My experience wasn’t the best.
First, I’ve booked a queen size room. I checked in I went to the room and someone else was staying in that exact same room I got a new card for a new room that key card didn’t work. I went back to reception they said there’s a problem and maintenance is trying to fix it. They said there’s no rooms available. I can only get twin beds so I told him I paid for a queen size room. They need to make a plan.. eventually after while they came back to me gave me a room card went to the room and they literally just pushed the two beds together took out bedside table and we had to sleep like that. there was no kettle to make coffee and the room was smelly.
For the price of the hotel, we cannot demand too much.
It's a good balance for price/value ratio.
We had some problems at check in, but the duty manager solved the issue in a very good and patient manner.
Thank you.
The hotel was located in a central location. Its near a big shopping.
The room was clean and thoroughly clean daily.
The staff were very friendly and helpful.
When staying there, have dinner at Aurum at least once. It's a restaurant with good food great ambience and service.
This B&B is run by a kind-hearted Chinese couple. It’s easy to communicate and the environment is very good. It’s very safe to go out in this area during the day. Taxi service is very fast. It is recommended to buy a phone card when you come to the airport here, or ask the landlord to help you buy it because it is available on Taobao in China. The ones I bought are basically useless. There is a supermarket nearby where you can walk to buy ingredients and cook in the kitchen. It is very suitable for Chinese people to stay in a hotel. 
The staff was exceptionally friendly and very accommodating. The ladies and the gentleman absolutely hospitable.
The total stay was great . Could do with a revamp as the bathrooms are a bit old .which the exceptional service made up for.
Overall great stay
We stayed for a week. It was a decent stay. It’s apartment style you can cook your own meals in your room and also there’s a restaurant you can eat and chill at
Well, from what I booked, it was supposed to be a 2-bedroom apartment. However, I was given a 1bed (Room.303), and when I went down to enquire, the reception lady wasn't helpful and blamed it on the app. Then I had to ask for a wifi password, which I would have assumed you would be given at reception. I ordered something, and when I went down to get it, the same reception lady gave me a bit of attitude when asking her how to open the main door so I could collect. Now I'm not normally one to complain, but I guess she didn't realise she was dealing with a person who has worked over 15 years in reservations, and I am very much aware of how OTAs work. I am still very upset about the wrong room choice I was given and made to feel like I'm the one who made an error. Then there was NO iron and hairdryer in the room. Apparently, they don't have any available from what I gathered from the housekeeping lady.
Besides that, the housekeeping lady was exceptional, and the apartment was very clean upon check-in. Hopefullysomeone from the place will address these issues.
The hotel environment is beautiful.
I had dinner at the hotel restaurant once before, and I wanted to experience it once.
The location of the restaurant is great, the view is expansive, the autumn scenery is beautiful, and the meal is also very good.
The room is spacious and comfortable. The room I booked has two balconies with beautiful views on both sides.
The attitude of the service staff is very good, and the service is very considerate and meticulous.
Very recommended to stay.
Great
51 reviews
9.1/10
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BBrendon PackerI thought the place was nice, but to be honest the blankets on the bed and in the cupboard annoyed me with static electricity. The shower water came out way too fast. But everything else was great and the people are very nice.
GGuest UserFriends booked five rooms together, but one trash can was not emptied. The exterior windows of the two stores were being repaired from 2 to 5 p.m., and workers kept kicking and kicking the windows, making clinking sounds. I complained to the front desk manager, but there was no formal reply. In fact, repairs to individual rooms can be completely avoided. After traveling continuously for several days, it is impossible to take a high-quality nap.
SSlindelo Joseph MlangeniHere is a draft hotel review for Road Lodge Carnival City Hotel based on the details you provided:
Road Lodge Carnival City Hotel Review
Location: Conveniently located near Carnival City entertainment complex in Johannesburg, South Africa.
Room: The rooms at Road Lodge Carnival City are on the smaller side, but well-laid out to accommodate a family of 3 comfortably. Despite the compact space, everything you need is right at hand. The beds were clean and comfortable.
Cleanliness: This property gets a 5-star rating for cleanliness. The hotel staff clearly takes pride in keeping all public areas and rooms spotlessly clean. Our room was thoroughly cleaned each day with fresh towels provided.
Amenities: In-room amenities were basic but sufficient. Free wifi access allowed us to stay connected. The daily refreshment of ice from the vending machine in the hallway was a nice touch.
Breakfast: While we did not partake in any meals here, breakfast is buffet and by the standard of most hotels, was ample and well-prepared.
Service: Front desk and housekeeping staff were polite, helpful and attentive to any needs during our stay. Check-in and check-out were smooth and efficient.
Value: For the affordable room rate at Road Lodge Carnival City, we felt it offered excellent value. The proximity to entertainment and clean, comfortable accommodations made it a hassle-free base despite the modest size.
Overall: While the rooms are on the small side, this hotel gets high marks for cleanliness, location and service. It provides clean, comfortable lodging for an affordable rate that is perfect for a family trip to Carnival City. I would definitely stay here again.
CCheofatsoAfter my long flight, I spent a night at the hotel. The room had everything I needed and it was warm which was a relief during the winter. The hotel's proximity to the airport was very convenient, and the staff at the reception were kind and understanding.
MMaxim KeynoI stayed at this hotel twice - once for a few days (my conference was in the building opposite) and once for one night between my flight from Cape Town and my flight to Abu Dhabi.
Great location.
Convenient, clean and comfortable shuttle from the airport.
Excellent breakfasts. Close to the ****** area and food courts where everyone can find a cuisine to their liking.
Absolute safety! - this is important in South Africa.
JJaikalaHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
LLisinkaMy experience wasn’t the best.
First, I’ve booked a queen size room. I checked in I went to the room and someone else was staying in that exact same room I got a new card for a new room that key card didn’t work. I went back to reception they said there’s a problem and maintenance is trying to fix it. They said there’s no rooms available. I can only get twin beds so I told him I paid for a queen size room. They need to make a plan.. eventually after while they came back to me gave me a room card went to the room and they literally just pushed the two beds together took out bedside table and we had to sleep like that. there was no kettle to make coffee and the room was smelly.
RRyun KiatI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
NNK JujuLovely Place. About 20 minutes or less away from the city centre. The stuff was friendly and very helpful. The room was tired and clean. Little noise from the outside because of the highway. But not a bother at all. Definitely coming back the next time I visit South Africa.
Side note. If you are travelling from abroad you might want to have an extension cord or adapter to fit the sockets for your devices. As the ones in South Africa are different from most parts of the world.
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