El hotel está bien calidad precio, la habitación es espaciosa y limpia. Está a media hora andando del centro. No nos ha gustado la atención al cliente, intentamos pedir recomendaciones y no nos supieron decir nada. Además, nos despertaron un sábado de puente a las 9:20h intentando entrar a limpiar la habitación.
The hotel is a bit out of town, but a 5 minute drive from the airport. We had a bit of trouble getting there, but it was worth it. The hotel is clean, new, everything there is top notch. The room was beautiful, modern, elegant, really great! Too bad we couldn't try the breakfast as we were leaving for the airport early in the morning.
I will remember this hotel only in good memories and if I come to Santander, I will definitely stay here again and recommend it to others.
Gorgeous big room with a amazing view over the valley, could even see the sea! Was amazing to see the sea fog floating through the golf court from above, next morning sun again. It has a pool with perfect temperature and a great jacusi! I loved the stay!
The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
Service was amazing, we were able to check in half an hour before. Outside swimming was open in april.
The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi
Food was delicious and great variety. We will definitely repeat!
Excellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
The hotel is less than 20 minutes from the airport and takes a taxi about 20 euros.
The hotel is right next to the center of Pottinger, the suite is large, the room has toothbrush, slippers, coffee machine. Breakfast is very simple, the restaurant can see the sea. The other side of the hotel is the square, and you can walk into the city through the street. Along the seaside, you can see the sculpture of the homeless. There is no beach in this part of the port. Another sign building in Santander, the Magdalena Palace, is on the peninsula three kilometers from the hotel. It is a bit far away, it takes an hour to walk, and it takes ten minutes by taxi. The beach area is here.
Great
108 reviews
9.0/10
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LLU WEILEYThe art hotel on the hillside in the city center, the scenery is very good and the equipment is very new. Guests can park for free, but the entrance to the underground car park is a bit small, and the cart is a test of technology. You can find a bunch of restaurants and bars by walking 5 minutes at any time. The terrace of the room can see the sea when the weather is good!
GGuest UserThe appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.
GGuest UserBooked last minute online driving up Spain this was a golden find. Slightly difficult for the Sat Nav to find on a dark wet night. Parking is limited but adequate unless the hotel is packed. The staff were welcoming with an adequate grasp of English/French. The hotel is spotless and has a very charming character with asymmetric rustic furniture/decor throughout that unbelievably blends so well together.Bedrooms/bathrooms are comfortably adequate but definitely not high-tech. WiFi is free and a good speed.
The restaurant offers a limited selection of superb meals in the evenings (you would not want to eat elsewhere after sampling it), and breakfast has a fine and unlimited cold food selection, and a great help yourself coffee/late machine. You can buy great value wines with your meals but beer/lager was not available.
The hotel is in a quiet location and is dog friendly for small breeds. Well situated if waiting for ferry crossings (25 min drive)
I would 100% recommend the hotel as good value for money, extremely charming with food to die for, and would definitely book again if the need arises.
GGuest UserThe hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes.
The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
GGuest UserThis was a wonderful hotel! It was very clean and the location was amazing. It’s literally on the beach and it’s such a clean and popular beach. The restaurant served limited food but what we ordered was delicious. The breakfast was good but the lady that was working at breakfast was very abrupt and made you feel uncomfortable. I would also prefer a kettle in my room but of course I understand it takes you to the restaurant.The shower was strange as it didn’t have a door or curtain and no option of having the shower hooked up so you had to hold it. The weather was on the cool side and didn’t rise above 24 degrees but it was warm at times I’m at night so I would assume it could get uncomfortable in heights of summer.
GGuest UserExcellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.
MMARIO ANDREI find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
AAntonyLovely family run hotel situated in the outskirts of Santander , in a rural location with stunning views. Javier the host was warm and welcoming and extremely helpful. The rooms are beautiful , clean and the shower is superb. Breakfast was perfect, with delicious Spanish offerings. We want to come back to stay longer, as so much to do in surrounding areas and this is a great place to stay. The only thing that could be improved would be to provide a fan or air conditioning unit .
JJaroslavThe hotel is a bit out of town, but a 5 minute drive from the airport. We had a bit of trouble getting there, but it was worth it. The hotel is clean, new, everything there is top notch. The room was beautiful, modern, elegant, really great! Too bad we couldn't try the breakfast as we were leaving for the airport early in the morning.
I will remember this hotel only in good memories and if I come to Santander, I will definitely stay here again and recommend it to others.
GGuest UserLovely hotel and reception. Can tell back in the day it was a luxury hotel as is still frequented by elderly locals. Decor and furnishings were dated but quality.
Room upgrade to junior suite for 60 euros for 3 nights was nice.
Reception staff were helpful and friendly. Restaurant and bar staff were attentive and friendly. Overall a nice experience and hotel in great location. Thank you.
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