We had an elevator breakdown and were stuck for more than 20 minutes. The service at the restaurant was extremely slow, and the staff was not friendly. I do not recommend this hotel.
Whilst the location of this hotel is excellent, and the aesthetic of the hotel is very regal / European in its vibe (old style elevator, bell boy, tea room), the actual facilities are just average. The handle to our room was broken, the room itself smelt damp, there was no wifi connection available and no water bottles were provided as previously promised. The novelty in living in a “fancy” turn-of-the-century style hotel was fine for 1 night, but I’m not sure I’d recommend this place based on the price tag per night.
Thank you for the warm welcome! The hotel is located in a closed, guarded area, among many shops (shopping center), cafes and restaurants. It is incredibly convenient, since you can go out in the evening for a walk and have dinner without any problems and with pleasure) A small piece of Europe in noisy, dusty and high-calorie Alexandria🙏
+ Cozy room, large bed with a good mattress and clean fresh linen.
+ New plumbing, good pressure and hot water
+ Bathrobes in the rooms upon request, but free of charge, no slippers)
+ Delicious hearty breakfasts, a large selection in a clean stylish restaurant with good dishes and furniture
+ The price of accommodation includes use of swimming pools (one heated, one without - on the roof of the hotel), sauna, hamam, jacuzzi - we enjoyed using this service in the evenings after busy excursion days, in silence and relaxation summing up the day!
Excellent hotel for its price, I recommend!
This hotel is located inside Montaza Park, with standard sea view rooms and its own beach. The hotel is very new, the bedding facilities are comfortable, and the service is attentive and attentive. There are also welcome cakes and free drinks. Breakfast is not a buffet, the gourmet breakfast is very special. Among the five-star hotels in Alexandria, it is the best value for money.
I recently stayed at the Four Seasons Alexandria for two days and my experience was absolutely wonderful. From the moment I arrived, I was impressed by the hotel's magnificent decor, inspired by the 1800s. Every detail, from the furniture to the lighting fixtures, evoked a classic elegance that transported me to another era.
The hotel has direct access to a shopping center, which is extremely convenient for shopping without leaving the comfort of the establishment. In addition, the interior of the hotel is decorated with numerous paintings, adding to the artistic and refined atmosphere of the place.
But what really made my stay exceptional was the staff. Each member of the team was smiling, very welcoming and always ready to help. Their attention to detail and desire to make your stay as pleasant as possible is truly remarkable.
I highly recommend the Four Seasons Alexandria to anyone looking for a luxury hotel experience with a historic twist. It is a place where beauty, comfort and hospitality meet harmoniously.
The room is clean and compact, and the hotel lobby is a very high space. When you enter, it feels like a serious hotel, not a B&B. After exiting the hotel, walk to the right for a minute or two and you will reach the seaside. It is 2 kilometers away from the Pompeii Column and 2.6 kilometers away from the Gabeyi Castle. This store is pretty good, enough for 4 stars. I guess the negative reviews on the Internet are caused by competitors.
Enjoyed my stay in this hotel, I've got no complaints other than the fact that for 4 months now, their private beach has been closed due to government renovations on the beachfront and I do not remember being informed of this in the booking page before I booked. The main reason I booked was for the beach so understandably, I was disappointed.
Очень хороший охраняемый гостиничный комплекс ЗА городом. Красивое чистое безопасное место. Комната классная, все новое, но у меня был душ, а не ванная, как заявлено на фото номера. Завтрак восхитительный, большой выбор выпечки, сыров, фруктов, овощей, напитков.. очень внимательный и приятный персонал.
Заселение в 15.00 , но мы получили комнату около 18 вечера((. Ещё на месте выяснилось, что требуется доплата, неизвестно за что.. этим вопросом занималась служба Trip, поэтому я не очень расстроилась. Все развлечения в отеле платные - бильярд, аэрохоккей, теннис, гольф. Бассейн на крыше с подогревом! Жаль никто не сказал об этом, я нашла его только к концу второго дня пребывания.
Сложно вызвать такси, это далеко от города. Нужно долго ждать. Из города тоже не все хотят туда ехать.
