Hotel near Siem Reap Downtown,Siem Reap10.6% of visitors choose this area
DDavidchhun2025.04.13
The hostel is amazing. The best I’ve stayed so far in Asia. Price is bit higher than usual but it’s expected by the quality of everything. The rooftop is amazing, and it has an amazing swimming pool. Restaurant and bar prices is not expensive and due the live music can be noisy for some sensitive clients, but it depends on your room location. As my room was in the first floor and on the opposite side I was ok. Breakfast was good. Toilets and showers very very clean! Location is also very good close to everything. Don’t think twice if you want to have a great stay!
Amazing Hostel, the room was clean and spacious. They had music playing loud downstairs but couldn’t hear it at all which was impressive. The staff were lovely and had little events happening though out like quizzes, karaoke etc but you didn’t have to take part if you didn’t want too. Staff were lovely and helpful. Couldn’t recommend more!
This place was on the good side. However, the staff were a bit sketchy and price of their services have 10% service fee and another 10% government fee, which for me is too much. That perhaps explains why there are not much people eating in or availing tours from them. Also, I arrived at around 10ish in the morning and asked if I can check in early. They said I have to pay $5 in order to check in early but I told then I was willing to wait. A few moments later, they asked me to give them a good review either on trip advisor or google reviews so they can let me in. I did it for the sake of checking in but I just want to let you know that happened. Hopefully they can improve this matter.
I had a pleasant stay overall. The room was clean, the service was friendly and helpful, and the price was very reasonable. One downside is that the room isn't fully soundproof, so I could hear noise from outside, especially at night. But if you're not a light sleeper, it's a great value for the price!
Definitely in my top 5 hotels of all time. The rooms were big and spacious, the pool was amazing, they have happy hour everyday from 1pm to 5pm, the staff was a solid 10/10.
The food was not so great but edible. I would suggest to maybe add snacks or light meals to the menu maybe Nachos or tacos.
The only problem I had, though was not with the hotel, but with Trip.com itself. They said that the hotel offered free airport drop off or pick up, this was however false ad advertising, and when I contacted Trip.com, I was given the runaround and they wanted to give me not even a fraction airport fee. The airport fee was $29 from the Hotel and Trip.com wanted to offer me 39 CNY which is $5.40. I was very very disappointed by this as my issue is still not solved and I am being taken from point from pillar to post and the whole reason I bought this hotel was because of the free airport drop off saying that the airport is one hour away.
This stay was a piece of paradise in the city. The staff was very helpful to set up tours and offer suggestions. We decided to try the cooking class with Chef ImTer, and he was awesome. He was patient, knowledgeable and encouraging. The Khmer food was delicious! Even though it rained, they loved the class inside for us. Also , Polin (I think that’s how it was spelled) was so nice at every breakfast. If you’re in Siem Reap, this is a great option to relax.
It was my first time staying at The Royal Family Suite by Memoire Palace Resort and Spa and I loved it! I stayed at the Grand Pool Suite, it was luxurious and spacious. 10/10 would recommend. Love the view, room, pool & buffet! Definitely staying there again in the future.
Hotel near Siem Reap Downtown,Siem Reap10.6% of visitors choose this area
DDaraisha2025.03.10
Excellent service! Everyone there was so kind. We had so many lovely conversations with staff. The facilities had everything you needed - gym, 24 hour in-room dining, pool, bar, massage. Location is walkable to many restaurants, stores etc. We enjoyed our stay and would definitely stay again. Room was large, bed was comfy. Enough space to lounge, 2 desk areas, large bathroom, tub/shower and closet space. Staff was amazing! We loved everyone and Mr.November at the pool educated on many traditional customs, we had a wonderful conversation with him as with everyone there. Front desk was helpful, friendly. Can’t say anything negative, very good hotel.
A clean and well presented Hotel everything is on set with reasonably priced. All staff were very friendly and helpful and we were all happy and satisfied. Breakfast is good and pool is clean and safety for small kids. We stay for 3 nights and they also offer us on early check in and let check out with reasonable price.
I’m highly recommend!
