Super close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
Hotel near Centro,Santiago70% of visitors choose this area
LLena Mcls2026.03.13
This is the third hostel I stayed in in Santiago and it was by far my favorite! The staff is super friendly and helpful. A special shoutout to Cristian who goes beyond for the customers and makes you feel right at home. I can’t thank him enough for all his support! Apart from that the facilities are great, beds are comfortable and the social areas are nice!
Hotel near Centro,Santiago70% of visitors choose this area
GGuest User2025.11.07
location is very good and convenient, staffs are friendly and helpful, room is spacious and view is good if you can get the room face the Main Street, overall the hotel is good
Hotel near Centro,Santiago70% of visitors choose this area
GGuest User2026.01.26
It may be a little inconvenient to have heavy things because it walks about 10 minutes from the subway.
The garden and poolside are cozy.
Some of the staff are friendly.
It is difficult to use the cleaning around the water from early morning.
The customer layer becomes cheap.
This was my third stay here in the last week as I used the airport as a base for travel. Holiday Inn is perfect for this. Super easy to get to from both domestic and international airports. Easy check in. Helpful staff. Big bathroom. Comfortable bed. Great wifi. Good breakfast. Nice bar and relaxation area. This hotel comes with my strongest recommendation.
This hotel is a real gem! The airport shuttle drops you off right across the street. They even offer free luggage storage if you're returning for another stay. We had to check out at 5 AM for our flight, and they thoughtfully packed us a breakfast to go – that was incredibly kind. The room itself was great too, very clean and well-maintained.
Hotel near Centro,Santiago70% of visitors choose this area
GGuest User2025.11.23
It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give.
From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service.
I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE
Hotel near Vitacura,Santiago30% of visitors choose this area
VVIDASAFETY2025.03.31
According to the client, it is located in the north of the capital Santiago, where safety is the top priority and the surrounding environment is also good. It is only 20 minutes away from the airport and is convenient for travel.
Great
99 reviews
9.2/10
Price from
BRL 497
per night
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9,5/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
HHaiThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
GGuest UserSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
AAnonymous UserThe hotel was very comfortable and comfortable, and the hotel was very comfortable and very comfortable. The hotel is very comfortable and comfortable and is very comfortable and comfortable.
GGuest UserWe were very frustrated upon arrival as we had advised our flight and ETA and nobody was there to pick us up. We had to pay US$32.00 to take a taxi which was crazy and upon arrival at hotel we were told that the phones were donw (as we did try to call several times without a response). There should have been some form of communication even via Whats app or email and there was none. The phones had been down since 10 am that morning. Before storm started
In the evening we had dinner and the service of 3 people was super slow with a number of people being frustrated.
On the other hand next day for lunch we had Monica and she was amazing waitress.
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️ Amazing Stay – Great Value and Service
I had a fantastic experience at Hotel Sommelier Loft. The staff were incredibly welcoming and helpful, always ready to assist with a smile. The rooms were spotlessly clean, well-designed, and very comfortable. I especially appreciated the central location — close to restaurants, shops, and major attractions, yet still peaceful at night. It’s also excellent value for money, offering quality service and comfort without the high price. Highly recommended for anyone visiting the area!
GGuest UserSuper close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
ZZJD007It's a duplex, with living upstairs and cooking space on the ground floor. It uses gas and comes with all the tableware, which is excellent.
Cons: The bedding wasn't very good. The bathroom towels weren't changed by the staff.
The front desk was very friendly.
How much is the average rate for hotels with Wi-Fi in Santiago Metropolitan Region?
For hotels with Wi-Fi in Santiago Metropolitan Region, the average price on weekdays is BRL 570, and the average price on weekends (Friday–Saturday) is BRL 563.
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