The hotel is great for a layover as it is super close to the airport. They have a shuttle which was a great help for me. I really enjoyed the breakfast and dinner as I missed SA food. Most of the staff was really helpful (especially Lily from the kitchen) she went above and beyond to help me cause I was with a baby. She made sure I was comfortable, had my food while she was holding my baby. I really appreciate that, thank you đ . I also observed her around other customers she kept the same energy. My room was cleaned daily which was nice. My suggestion is some stuff member must give the same service to everyone regardless of who they are and how they look.
It was a wonder experience, truly had a wonderful stay and I would come back any day. The staff were so helpful, breakfast so delicious , the location was perfect for a solo traveler as I was out the door and straight into Nelson Mandela square and Sandton city and still felt safe even from the walk from the Gautrain station a few metres away. A shoppers dream! I really like the energy saving card system itâs great for the environment. I canât wait to come stay there again . Fantastic !
The hotelâs location is incredibly convenient, just a short distance from the airport, making it perfect for a quick stopover or if youâre catching a flight.
The staff were all friendly and welcoming, always ready to assist with anything we needed. The pool area was a highlight,beautifully maintained with a relaxing atmosphere, ideal for unwinding after a long day of travel.
And the food? Absolutely amazing! From breakfast to dinner, every meal was delicious, with a great variety of options. Overall, itâs a perfect spot for both business travelers and those just passing through Johannesburg. Highly recommend!
The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as âmadamâ.
The check in was easy peasey. The young lady at check in was so helpful and kind.
The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works.
The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back!
Love from the USA
Rm 2201
Itâs conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldnât open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. Iâd then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
What an amazing location, so convenient and safe. I loved the room with little balcony overlooking the pool, just fabulous. Awesome breakfast and amazing service by Sharon and Sello. I felt properly spoilt. Truly lovely experience.
The hotel service was good and the facilities were very good.
The only thing that is disappointing is the meal issue.
There are no restaurants nearby and you can only eat here.
Located about 30 minutes on foot from Pretoria Station, convenient for sightseeing.
Adjacent to Sunny Park Shopping Center, restaurants and supermarkets are enriched.
You can see the Union Building from the window, and the room is comfortable with a soft and fluffy bed. Shampoo, conditioner, and bar soap are provided.
To get to the reception on the 2nd floor, you need to go through security on the 1st floor, so safety measures are solid.
The WIFI signal is strong and the internet environment is also â
City Lodge Hotel at OR Tambo is an excellent choice for anyone catching a flight or needing a comfortable stopover in Johannesburg. The location is unbeatableâright inside the airport, so no stress about transfers or traffic. The rooms are clean, modern, and well-soundproofed, making it easy to rest even though itâs in a busy area.
The staff are friendly and professional, always willing to assist with anything you need. I also enjoyed the restaurantâs breakfast buffet and the relaxing pool area. Everything about this hotel is convenient, safe, and efficient.
Highly recommend City Lodge OR Tambo for travelers looking for comfort, cleanliness, and great service right at the airport.
Check in was painless and efficient. Hotel is some distance from airport and the shuttle from hotel only runs on the hour so need to plan accordingly to catch your flight as peak hour traffic could be problematical.
Facilities are adequate for overnighting and hotel and room was clean. Room was well equipped with full ensuite, towels, and soaps.
Very Good
146 reviews
8.2/10
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SStephensAn amazing, beautiful, and serene retreat, just a short drive from Johannesburg Airport. Perfect for relaxation and convenience. The hotel provides airport shuttle at no extra charge.
SSlindelo Joseph MlangeniHere is a draft hotel review for Road Lodge Carnival City Hotel based on the details you provided:
Road Lodge Carnival City Hotel Review
Location: Conveniently located near Carnival City entertainment complex in Johannesburg, South Africa.
Room: The rooms at Road Lodge Carnival City are on the smaller side, but well-laid out to accommodate a family of 3 comfortably. Despite the compact space, everything you need is right at hand. The beds were clean and comfortable.
Cleanliness: This property gets a 5-star rating for cleanliness. The hotel staff clearly takes pride in keeping all public areas and rooms spotlessly clean. Our room was thoroughly cleaned each day with fresh towels provided.
Amenities: In-room amenities were basic but sufficient. Free wifi access allowed us to stay connected. The daily refreshment of ice from the vending machine in the hallway was a nice touch.
Breakfast: While we did not partake in any meals here, breakfast is buffet and by the standard of most hotels, was ample and well-prepared.
Service: Front desk and housekeeping staff were polite, helpful and attentive to any needs during our stay. Check-in and check-out were smooth and efficient.
Value: For the affordable room rate at Road Lodge Carnival City, we felt it offered excellent value. The proximity to entertainment and clean, comfortable accommodations made it a hassle-free base despite the modest size.
Overall: While the rooms are on the small side, this hotel gets high marks for cleanliness, location and service. It provides clean, comfortable lodging for an affordable rate that is perfect for a family trip to Carnival City. I would definitely stay here again.
GGuest UserI've never been at a better hotel my whole life.
Trust me, the hotel is such a âWow!â
I will definitely go there for my honeymoon, from Zambia!
The location is superb, so close to the airport.
Shuttle from the airport and to the airport is free!
RReeseâsThis was an interesting experience because as we arrived, we had police vans parked in the parking. Of course thereâs any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, Iâm not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: â â â â â
GGuest UserCheck in was painless and efficient. Hotel is some distance from airport and the shuttle from hotel only runs on the hour so need to plan accordingly to catch your flight as peak hour traffic could be problematical.
Facilities are adequate for overnighting and hotel and room was clean. Room was well equipped with full ensuite, towels, and soaps.
GGuest UserI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standardâthere was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasnât a bad stay, but it didnât blow me away either. If youâre just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road đ
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
SSani7Was only there for one night stay, the person at the front dest was nice and friendly. My room key didnât work so they transferred me to another room. The breakfast was pretty good too. And thereâs a shuttle to and from the airport every 15minutes. One night stay was more than enough for me
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