A budget version of other Taj hotels.
The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk.
Then there's no porter service, so you're meant to carry your own luggage to your room.
The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying.
That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service.
If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.
The Taj Cormandel was a fantastic hotel and stay for us on our recent trip to Chennai. We were made welcome from the minute we stepped out of the cab. All staff are very helpful and friendly but Amit from the Chipstead deserves a special mention for his outstanding customer service and welcoming manner.
Rooms were large and very comfortable. Housekeeping and services were top notch, plentiful large towels and hot water, plus some housekeeping surprises we enjoyed on our stay.
Breakfasts were buffet style with lots of choice and culinary types, service was very well organised and any special breakfast requests delivered to your table.
Choice of restaurants for having dinner and a lounge for drinks and cocktails.
Swimming pool with outside loungers and fitness room are on the lower ground area of the hotel. Towels provided.
Would recommend a stay here.
Residency Towers is the best choice for my stay in Geyinbaituo. The reason is very simple. This small town is a five-star hotel that is very few, and it is finished. The hotel is quite satisfactory but not lost, and the price/performance ratio is not bad.
Loved the stay. Staff and service are excellent and reliably great. The location is right in the middle of the town in a main thorough fare, in close proximity to the Temples for those who visit on a pilgrimage to Kanchipuram. The access to the location though, as also visibility from the road leaves room for improvement. Food was delicious and great, and the free breakfast had an elaborate big spread. The courtesy of the staff who are always checking up on you and asking you how's your stay and dining experience deserves a special mention. All in all, a great facility to have in Kanchipuram that makes staying there comfortable and worry free.
Amazing service in all senses. The food is amazing there. Do try if you visit salem. Highly recommended. The room-service and in-room dining is a hasslefree thing and we can just relax without any tension.
Location is good. Food is also tasty and variety of dishes in breakfast. Rooms are decorated by carved wooden furniture. Overall very nice experience of stay.
Pleasant stay with good service, rooms are very good and large with great room service. My child enjoyed a lot and they surprised her with Christmas and New year 🎁..
Review: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
Amazing
96 reviews
9.4/10
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GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
GGuest UserFabulous setting up on a hill about a 20 min walk down to the town(definitely get a rickshaw back). Didn’t realise we could order eggs for breakfast until our second morning (not offered them on the first morning). Cake at breakfast was yummy.
Bathroom hadn’t been cleaned on arrival and there were splatters marks on the wall above the tea/coffee area. We also returned to our room late afternoon to find maintenance working on our balcony - did feel this could have been done after checkout!
Fabulous shower.
We ate in the restaurant one night and the food was very good. The high taxes in Tamil Nadu added to the price (almost 25%) so bear this in mind . Cocktails weee excellent.
We did the morning ’hike’ which was well worth getting up for.
We were brought a hot water bottle on our second night which was a lovely surprise.
Tea & biscuits served between 5 & 5.30pm which was a nice touch although more of the breakfast cake would have been good.
Would recommend staying here as rooms, location & restaurant are excellent.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
AArivurajBerry Resort Hill Ooty Review: A 3-Day Paradise
I recently spent 3 unforgettable days at Berry Resort Hill Ooty, and it truly lived up to the hype. This is undoubtedly one of the best resorts in the region, offering breathtaking views that surpass any other I've encountered in Ooty. Perched atop a hill, the scenery is simply mesmerizing.
The resort itself is beautifully maintained and exudes a serene ambiance. The rooms are comfortable and well-appointed, providing a perfect retreat after a day of exploring.
A highlight of my stay was the delicious food. Every meal was a culinary delight, showcasing a wonderful blend of local flavors.
The staff, particularly Mr. Predeep at the reception, were incredibly friendly and helpful. Their warm hospitality made me feel truly welcome.
Key Takeaways:
* Book in Advance: This resort is highly sought after, so I strongly recommend booking well in advance, especially if traveling during peak season.
* Embrace the Views: The panoramic vistas from the resort are truly unforgettable.
* Don't Miss the Tea Factory: A visit to a nearby tea factory is a must for any visitor to Ooty.
Overall:
My 3-day stay at Berry Resort Hill was a truly rejuvenating experience. The stunning views, excellent food, and exceptional service combined to create an unforgettable vacation. I highly recommend this resort to anyone seeking a luxurious and relaxing getaway in Ooty.
I hope this review effectively captures your recent 3-day stay at Berry Resort Hill!
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
AAndy_CNUKI chose Ra***a Towers primarily because of the location and its website. The location was excellent for me, just a few minutes walk from the entrance of Sri Ra***a Ashram which was literally at the end of the street. (I discovered a nearby cafe/restaurant called 'The Dreaming Tree' which is one of the main places for meeting Westerners and which is also just a few minutes walk away plus Ganga Ma's place is also close by for Satsangs). The staff were always friendly, approachable and helpful (and arranged a taxi for me in advance from Chennai airport direct to Ra***a Towers). The attached restaurant served traditional local food which was fine although I preferred to buy my own cereals and fruit for breakfast which I prepared in the kitchen area of my room. My room was fine and everything worked, including the hot water. At night, monkeys would sleep against my bathroom window and on my balcony! Another feature of this hotel I liked was the rooftop terrace which had great views of *********a. The website was a little misleading about the meditation halls though, when I was there the meditation halls appeared to be being used as dormitories. And the library was out of use while I was there too due to building work. Overall though, I was happy with my stay here: the place was clean and secure, and seemed relatively high-end compared to ***y other places in Tiruvannamalai.
GGuest UserThe booking was done for Kings Bed and Breakfast for two. I was given a Queens Bed room and denied breakfast until I showed the booking confirmation from Trip. The room was an interconnected one that there was no study table and even a whisper could be heard. Someone was snoring away to glory on 17th night that we couldnt sleep properly, which prompted me for a change of room. They gave me 314 room no. which again was a queens bed. upon enquiry the hotel staff Benison told me that all their rooms are only Queens bed. I feel that Trip.com cheated me with false information. I plan to file a complaint with the consumer court seeking remedy. This is not done.
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