Very nice hotel, the hotel has beautiful beaches, the ingredients in the restaurant are fresh, the hotel's paintings are very tasteful, there is a small shop for breakfast, very affordable. Anyway, hope to stay again
Older hotel, but great prices (especially for room with two queen beds) fairly clean and updated rooms. Breakfast is simple, but ok. No eggs waffles sausage or bacon. Friendly front desk. Drive up to your rooms. Curtains in bedroom do not reach the floor, and unfortunately well lit parking lots mean it never gets fully dark in bedroom. Overall well worth it if you’re looking for a bargain price hotel without lots of frills.
Overall clean, comfortable and well located hotel. Most of the staff was nice and helpful. Free coffee and tea in the morning. A bunch of people didn’t try to actually help when I asked questions about the city like how to take the bus. Clean but small gym. Overall would go back!
There is no direct agreement between Clarston Harbour Resort and Ctrip. Through the local agents, Ctrip only earns about 30% difference. We paid 3 days for Ctrip for 7099 yuan. After arriving at the hotel, the hotel does not recognize this. Orders, we have to pay nearly 700 dollars, promised to leave the store 3 to 5 days to return this paragraph. However, the hotel received two deductions from the hotel on the second day, which was $163.28 and $741.43. How to deal with it now, Ctrip has not yet answered clearly
The Francis Marion hotel is in the perfect location for those who want to walk the city and be close to all the attractions and food. The hotel was clean and the service was wonderful. Parking was easy and the hotel gives guests a card that makes it more affordable, as well. I will definitely stay here again when visiting Charleston!
Let my mother have access to our room info , which is not legal. This caused us serious harm as to what happened that day and after. They had my young son go with them from the hotel without my permission . I made the staff aware of their error so hopefully they understand how serious that is to give out information to other people who may call or show up .
Every time I visited my relatives I stayed at this lovely hotel. It’s more clean hotel I have ever been in my whole life. You will see your name on welcome screen. They provided shampoo for shower, coffee available 24hrs.
Good place to stay. Staff were very friendly and helpful. Rooms need a little more TLC like with dusting and some touch ups on rust and things like that. But overall it was a wonderful hotel to stay at. You will not be disappointed!!! Can’t wait to stay again.
Wonderful hotel within walking distance to the river and historic neighborhoods. They kept my bag for a few hours while I wandered around downtown after check out. The hotel gave me two vouchers for free drinks/snacks at their attached cafe which was wonderful. They also put free chocolate chip cookies on my door handle!
The only downside for me was that the room had a strong (but not unpleasant) perfume fragrance and sometimes you could hear the traffic at night. But it's worth the location and hey, better than smelling like bleach. I'd stay here again 👌
GGuest UserWorst hotel id ever been to. Our room had previously been used as a long term rental and had NOT BEEN CLEANED AT ALL before we arrived. DISGUSTING!
GGuest UserThe lady at check in was so nice and helpful! The hotel itself is another story. Wyndham hotels has always been a great well known name in hotels. That is why I chose this hotel. I was 100% disappointed in the room and the hotel itself! Nasty!! From the elevator to our room!! Nasty! I will not do that mistake again! Look closely at all pics! I was sooo disappointed! We slept on top of the bed spread because of how nasty it looked! We were so tired or tire otherwise would have driven back home! The furniture was so ragged and dirty and the air conditioner was barely working and the cigarette butt holder was right in front of our door so that is where everyone came to smoke and of course when we open the door the smoke came right in the room! The hotel was dirty and the floors and the carpet in the elevator and I could go on and on but it was that bad! The hair dryer had lipstick that looked like had melted on it and the only clean thing was the shower and it was new. We also had to ask for a remote to the tv.
The people who worked up front were awesome and we totally appreciated that!!! Please take and invest in upgrading and cleaning this place up!!
🙂
GGuest UserWe enjoyed one night at this gorgeous hotel! This was a quick holiday getaway for myself and my teen daughters. The hotel facilities are top notch with beautiful decor and amazing views and location. We enjoyed the pianist in the lobby, drink up check in, easy valet service and storage of luggage while we walked around downtown before leaving. The staff were overall extremely friendly with only a few exceptions that were just mediocre. The room had lots of seating which was nice as well as soft blankets on the bottom of the beds, although the blankets looked as if they needed a wash with some spots of things so unfortunately could not use. We enjoyed hanging out by the fireplace and being able to walk to the beautiful scenery of the river, great shopping, and food options such as Gather GVL food hall and ice cream at Marble Slab. And I was thrilled the cute little holiday market right outside the hotel was open for us to shop around and grab some great smelling holiday candles. Breakfast at Between the Trees was amazing - highly recommend the omelets and blueberry pancakes!
GGuest UserWhen we arrived at the hotel and checked in. We enquired about the breakfast which was included in the booking. We were suprised to find out that there wasn't actually a breakfast. You got this card, and every morning you could pick out one item out of their ”supermarket”. The ”supermarket” was basically a minifridge and freezer, and a couple of shelves. Here you could find little cups of icecream, frozen minipizza, water, cola, and things like crisps and m&m's. This is hardly a breakfast. And you could only take one item, not even a drink and a snack. We said that this was not what we expected when we made the booking with breakfast included.
The receptionist didn't even apologize just stated that the information on the website was old from 2021 and that they hadn't gotten around to changing it.
We decided on this hotel because the breakfast was included. It was a pretty expensive booking. With over 400 dollars per night you would expect at least and nice breakfast or apologies and compensation.
At the end we just took a bottle of water in the morning and had breakfast elsewhere.
AAshley NapierBeware of this hotel! Stayed nearly 30 days here. Had over $2000 still unresolved Fraud charges on two of my cards used at this hotel. Was harrassed daily even when room had been paid in full. Double charged twice during the stay tying up much needed funds that took over a month to get credited and refunded! Police were called , ultimately forced to leave a night I paid $165 for! Waited hours at the desk. They would run my card so many times and have it flagged for fraud - forcing me into hours on phone held hostage in their lobby while I had to call my bank and fight to have fraud alert lifted. Door keys constantly not working in the middle
Of the night. Pool room was freezing and pool dirty. The laundry had one working machine for entire hotel day and night. The printer was NEVER able to be used to print anything. The game
Room we were not even told existed until 3 weeks after staying there. Then once we knew about it no one could find where the game controller and supplies were kept. Horrid nightmare experience!
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