Hotel near Mangga Dua,West Jakarta2.8% of visitors choose this area
HHAIRY2025.08.23
Firstly you need to find the “express” lift which is near happy mart on GF1. I only found it on the last day and had been using the factory lift which was very slow.
Room was fantastic for the price. Clean room with comfy big bed soft pillows and strong hot shower. Great location if you are visiting Chinatown, which had plenty of food. Will definitely stay here again.
Hotel near Kuningan,South Jakarta19.7% of visitors choose this area
LLailanilailani2025.05.10
The staff are very welcome and friendly. I chose a 2-bedroom executive room for 4 people, which is spacious and spotless. There is also a stove, washing machine, and a smart TV, so I can say it's highly recommended for staycation!
What I love the most is the view of the city from the swimming pool. I totally enjoyed spending time here! And will surely come back
I recently stayed at the Terraz Tree Hotel Jakarta, and I must say, it was an absolutely delightful experience! From the moment I walked in, I felt warmly welcomed by the friendly and accommodating staff, which set the tone for the rest of my stay. The location is fantastic! Situated in the heart of Jakarta, the hotel is just a short distance from some of the city’s best shopping centers, restaurants, and cultural attractions. It’s also very accessible to public transportation, making it easy to get around. The hotel also features a lovely rooftop garden where I spent some time relaxing and enjoying the city views. It’s a peaceful spot to unwind after a busy day of exploring Jakarta. I didn’t get a chance to use the gym, but it looked well-equipped. For the quality of service, comfort, and amenities offered, Terraz Tree Hotel Jakarta is exceptional value for money. I left feeling like I got more than I expected for the price.
Hotel near Thamrin,Central Jakarta44.9% of visitors choose this area
AAnonymous User2025.09.28
Location if super near to Thamrin Mall, Grand Indonesia & Plaza Indonesia. Security guards are helpful with our safety (ie: helping to cross the busy road of Jakarta). Luggage can be kept even after checkout - very helpful when the flight is much later than the checkout time. Room is apartment like and very spacious and clean.
The hotel is clean and the staff are friendly specially the duty manger Mr Andi. He is helpful *** and always smile .
Also special thanks for front desk staff.
Hotel near Gajah Mada,Central Jakarta4.5% of visitors choose this area
CChayady2025.08.21
Review: 5-Star Hotel Stay – Mixed Experience.
I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings.
Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property.
Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding.
Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine.
The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view.
Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience.
For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards.
Rating: 3.5/5
Hotel near Mangga Dua,West Jakarta2.8% of visitors choose this area
GGuest User2025.08.08
Staying at Holiday Inn Suites Jakarta was such a fantastic experience—easily one of the highlights of my trip!
First off, the location is super convenient. It’s close to key areas, with easy access to public transport and plenty of dining and shopping options nearby, making it a breeze to explore the city or get to meetings if you’re traveling for work.
The suites themselves are a standout. Spacious, well-designed, and spotle
Hotel near Sudirman,Central Jakarta10.5% of visitors choose this area
AAnonymous User2025.07.26
The front desk there has very good hospitality with warm greeting and smile. As well provide you and suggest you options and do not push you. Thumbs up for their front desk. we do not request for house keeping, and eventually they call and approach us to check if we need any amenities, which surprise us with their good service. The hotel has a layer of securities where they will check the car/taxi entering their premises, which make me feel safe. If you wish to buy some groceries , there are some mart out there which is walking distance, but pls do expect the road is not so proper to walk at the roadside as there are a lot of cars and motorcycles.. The room come with kitchen where we can do simple cooking (provided u have the groceries).. I will stay back the same hotel if I back to Jakarta again ..
Hotel near Pluit,North Jakarta6.6% of visitors choose this area
GGuest User2025.08.01
I recently stayed at Holiday Inn Express Jakarta Pluit during a business trip and overall found it to be a convenient and well‑priced option. The location is excellent—it’s literally above Emporium Pluit Mall, offering endless dining and retail choices right downstairs. The staff were courteous and efficient, from reception to breakfast service.
Hotel near Sudirman,South Jakarta10.5% of visitors choose this area
NNaz.2025.07.09
Guest services are nice and polite. Gotta give credits to the lady at the front desk, I didn’t get her name. But she has a long hair and wore specs. Always serving the guest with a smile! :)
The room were clean and have all the necessary things that is needed. But wish that they have 2 pillows on the bed instead of 1, and the room slippers only 1 in each room but we had 4 people in the room. Another downside is the location, there’s always flood when it’s raining. So a little hard to travel back with grab because they will have to go another way and unable to order food cause no riders would want to take :’)
Other than that, everything is good. Would stay there again in the future.
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PPumpkinspiceOne of the best hotel in Jakarta, centralized located in business district and easily to go to anywhere in walking distance (Pacific Place, SCBD Park, Ashta)
The service was amazing, also really love the smell when you entering the hotel! Their amenities products smells amazing as well
GGuest UserFirst stay here. Check in was fast, staff friendly. Broke my glasses earlier and they recommended me an express optics shop around the corner.
