Hands down, this is a very lovely hotel and is the most glittering gem in Zürich
The place is…..
- located in a vantage point that is close to everything
- nice and comfortable that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable bed that you are mollycoddled, from the very first moment you hit the sack;
- quiet and reclusive, and conveniences are a stone's throw away;
- Facilities just as described
Simply the best accommodation!
Front desk and breakfast staff is excellent and very helpful. They provided assistance on anything we needed like charging adapters, travel and parking information. Hotel and room is very clean.
The bar is the only issue. They don't have a bartender so anyone needing drinks will need to tell the front staff how to make the cocktails.
Excellent value for money. The light rail station is conveniently located nearby, just a three-minute shortcut walk away, and Line 4 offers easy access to many attractions in the city center. While the modern decor appeals to younger guests, it might not be ideal for the elderly or young children. In both rooms, guests were unfortunately bumped by the protruding bed corners, and the sharp edges of the mini-fridge cabinet door when opened are quite hazardous. These small design flaws could easily lead to injuries.
It is located at a strategic location. Easy access to the tram zone. It is quiet, clean, tidy, and breakfast is good. Friendly staff when check-in at the hotel. There is a nice Thai restaurant just opposite the hotel, reasonable price and cooked by Thai. Overall it is a good & full score. I will definitely stay again if I travel to Zurich.
The hotel boasts an excellent location, just over 200 meters from Zurich Main Station. Turn right out of the hotel, and you're directly on Bahnhofstrasse, with all Old Town attractions easily accessible on foot. If you're planning a visit to ETH Zurich, simply turn left out of the hotel, cross the bridge, navigate to the Polybahn, and it's a quick 5-minute walk to catch the red funicular uphill.
We booked for two nights. A nice perk: if you opt out of daily housekeeping service for your second day, you can redeem a complimentary drink from the downstairs bar, one per person.
Our room was clean and tidy. The 'Wow' room type offered decent space, allowing us to comfortably open two large suitcases.
Located near the airport, the hotel provides a free shuttle service for airport pickups. For drop-offs, there's a charge of 10 CHF per person, and advance booking with the front desk is required. A station is conveniently located just a 10-minute walk away.
The hotel is clean, well-maintained, and fully equipped. It feels relatively modern compared to many hotels, resembling an express hotel, but the overall quality is quite good. Breakfast is included and starts as early as 4 AM, catering to the many guests with early flights.
The accommodation is opposite the train station. There is a supermarket nearby. There are shops and restaurants around. But the room did not match the one booked. Booked a room for 4 people but slept 3 people. It was a room with 1 single bed and 1 bunk bed, but the actual room was a room with 3 beds, so I'm not sure if the room size is narrower or wider than booked. The bed is comfortable. There are 3 pillows, but they are all flat. The bathroom has a bathtub, but the glass partition cannot prevent water from leaking out, causing water to flood the floor. The foot towel is wet. The liquid soap smells good. Breakfast is very good, with a lot of variety.
Have the worst impression of this hotel. First it was overpriced but we still came for comfort . We were announced to pay 45 Franks for dog then extra 35 for parking and it seemed very greedy for the hotel.
Bed wasn’t a ready for child so had to wait and wait. Amenities very basic and minimal. Felt disguised even to take pictures at hotel. Would never come again for this money and service !
Hotel room was clean and modern.
Customer service needs a lot of improvement, particularly a receptionist called Natasha.
After collecting our luggages from the storage, I proceeded to asked her for the hotel room key as we have yet to check in. She then said ”she wouldn't know anything as I did not provide any details to her”. As a front desk staff, I would think it is part of your responsibility to maybe ask?
On another occasion, I asked her if it was okay to get something delivered to the hotel tomorrow as I forgot something and needed it urgently. Her respond was ”Isn't it too late now that I ask her?” The look on her face was a look of annoyance.
I told her I could cancel it if it wasn't allowed. Eventually, my item was not delivered as she probably did not cascade the information to the staff on duty the next day.
Would appreciate if she could respond nicely, especially when you're in the service line.
I'm not sure if it has anything to do with racism?? I've observed that she was very friendly and accomodate a guest of a different race whom asked her for a favour.
If you'd like consistently good service, I'd suggest put your money elsewhere. The accomodation doesn't come cheap as well.
The room was a bit small, but! The transportation was incredibly convenient. There's a bus stop right outside, and it's just a short walk to ETH Zurich, literally across the street. The hotel is also near the train station, just one bus stop away. The guy at the front desk was super nice! He helped us store our luggage, provided us with hot and cold water, and even re-stored our bags when we needed to grab something in between! Super nice~
Great
184 reviews
9.0/10
Price from
€227
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8.2/10
Very Good
2288044****I arrived quite late and had only planned to use this as an overnight transit hotel before heading into the city the next day, but it truly exceeded my expectations.
The shuttle service is incredibly convenient. You can easily find the designated stops for all hotel shuttles by following the airport signs, and departure times are clearly displayed. The shuttle typically arrives about 5 minutes before its scheduled departure and leaves promptly. No worries if you miss one, as there's a shuttle every 20 minutes.
The hotel lobby was grand, clean, and impressive, with excellent service. Seeing so many airline crew members, it's clearly a partner hotel for airlines.
The room was a comfortable size and well-equipped with all necessary amenities. Complimentary disposable toiletries and slippers can be requested from the front desk.