The first impression was good when I entered the entrance. The friendly staff was also good, and the pool was good. I will stay here again if I go on a trip to Siem Reap again.
Very Good
49 reviews
8.7/10
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KRW 14,865
per night
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9.2/10
Great
LLudovicusThe service at this hotel was, all in all, excellent. The staff (with the minor exception of the young, night shift receptionists) was super helpful and kind. And the complimentary breakfast was also excellent. These were huge plusses. But small (some really tiny) cockroaches were lurking in the bathroom on all nights of my stay, which i did not mind as much as the sunrise watching ***** who slammed the door at exiting at 5am... Perhaps better soundproofing possible?
KKhendyIt was my first time staying at The Royal Family Suite by Memoire Palace Resort and Spa and I loved it! I stayed at the Grand Pool Suite, it was luxurious and spacious. 10/10 would recommend. Love the view, room, pool & buffet! Definitely staying there again in the future.
JJoelbastedoAnjali was perfect. Quiet, restful, and beautiful. The pool is always shaded by dense foliage so it seemed like we were in the middle of the jungle. The restaurant was amazing, and all the staff were exceptionally friendly and helpful. They helped us arrange all our tours and activities. We were especially lucky to have Mr. Chhlen drive us around all week in the tuktuk and the van: not only was he kind and knowledgeable, making helpful suggestions for attractions and restaurants we wouldn’t have known about otherwise, but also he was very attentive to our kids and helped keep them safe and entertained when we were out temples and souvenir shops. We highly recommend Anjali and would stay again.
KKSea 14-Star Luxury Hotel for the Backpacker Price of $40/night!
The first thing you notice about Sokha Palace Siem Reap Hotel is just how pretty it is! The architect, painters, decorators and maintenance staff did a fabulous job (see my photos). The second thing you notice is how delicious the huge buffet is – including free espresso drinks. Third, you notice that the rooms are not only nice but that everything works well (aircon, hot water showers, refrigerator, wifi, and cable TV with news channels from a half dozen countries like CNN). Fourth, it is in a quiet location less than 15 minutes from Angkor Wat, and only a $2 tuktuk ride to Pub Street or anywhere else in Siem Reap.
But then you notice the best part: the outstanding hotel staff. For example, the Front Desk Manager Phyrun personally helped me when I could not make my room keycard work, and even brought me a bucket of ice. Originally I booked five nights during Chinese New Year with Trip.com discounts for $39/night, but he gave me a free upgrade from a garden view double with king bed to a pool view room. I liked it so much I wanted to extend, but the best I could find online was $41/night garden view, $51 for pool view. I asked Phyrun if I could get the upgrade again if I bought the $41 online, and he said no – but he smiled and said he would give it to me for $40/night the Khmer rate instead (normally $50 for barangs like me)!
The restaurant had other examples of great staff. Some days the restaurant is overflowing with several hundred guests, other days only a few dozen. Yet they maintain the quality and personal touch from the egg and soup station, to the bountiful buffet, to the waiters and waitresses that clear the tables. The Restaurant Manager Somedy and his Assistant Manager Chhaiya keep it all flowing smoothly. Even on the busiest day, waitress Chanthla took the time to show my Khmer friend’s elderly stepmom the way they fold the napkins. Today the espresso machine was not working for a while, so Chhaiya offered to have a waiter drive over to the sister hotel to bring me lattes. I repeatedly declined, but was very impressed by the excellent customer service attitude.
So the real beauty of this French chateau style hotel is its employees, including very efficient housekeeping and grounds staff. I checked out the “5-Star” Sokha Resort on the other side of its convention center, but did not like it half as much (especially for 70% more per night). Normally I would be afraid to write a review of a hotel that I like so much, but with 456 rooms I don’t have to worry about it being full. Do yourself a favor and stay here when in Siem Reap.
NNatalya*This was by far the best hotel and service experience I have ever had! Staff greets you and even sends you off with farewell. Breakfast buffet so amazing. And when I wasn’t feeling well they even made me special oatmeal I requested for free. The rooms are so nice and artistic, beds so comfy. The mango wrap was so nice and includes massage and snacks. I would love to come back! Check out the New Dream of Cambodia Children School which is the only free school by donation. And also check out the Phare Circus. Of course temples but Beng Mealea temple is a less touristy hidden gem!
