently in place leave a lot of light; and the addition of more channels in TV, Because it has only the normal channels at this moment.
We checked into this hotel as soon as we got off the plane. It's about an hour and a half drive from Lisbon Airport. It was convenient for us to go shopping near CASA the next day. The only drawback is that there is no free parking nearby. You can only pay 6.5 opals to enter the private parking lot. In other aspects, it is still very good
Hotels in Oeiras e Sao Juliao da Barra, Paco de Arcos e Caxias,Oeiras
FFeras Salibi2024.11.17
Average hotel in a good location
Receptionist was unfriendly upon check in and seems is not interested in receiving guest
Lack of privacy because you can hear people in the next room and bed is uncomfortable
HK entered the room without knocking on the door
Overall was just fine
Hotel near Parque das Nacoes,Lisbon1.5% of visitors choose this area
GGuest User2025.11.05
The staff is very nice. I told her my room is facing to the train station which makes me hard to fall asleep. The staff was nice enough to change to another room.
However, be mindful that the toilet facilities are old.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
QQiuyiwei2026.01.22
After a two-night stay, I was so impressed by the excellent value for money that I extended my booking for another two nights. This is a five-star hotel with impeccable service. The front desk staff were incredibly responsive, answering all our questions in great detail, for which I'm very grateful. The hotel boasts an elegant, clean environment, attentive service, and convenient transportation. The breakfast spread is extensive, and the egg tarts are particularly delicious. There are shopping malls nearby, and it's not far from attractions like Freedom Square. With a metro station close by, getting around is a breeze. Highly recommend staying here.
Hotel near Parque das Nacoes,Lisbon1.5% of visitors choose this area
GGuest User2026.01.23
Overall the hotel was good. Checkin was really fast and welcoming, and the receptionist was really friendly and helpful. Room is spacious and all needed is there. Breakfast was tasty and various, special thanks for having pastel de nata:)
Only minus for me was a noise from the railway: I’m a light sleeper, so had to use earplugs. But looking positively, I was able to see the sunrise:)
We were charged an extra 30 euros for our child at check-in, even though I'd clearly indicated 2 adults and a 15-year-old when booking on Trip.com. Apparently, the booking was only for two guests. The hotel itself is pretty decent and conveniently located for travelers. Breakfast was quite basic, with no hot options, but adequate.
Hotel near Baixa,Lisbon7.6% of visitors choose this area
SShangshuifenghe2025.10.04
The room was clean and comfortable, especially the bathroom with its excellent wet/dry separation – the shower's water barrier was perfect. The room also featured a floor-to-ceiling window that could almost fully open (with a safety rail outside). Both the lounge and restaurant are on the first floor. The lobby had a great ambiance with beautiful flower arrangements.
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95 reviews
9.3/10
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GGuest UserThe hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient.
The young front desk staff were all very warm and welcoming; anything we needed was brought up right away.
Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.
TTravelTime11Nice hotel with friendly staff particularly the young lady at the spa reception. Nice sauna, jacuzzi and gym for use. Quiet area close enough to the heart of lisbon. Totally recommending this place.
GGuest UserThe room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.
GGuest UserWe had a pleasant stay at Masa Hotel spa combo grande collection .The breakfast was really nice and great way to start your day, and the amenities were excellent — guests can use the spa, gym, sauna, and bath facilities, which made the stay more enjoyable. Although the location is a bit far from some of the main attractions, it is still reasonably convenient since they can be easily reached by metro.
Cleaning was generally okay, but the shower drain in our room was not working very well, which was a bit inconvenient.
CCarolyne_fsWhen I saw the hotel in a NGO, I was scared, but when I arrived at the site I was glad with care, care and zeal for the environment and everything that is done there. The rooms are enough for a short stay: clean and comfortable. The hotel is in front of the beach and I made a very pleasant walk around. If you are looking for an accessible place for a short stay, go without fear.
GGuest UserThis is a very cost-effective hotel in Lisbon. It is the best and most convenient choice for family travel. It has a refrigerator, an induction cooker, pots and pans, and even red wine glasses. This is really surprising. The decoration of the hotel is very high-quality, and every waiter is enthusiastic. A handsome guy at the front desk even shared the snacks he bought with us, which was really heartwarming! I stay here with my family every year.
AAnonymous UserThe soundproofing was mediocre, and the room size and cleanliness were just okay. When checking in, a receptionist named Lily told us our room was ready and asked us to wait nearby until she called us. However, all the foreigners who came after us went straight to check-in and got their room cards. After waiting for half an hour, I had to find another front desk staff member to check in. Lily then chimed in, saying, ”I didn't forget, you can see I'm really busy right now” 🙄. The rest of the stay was actually fine, so it seems it wasn't necessarily bad service overall, but rather discrimination from Lily.
XXiaolangalexI stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.
GGuest UserRoom was moldy, hotel stinks really bad, breakfast very poor choices, the only good thing about this hotel is the view. I would NOT recommend this hotel to anybody.
ZZaherWe had a great stay at Moon & Sun Hotel in Lisbon. If you’re looking for a centrally located hotel that’s perfect for exploring the city, this is an excellent choice. The location is ideal—within walking distance of major attractions, great restaurants, and public transport, making it easy to discover Lisbon without needing a Taxi/Uber/Bolt.
The rooms are modern, stylish, and spotlessly clean. While they are on the smaller side, they’re perfect for travelers who want a comfortable place to rest after a full day of sightseeing. If you’re planning to spend most of your time exploring the city rather than lounging in your room, this hotel offers great value for money.
The service was outstanding. The front desk staff spoke fluent English and provided excellent recommendations for places to visit and eat. They were also very accommodating—when I requested a different pillow for better comfort, they replaced it immediately, and when we asked for mint to be brought to our room, they did so at no extra charge. Small gestures like these really made us feel welcome.
Overall, Moon & Sun Hotel was exactly what we were looking for—clean, comfortable, and centrally located, with a high level of service. It’s a great option for couples or anyone who wants to explore Lisbon with ease while staying in a well-priced, stylish hotel. We would definitely stay here again!
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