We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
I had a lovely weekend , kind staff and very helpful especial the staff who was at reception on the 22rd of feb 2025 was so helpful thank you again.The breakfast was nice, enjoyed my stay.
Excellent value for Money. Very happy. Room was great. Nice and clean. Reception staff were extremely helpful and friendly. The breakfast was also excellent with a huge choice of food and parking was free also.
Great hotel to stay in if you are traveling for work. Pool and jacuzzi is always a bonus. Great food in the Burgundy restaurant, but don't order Tiramusu (it's too creamy, no taste of coffee or alcohol - very bad)! Staff members are friendly, let us stay for an extra hour, which was nice.
A really good hotel which only fails to score higher for the following reasons.
The optional breakfast on the first morning of my stay was so good, and value for money, I booked for the following two mornings of my stay. Day two, again excellent quality of food and service.
Day three was a complete disappointment.
The cooked food was greasy and well passed it's best from the heated buffet.
Service from the staff was slow, tea was only luke warm.
If this had of been day one, I certainly wouldn't have booked again.
The room was equipped with everything I needed, tea and coffee, iron and board, additional fan and heating.
I felt the 40 inch TV was too large for the size of the room and it was placed on the dressing table which took up about 50% of the area.
The TV gad been ”adapted” to the usual ”Hotel Mode” settings and had very limited ”free” channels to view if compared to the standard terrestrial channels in the UK.
An online system was used to provide the available media and showed poor latency on several occasions.
A major negative being the system had no menu option to select the available stations.
Also, the room was not serviced during my three night stay. Not a big issue, but fresh toweling would have scored better.
This hotel could easily score better.
Excellent hotel facilities and friendly staff.
Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.
Absolutely stunning hotel , in acres of land to walk around .
The staff were superb .
Rooms were clean and warm.
Breakfast was buffet style with plenty to choose from.
Will stay again , hopefully to meet the two ghosts that haunt the place .
Very Good
110 reviews
8.7/10
Price from
CAD 118
per night
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9.0/10
Great
SSOK YUENI would gladly give this place more than five stars in my review. The breakfast offered is incredibly diverse, which is a highlight of my stay. Additionally, the bed is exceptionally comfortable, ensuring a restful night's sleep. I also appreciate the modern decoration throughout the hotel, which adds to its overall charm. Furthermore, the waiter at the hotel provided excellent service, contributing to a pleasant experience. However, I do have one concern regarding the parking space; I worry that if I return, it might be difficult to find a spot.
GGuest UserI used to live in COVENTRY back in the 70*s..How it*s changed...The Britannia was a over night stay before traveling to GOLDERS GREEN CREM to visit MARC BOLANS (T-REX) final resting place.. 2 Lovely days break..Staff were helpfull with my internet on my laptop..Would use them again...
LLing TszThe aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough !
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
WWinsomeThe hotel was good
The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes
The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady
AAsnafi NaderThe hotel location is great: 3 minutes to the New Street Station (i.e. the main/central railway station), Mailbox (a shopping and restaurant center along canals), and Birmingham Museum and Art Gallery, 5 minutes to China town, 10 minutes to Jewelry Quarter (all by walking)… The room was clean and the bed comfortable. However, the other guests’ showering and toilet flushing was overheard all the time/continuously, specially between 6 am-8 am. The breakfast is nice but the restaurant flow (the positions of the food, drinks etc., and the movements of the service staff) is not OK.
LLEEClean , staffs are nice , good service. Location is not close to city center Main Street. Take 15-20 mins to the main shopping mall. Apart that , everything is good
CChikoooBest stay in the UK so far, its affordable for families and my stay was very comfortable…the reception was so helpful on EVERYTHING 💙parking was convenient…The amenities 11/10🤩 everything was included dishwasher, hob, pans, spoons, both AC & heater was in the unit…AMAZING💌 and to top it all off being a creative i absolutely adore the attention to detail and design of the place😌↕️ would definitely book another stay with Staycity😊
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