Room size was ok, not too big. Strong hot shower with a bidet. Bed was comfortable but the pillow was too hard for me. Got a stiff neck the next morning. Swimming pool was big enough but more for the kids. Walking distance to sawah besar station and many food choice around. Will be back.
AAnonymous UserThe front desk there has very good hospitality with warm greeting and smile. As well provide you and suggest you options and do not push you. Thumbs up for their front desk. we do not request for house keeping, and eventually they call and approach us to check if we need any amenities, which surprise us with their good service. The hotel has a layer of securities where they will check the car/taxi entering their premises, which make me feel safe. If you wish to buy some groceries , there are some mart out there which is walking distance, but pls do expect the road is not so proper to walk at the roadside as there are a lot of cars and motorcycles.. The room come with kitchen where we can do simple cooking (provided u have the groceries).. I will stay back the same hotel if I back to Jakarta again ..
GGuest UserI've been to many countries around world. I've stayed in many nice boutique, premium and luxury hotels. But believe me, none was as good as Wyndham Casablanca. And you know what makes it so special?
From the doorman to the receptionists, from the pool staff to the restaurant waiter, everyone is incredibly warm, friendly, and helpful. I can honestly say that just staying here has changed my perspective on life. This may also be due to the kindness of the Indonesian people. Believe me, you won't regret your stay here in this hotel.
At a completely unexpected moment (even I'd forgotten) —I'm not one for celebrating birthdays— two staff members came to wish me a happy birthday with a cute cake. They made me experience every emotion at once. I'd like to thank everyone again. You are all beautiful and precious.
Well if you are looking for more objective review, then let me summarize it like this:
Breakfast : Amazing (mostly Asian cuisine)
Pool: Clean and relaxing
Staff: Just amazing. Very kind, smiling and helpful
Location: City center. Just few meters away of a shopping mall
Price: Compared to many other chain hotels, much better.
Rooms: Clean and spacious
FFancyTravelDespite its cleanliness, location and amenities, this hotel is well located in central Jakarta opposite Thamrin bus station but not near metro station. As it’s situated by the main road, the traffic noises are very loud throughout the day and night. Apparently the sound proofing of the hotel is inefficient and the walls are thin as well so can hear neighbouring rooms guests noises especially banging doors when going in and out ! Worst WiFi connection for hotel of this grade, it’s extremely unstable! Also the lighting in the bathroom is poor for women doing make up but its shower is very strong, hot and powerful. My friend tried its in-house massage and was totally disappointed since the massage therapist is unprofessional and knows nothing about massage!
The only positive thing is that all their staff are very friendly, warm and helpful and they will try to help as much as possible.
FFeliceStayed here for a friend wedding. Booking through Trip.com.
Overall, room was nice but too DARK! no good spot for make up since its too dark. lighting very in need of improvement. Daytime light was okay since the room is surrounded by window, but at night, Junior suite room barely have any lights (only 2 hanging yellow dime light and the ceiling light above the window curtain.. imagine how dime is the room).
Unfortunately, just after check in, found a small cockroach in the bathroom. went hidden after calling Housekeeping, but it was not dead. Pest control could be improved.
For a four star hotel and higher category room type, i believe amenities could be improved. as the soap & shampoo provided was uncomparable below standard of other 4 star property like ascott / marriott, since they're using small tube of soap and shampoo. maybe they're cutting the cost there.
breakfast overall was good. many variety of food from Indonesian - Asian - International. But eggs station could be improved, as during rush hour, the queue was quite long. It can be seen that the chef is overwhelmed and causing the food quality to go down.
GGuest UserNice design and basic room. Nothing much around the vicinity of the hotel even though it is in Dharmawangsa . . unfortunately the wrong side!
So if you are looking for cafes, bars, eateries around the hotel better not stay here. This hotel is attached to a convention hall which I believe is popular for weddings. So could be crowded and noisy if there is a wedding or event going on. Breakfast was pretty good and affordable. Service overall is very good . . all the staff try to make the guests happy.
The cafe food is ok if you stick to the standard Indonesian cuisine. We tried the Tom Yam Goong Soup and it was totally not right! But in all fairness the F&B manager did not charge us for it after we gave him the feedback.
Will probably stay again if we have meetings that way.
Jjames setiawanHave stayed at this hotel twice. Always satisfied with our stay. Friendly staff, and comfortable rooms. The onsen facility is what keeps us coming back to this hotel. One of the facilities that we think is really worth visiting. The food at the restaurant is also quite varied with a pretty good taste. Thank you Kuretakeso. We will be back again.
PPuteriHotel is wonderful and clean, definitely a good location if you would like to go Grand/Plaza Indonesia! would come again! they provide free shuttle service as well!
NNur LydiaAll
Good! My mom was very happy with the hotels! The services was great the breakfast was great n a lot choices! This apps are friendly users!
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