It gets dark quite late in Zurich, and even at 9 PM, guests were still enjoying coffee and chatting at the outdoor tables, creating a very pleasant and relaxing atmosphere.
Zz19930612The hotel is in the mountains, and it is a bit troublesome to drive. First, you have to park the car in a free parking lot by the swimming pool, and then find a way to get to the train station. It takes about 2 kilometers and a few minutes to take a taxi, and about 11CHF for Uber. It takes about 20 minutes to walk, and there are various slopes. At the train station, you have to wait for the train every half an hour. The one-way ticket is about 4.6CHF per person. After getting off the train at the station, you have to walk for another ten minutes to get to the hotel. Moreover, the hotel’s car only picks up luggage from the train station and not people. It cost nearly 50CHF for two people to go back and forth from the parking lot to the hotel by Uber + train, and we also climbed a lot of slopes. The room was okay, but the window of the room I booked was directly against a wall and there was no view. The view of other more expensive rooms is probably good. If you don’t want to go to the highest place in Zurich to see the scenery and are too lazy to hike, you don’t have to book this hotel.
AauntwangA standard chain hotel with rich breakfast, in line with the usual standards of Holliday Inn, warm service, large enough room, clean and tidy linens, moderately soft and hard beds, no odor in the bathroom, although the room has been renovated for a long time, the facilities are well maintained and the comfort is good.
I stayed in this hotel in 2011. Although it is a bit far from the city, the surrounding facilities are very modern. There is a main road in front of the door, which feels like living in a development zone. When I stayed this time, the road was being repaired in front of the hotel, and the surrounding environment felt rather shabby, like living in a construction site dormitory.
There is bus No. 11, which can go directly to the city center 200m away from the hotel. The journey takes about 30 minutes. You can buy a day ticket for Zone 1 on the machine at the bus station (the round-trip fare is the same as the day ticket), and you can get a bus map at the front desk, which is convenient for travel.
The hotel parking fee is CHF24/day, probably because the hotel occupancy rate is not very high, there are many empty parking spaces, and parking is very convenient.
GGuest UserExcellent value for money. The light rail station is conveniently located nearby, just a three-minute shortcut walk away, and Line 4 offers easy access to many attractions in the city center. While the modern decor appeals to younger guests, it might not be ideal for the elderly or young children. In both rooms, guests were unfortunately bumped by the protruding bed corners, and the sharp edges of the mini-fridge cabinet door when opened are quite hazardous. These small design flaws could easily lead to injuries.
JjeffreycschowHands down, this is a very lovely hotel and is the most glittering gem in Zürich
The place is…..
- located in a vantage point that is close to everything
- nice and comfortable that puts it on the pedestal in the same league;
- squeaky clean and spick and span;
- very comfortable bed that you are mollycoddled, from the very first moment you hit the sack;
- quiet and reclusive, and conveniences are a stone's throw away;
- Facilities just as described
Simply the best accommodation!
UuulissiExcellent stay. The hotel is conveniently located next to the terminal. Facilities are very good, excellent insulation in the room, very quiet and new. Takeaway croissant and coffee in the morning. Would definitely go back.
AAnonymous UserOur room was spacious and comfortable, elegantly decorated and equipped with modern facilities. The magnificent mountain view outside the window was a pleasure to wake up every morning. The bed was very comfortable and ensured a good sleep quality.
GGuest UserThank you for your kindness
We stayed at this hotel for the first day in Switzerland and It was a perfect choice
They greeted us with a gentle smile, with free upgraded room and all day they treated us very kindly, giving us extra towels and keeping our keys
Especially, the next day I was so sleepy that I couldn't go down to have breakfast, so my husband went there by himself, but the manager offered him to take my breakfast to our room , so I could enjoy as well
It was a perfect their generosity and their bread as breakfast was amazing, I love it!
Your hotel makes us love Switzerland more and more
and I highly recommend this hotel to you as a good start of your journey!
DDeborah TongZleep Hotel Zurich-Kloten does what it sets out to do for an overnight stay before a flight out of Zurich Airport. It has the bare minimum in terms of amenities and customer service, with an automated check in machine that requires you to manually enter all your own details, and nothing (including no kettle, tea/coffee) in the room other than basic furniture and linen. DO NOT use the airport shuttle service advertised next to the check in machines. It is run by a third party provider called Simul Group, which is an absolute scam. I had booked and paid for a pick up for the morning of my check out, didn’t receive a confirmation and so called the company, who told me to check with reception the next morning. The next morning, reception did not have confirmation of my booking, so they called Simul Group, who claimed they did not receive my booking and advised me to book and pay again. I was not going to pay a second time, so called them twice myself but they did not pick up. Hotel reception helped me to call them again and they picked up immediately, saying they didn’t want to speak with me because they couldn’t speak English, even though they had spoken to me in English the night before. After much persuasion by hotel reception (including with proof from my banking app that I had indeed already paid), the company finally agreed to the pick up, but they still did not send any receipt or confirmation of payment. Avoid using Simul Group at all costs and go down the road to catch the public bus to the airport instead.
Sstw2566Good location, easy access by bus from zurich HB. Well equipped with amenities which you can cook simple dishes.
No kettle in the room is a little bit inconvenient. And my room is near the road, so it's noisy for cars passing and sometimes men talking outside.
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