MMariasmdThe room was exactly as show on the photos; spacious clean and bright. I could order breakfast to my room which was great. The first day breakfast was 15 minutes late, but luckily I wasn’t heading for the airport or anything. At the time of my stay there were offering 2 choices for breakfast, which were both delicious. The room came fully stocked with snacks as well as al pullover and Jon alcoholic drinks for cheap. Everything was around a dollar to a dollar twenty five. There is no elevator at this hotel. I was on the third floor and only had a carry-on luggage. Staff were pleasant and answered questions patiently.
HH MatthiasA beautiful hotel well deserving of its 5-star rating. Check in was quick and a cold towel and fruit tea were served. Beautiful pool (though it can get crowded), and extremely huge room with a great view of the property. The bathroom was gigantic - the tub could easily a few people in it. Note that in order to control the AC, you have to bring the remote close to the central control (near the door).
Breakfast had a wide selection of food with an egg station and was extremely delicious. I had dinner twice at the restaurant, and each time the food did not disappointment.
The pool bar has happy hour promotions from 6-7pm, although it closes by 8pm.
The best asset about this place would be their guest-facing staff. Always smiling, greeting, and remembering every single guest by name. Everyone spoke very good English and always showed interest in guests, anticipating their needs. They also packed breakfast for guests going on the Angkor Wat sunrise tour. Special shoutout to Andy and Jenny for taking care of me so well.
My only critique would be that housekeeping could have been a bit more meticulous.
DDavidchhunAmazing Hostel, the room was clean and spacious. They had music playing loud downstairs but couldn’t hear it at all which was impressive. The staff were lovely and had little events happening though out like quizzes, karaoke etc but you didn’t have to take part if you didn’t want too. Staff were lovely and helpful. Couldn’t recommend more!
GGuest UserSala Lodges in the enchanting city of Siem Reap is nothing short of a hidden gem that boasts not only of charming aesthetics but also of exceptional service that made our stay unforgettable. Nestled quietly away, this hotel provided a tranquil retreat that was much needed during our travel.
The service at Sala Lodges was commendable, embodying the true spirit of hospitality. The staff were attentive, approachable, and consistently willing to assist us in organizing our trips around Siem Reap, making the overall experience hassle-free and enjoyable. A special shoutout to the Swiss owners who were genuinely amiable and made us feel warmly welcomed.
As for the accommodations, the rooms in Sala Lodges were a delightful surprise. Each room bore discrete charm with its tasteful decoration, seamlessly blending traditional and contemporary elements. The authentic Khmer old houses are full of charm, yet modern and well preserved.
The hotel’s kitchen offered a menu that might seem simple at a glance but was satisfyingly delightful upon tasting. Every dish we tried was prepared well, with fresh ingredients and flavors that are comforting yet exciting to the palate. The breakfast, in particular, deserves an extra note of praise for being consistently good, providing a delightful start to our days of exploration.
Adding to the hotel’s allure was the inviting swimming pool, serving as a refreshing sanctuary after a day of touring the magical temples and vibrant markets of Siem Reap. During the wet season, the atmosphere around Sala Lodges was even more calming and soothing, with the soft sound of rain providing a comforting backdrop to our stay.
To sum it up, our experience at Sala Lodges was nothing short of magical. From the excellent service to the beautifully appointed rooms and delightful meals, every aspect of the hotel contributed to a stay that was serene, comfortable, and absolutely enjoyable. Whether you’re traveling in the wet season or not, Sala Lodges offers a cosy retreat that will surely enhance your Siem Reap adventure. Highly recommended!
JJtori12This stay was a piece of paradise in the city. The staff was very helpful to set up tours and offer suggestions. We decided to try the cooking class with Chef ImTer, and he was awesome. He was patient, knowledgeable and encouraging. The Khmer food was delicious! Even though it rained, they loved the class inside for us. Also , Polin (I think that’s how it was spelled) was so nice at every breakfast. If you’re in Siem Reap, this is a great option to relax.
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