Since the hotel is new, there were a few kinks. For example, we booked two rooms but only one was reserved initially. We appreciate that the refund for the unreserved room was processed afterward. The cleanliness on the first day wasn't great, but after we mentioned it, it improved significantly on the second day. Despite some minor issues and the hotel being new, it's still a place worth staying. The rooms are spacious and airy, and there's parking available. The breakfast selection could be expanded, though.
Advantages:
Polite staff, excellent sound insulation, cozy rooms, delicious breakfasts, ski transfer, nice rooftop restaurant.
Flaws:
The room equipment is boring, there is nothing except soap, water and towels.
Overpriced for expectations.
But overall I liked it.
The hotel is new and beautifully designed. The rooms are spacious, and it was a wonderful surprise that the non-smoking room smelled so fresh. Its location is right in the city center, and the breakfast is of very high quality. I would definitely stay here again if I return to Kayseri.
Price/performance hotel. The staff are amateur but well-intentioned and ready to help.
We came to Erciyes to ski and since the mountain hotels were too expensive, we stayed in the center of Kayseri and made the round trip, 28 km away from the mountain.
The missing items in the room were brought quickly and without objection.
The breakfast was average in taste and sufficient.
The location of the hotel was great. We didn’t had breakfast but It looked really nice. There was plenty of choice. The room was spacious enough. It was a good hotel according to Its price. There is free parking. There is EV charging in the next hotel.
It is nice staying in that hotel. Their breakfast is very excellent, the people are very friendly, and the location is not far from city center. I wish i stayed more than the days i booked.
The room is not particularly big, but it is enough for one person, much better than ibis. The most satisfying thing is the variety of breakfast, I like it very much, it satisfies the Chinese taste buds. There are different hot dishes every day for three days.
Excellent location, inside a quiet historical neighborhood (very atmospheric). There were small difficulties in finding a car car, but everything was found.
The room is good, clean, but we were first offered a room next to the smoke room, and there was a bad smell of tobacco + the inability to open the window. But we were replacing the room on request to a similar and no smell.
Breakfast is delicious, the staff is very nicely recommended hot traditional dishes they can cook (something was sharp, better to clarify, but everything is delicious).
And a separate thank you to the staff member of the Respshen Cagkan for the hospitality and help with our questions.
Overall, a normal hotel for the money. Stayed for 2 nights. Come and spend the night. The only thing that bothered me was that they smoke in the rooms. There was an ashtray on the table (at least in ours).
Breakfasts are ok. Not a cornucopia, but we didn't leave hungry.
The staff is friendly.
I thought the service quality would be better if I stayed at a chain hotel. I didn't expect that there was no Chinese customer service staff, and the waiter couldn't even speak English fluently. The service attitude was very good, but communication was difficult.
Very Good
68 reviews
8.9/10
Price from
RUB 5,994
per night
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8,4/10
Very Good
GGuest UserThe room is not particularly big, but it is enough for one person, much better than ibis. The most satisfying thing is the variety of breakfast, I like it very much, it satisfies the Chinese taste buds. There are different hot dishes every day for three days.
BBarryThis hotel is ideal for those arriving or leaving by train - the station is across the road! That does mean there was some train noise - I enjoyed that - but there are only a handful of trains for those not so keen. I was on the top floor facing the station and road - when I closed the windows, traffic noise almost disappeared. It is a couple of km to the centre of town, which is why I only made location a 4, but there are plenty of buses. There are some fast food places nearby - the pizza place is pretty good. Hotel supplied breakfast, pretty standard for Turkey: sausage, cheese, bread, some veg, hot chips, eggs and tea.
The room was great - comfortable bed, a very useful desk and chair as well as a soft chair to relax in, decent shower and good wifi. I stayed three nights - they didn't service my room (I actually prefer that) but it was nice and clean to begin with. They had forgotten to supply a cup, but I grabbed one from another room. All in all, a very pleasant hotel, and at the lower price point for the area.
KKayra CangozThe location of the hotel was great. We didn’t had breakfast but It looked really nice. There was plenty of choice. The room was spacious enough. It was a good hotel according to Its price. There is free parking. There is EV charging in the next hotel.
HHakanPrice/performance hotel. The staff are amateur but well-intentioned and ready to help.
We came to Erciyes to ski and since the mountain hotels were too expensive, we stayed in the center of Kayseri and made the round trip, 28 km away from the mountain.
The missing items in the room were brought quickly and without objection.
The breakfast was average in taste and sufficient.
GGuest UserYorumlardan değerlendirip geldiğimiz yol üstü gecelik kaldığımız otel tertemiz imkanları yeterli ve güzel kahvaltısıyla bize keyif verdi teşekkür ederiz ilgi ve alakalarına,park yeri sorunsuz konum mükemmel
YYuhannanThe hotel is quite basic and small, but overall it's decent. The location is close to the ski center. The breakfast is similar to a Turkish breakfast and is acceptable, as I am familiar with it. However, the service isn’t very good, possibly because they have many guests.
Ps. I want to thank the doorman uncle (forgot to asking his name) —he was very helpful and a very nice person.
OOsman Beyaztas2nd time I visit this hotel. Overal ok hotel to stay, but I notice that the rooms aren't maintained not that well. That's a putty, since last year it was a great hotel to stay and now it's OK ish... Hope next year it will be better and not worse.
GGuest UserI thought the service quality would be better if I stayed at a chain hotel. I didn't expect that there was no Chinese customer service staff, and the waiter couldn't even speak English fluently. The service attitude was very good, but communication was difficult.
GGuest UserAdvantages:
Polite staff, excellent sound insulation, cozy rooms, delicious breakfasts, ski transfer, nice rooftop restaurant.
Flaws:
The room equipment is boring, there is nothing except soap, water and towels.
Overpriced for expectations.
But overall I liked it.
CChaigwenlatteMy friend and I loved this hotel. We loved the staff and the neighborhood. The neighborhood is not a tourist center so we got a real slice of life while there. We made many friends in the neighborhood at restaurants, and shops. I will truly miss the friends I made in this neighborhood.
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