The landlord is very friendly, very friendly, the room is very comfortable, although not big but very warm, the equipment is perfect, next time I have the opportunity to stay, it is a perfect experience.
Hygienic: very clean
Environment: very beautiful
This is the second time I stayed with Dorsett, the last time is in February 2025, I had a great experience so I returned. This time I have to move my room 3 times. The first room due to no hot water on the tap, the second one due to the shower head hose burst with leaking spray, the manager was very apologetic for the repeated inconvenience and upgraded us to a executive room with complimentary breakfast. While I am a bit annoyed with the repeated moving, I am impressed with the manager's gesture for keeping customers happy. The another thing I like the hotel to improve is to keep the outdoor pool may be two degrees warmer so that hotel guests can still enjoy the beautiful pool in winter, especially the spa area.
I was a nice weekend for my family. We celebrated my kids birthday and we couldn't wait to comeback here. Such a good deal we get. The room has very nice view
lovely views and a contemporary aesthetic. lots of parking spaces. I enjoy that it's not crowded. The food was good. The Asian staff was polite and made an effort to provide a customer-focused attitude. The majority of the workers are backpackers, so they are not particularly formal—they don't smile or greet others, they just stand and talk—and the place doesn't look like a five-star hotel. There was still hair on the floor and the room was a little dusty . Nothing special, simply an overnight stay.
The double bed room was the cheaper option even though we were travelling as a couple however the facilities were clean, staff exceptionally friendly and service 24 hour.
Hotel near Brisbane Airport,Nudgee33.6% of visitors choose this area
SShannon Tara2025.01.09
Hotel is conveniently located at the airport. Stylish & clean rooms. The food at the Apron Bar & Restaurant was a bit disappointing - especially for the price.
There were so many things wrong with this very tired hotel. TV remote broken, beds so old and soft that they rolled into the middle, no plug for bath, impossible to set shower temperature, only supplied 3 towels for 4 people, unheated swimming pool, run down fitness area, tennis court while useful is literally falling apart and have to be careful when opening gates due to loads of rusted broken sharp metal edges. Lifts are ineffective and either take forever to arrive or Goto the wrong floor or have the wrong announcements.
Wouldn't stay again.
Perfect hotel. Staffs are very friendly and the room is very clean and the interior design is very cozy. We booked a room with a spa and I had such a great night with my boyfriend in this lovely hotel. The view from the room is stunning.
Great location short walk to the vibrant valley - Manor house is in a peaceful area - need to be early to secure parking on property or lucky to secure free street parking on weekends. Only comfort issue was the air conditioner was too noisy for sleeping .
Very clean , staff very friendly great location and will stay again
Very Good
102 reviews
8.3/10
Price from
£56
per night
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7.2/10
TTerriWe had a few problems with swipe cards, which didn't end up resolved, lots of apologies but no offer of compensation (to access our room we had to get the staff to swipe us up to our level then swipe into our room) otherwise it was a lovely stay, beds are super comfy
GGuest UserI was very satisfied. There is a shop near the hotel, which is very helpful. Due to its location, it is a place where you do not have to eat. The hotel employees are very nice.
GGuest UserFirstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows.
Bar fridge and microwave, toiletries in the bathroom.
Towels excellent.
Airconditioning excellent.
I was excited to see a very large, modern wide screen TV with onboard Android system.
Disappointed that no internet connection (so I could have used my own passwords for my streaming services.
Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV.
Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked!
I WAS TRAPPED IN THE LIFT!!!
I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times.
I phoned the hotel main number, so they could press the lift call button - no answer.
I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA.
Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE!
The dispatcher commended me on remaining so calm.
I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm.
They said to call 000 back if I got out before the fire brigade arrived.
Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help.
I GOT OUT
That night the guy on reception said sorry.
I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone?
He said he was sorry.
AAnonymous UserThe room rate is cheap. I booked a cheaper hotel because I had to get up early to catch the flight. The only drawback was that I was given a disabled room on the lower floor. I had to get up early the next day so I didn't ask for a room change. The floor was high and I could smell the fumes from the restaurant downstairs. I recommend booking a room on a higher floor.
Hotel near Brisbane Central Business District, Spring Hill
Price per night from:£118
8.2/10
Very Good
FFeixingdarenThe room layout is very good, suitable for family travel, there is a business district downstairs, and you can go to the supermarket to buy some ingredients to cook. It is no problem for a family of six to stay here, and the scenery outside the room is also OK. The disadvantage is that the cleaning is so-so. If you don't like Western breakfast, don't book it, because it is indeed a bit different from the taste of Asians.
AAnonymous UserHad a wonderful stay at cairns queen court! All the staff were super friendly. They always try their very best to help with our questions and provide suggestions to our trip planning! However, beware of the morning (ard 6:30am) house keeping if you wanna sleep in~ overall, I enjoyed staying there and had lot of fun in Cairns!
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
FFreeman SThe location is right on the strand of the beach. The sunset is very beautiful at dusk. It is also very convenient to go to the coffee shop to the supermarket and walk for 10 minutes. Buy all the daily necessities and sit on the terrace to watch the sunset until dusk, which is pleasing to the eyes.
As for the service, there is basically nothing except Check In. It's not like living in a hotel in the Asia-Pacific region, with five-star service
In terms of price, in terms of 1000 heads, it does not include anything. It is really because there is no choice.
GGuest UserActually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
MMIssTallaLIt is very convenient to be next door to the mall. The environment is very good, not far from the city. Have the opportunity to choose again
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