Hotel near Al Mamurah,Alexandria100% of visitors choose this area
WWaseem Jordan2023.04.28
I would thanks (Dina) from reception team, she helpe me in early check in with a huge welcoming, at all hotel was good and clean and have a nice beach, maybe the location was far but it good to stay for relaxing and calm.
67 reviews
8.1/10
Price from
PHP 6,265
per night
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9.1/10
BBen thabetWe had an elevator breakdown and were stuck for more than 20 minutes. The service at the restaurant was extremely slow, and the staff was not friendly. I do not recommend this hotel.
GGuest UserThe room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra.
Breakfast was pleasant. Lovely view. Attentive waiting staff.
Location excellent.
The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up.
This could be a great hotel, but is a
now a reminder of indifference and apathy.
The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person.
The attached photograph shows the much nicer room and embellished description in the advert.
Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.
WWaseem JordanI would thanks (Dina) from reception team, she helpe me in early check in with a huge welcoming, at all hotel was good and clean and have a nice beach, maybe the location was far but it good to stay for relaxing and calm.
JJoshDBWWhilst the location of this hotel is excellent, and the aesthetic of the hotel is very regal / European in its vibe (old style elevator, bell boy, tea room), the actual facilities are just average. The handle to our room was broken, the room itself smelt damp, there was no wifi connection available and no water bottles were provided as previously promised. The novelty in living in a “fancy” turn-of-the-century style hotel was fine for 1 night, but I’m not sure I’d recommend this place based on the price tag per night.
GGuest UserThank you for the warm welcome! The hotel is located in a closed, guarded area, among many shops (shopping center), cafes and restaurants. It is incredibly convenient, since you can go out in the evening for a walk and have dinner without any problems and with pleasure) A small piece of Europe in noisy, dusty and high-calorie Alexandria🙏
+ Cozy room, large bed with a good mattress and clean fresh linen.
+ New plumbing, good pressure and hot water
+ Bathrobes in the rooms upon request, but free of charge, no slippers)
+ Delicious hearty breakfasts, a large selection in a clean stylish restaurant with good dishes and furniture
+ The price of accommodation includes use of swimming pools (one heated, one without - on the roof of the hotel), sauna, hamam, jacuzzi - we enjoyed using this service in the evenings after busy excursion days, in silence and relaxation summing up the day!
Excellent hotel for its price, I recommend!
JJohnEnjoyed my stay in this hotel, I've got no complaints other than the fact that for 4 months now, their private beach has been closed due to government renovations on the beachfront and I do not remember being informed of this in the booking page before I booked. The main reason I booked was for the beach so understandably, I was disappointed.
CChPangIt is heritage hotel with history dated back almost 100 years, and stayed by famous people in the past such as Winston Churchill and Elvis Presley. Located centrally and easily accessible to most of the key attractions in Alexandria. Highly recommended place to stay.
WWenmenglThe room is clean and compact, and the hotel lobby is a very high space. When you enter, it feels like a serious hotel, not a B&B. After exiting the hotel, walk to the right for a minute or two and you will reach the seaside. It is 2 kilometers away from the Pompeii Column and 2.6 kilometers away from the Gabeyi Castle. This store is pretty good, enough for 4 stars. I guess the negative reviews on the Internet are caused by competitors.
GGuest UserThe service in the lobby is great, and it is far from the city center. The hotel beach needs to cross a road to get there. The parking lot charges 150 Egyptian pounds, and there are doormen who are responsible for parking and picking up the car. The sanitary products in the room are not complete, such as towels, and there is no hair dryer. The service attitude of the waiters is good.
ممحمد نايف الدهاسلقد كان لدي حجز ل ٥ ايام استخدمت ٣ أيام ولظرف طاري غادرت واهديت اليومين الباقيه لأحد أصحابي وبلغت الإستقبال بذلك وأخذت موافقتهم وحضر صاحبي وبلغ بأنه لامانع لكن فوجئت بعد ساعتين من مغادرتي ب رفضهم إسكان صديقي
ولم استرد المبلغ فماهو الحل
علما بأن موظفات الإستقبال إسراء ونور كانو لطفاء وخدومين
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