Novotel Hotels in Zurich

I had a fantastic stay at the Novotel Zurich City West! The hotel is modern and well-appointed, with spacious rooms that are both comfortable and stylish. The staff was friendly and attentive, making my experience even better. The breakfast buffet was delicious and offered a great variety.

Good thing first - the breakfast is fine. Worst sleeping couch I experienced ever - every single spring in the mattress was stabbing me;( - why not a foam mattress? Ironically they promote ”Beds with a whole new level of comfort”, lol. Some mold in the bathroom. Finally the parking lot damaged my car by an idiotically placed larger concrete brick. Placed there by purpose according to a janitor to protect a pillar from damage. Thus at least one other car was scratched during our one night stay. We will sue the hotel that denies any responsibility.