No.599 Zhujiang South Road, Tianyuan District, Zhuzhou, Hunan, 412000, ChinaView Hotel Details
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Zhuzhou Yannian Plaza Hotel Guest Reviews
4.7/5
Outstanding
2306 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2306)
Positive reviews(2281)
Reviews with photos/video(358)
Friendly front desk staff(277)
Delicious breakfast(136)
Convenient for shopping(49)
Perfect for business trips(48)
Stayed multiple times(30)
Nice toiletries(19)
Located downtown(16)
Delicious buffet(9)
Negative reviews(25)
Guest User
Business Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
good。
Response from Property: ❤~自助茶飲~親愛的小主,感謝您下榻株洲延年廣場酒店,酒店是一個驛站,有人匆匆抵達,也有人匆匆離開,那麼城市延年便是您在驛站中的小憩最好的選擇,我們一定會努力讓您感受到細緻周到的服務,不會辜負您旅途好心情
Robert - London
Cozy Queen Room
Stayed in Feb 2023
Family
17 review
3.7/5
Posted on Jun 3, 2023
Acceptable for price.
Response from Property: ❤️~ Exclusive butler service ~ We have received your praise! It's still a pity that I didn't get all 5 points from you... Hey hey, but thank you for your thumbs up! There is still a long way to go to your satisfactory score of 5 points. Oh, we will work hard again! There are also discount activities for booking in advance. I wish you a happy life and smooth work!
koocola
Business 2-bed Room
Stayed in Sep 2024
Family
33 review
5.0/5
Outstanding
Posted on Oct 6, 2024
We went to Liling from Jiangxi to see ceramics and decided to stay in downtown Zhuzhou for one night. The hotel is in a good location, next to the shopping mall and leisure square, which is very convenient for eating and strolling. Parking is in the same parking lot as the commercial square, which is also very convenient, with many parking spaces. The hotel facilities are well maintained, the hygiene is also very good, and the breakfast quality is also good. Overall, it is very good.
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Response from Property: ❤️~Self-service tea break~Wow! Such a high evaluation, please allow me to be proud. The colleagues of Zhuzhou Yannian Plaza Hotel have been working hard to provide thoughtful and exquisite services. I believe that with your company, we will go more smoothly. Thank you for having you and look forward to your next stay.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
34 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The service attitude of the lady at the front desk was very good. Any problems were solved in time! There is only one thing: after parking underground, it is difficult to find the hotel lobby! I hope the business can put more signs in the underground parking lot to make it easier for guests to find the location!
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6/7
Response from Property: ❤️~前台免費寄存行李~感謝親的誇獎,感激滿滿,前台工作人員都是用心對待每一個客人的,相信收到您的鼓勵,他們將更加努力的服務好每一位到店客人,我們一直奉承的服務理念“想您之想,餘下的交給我們”,滿意只是起點,沒有終點,我們一直在學習,您就是我們成長的見證人,感恩有您,一路同行!
Anonymous User
Business Queen Room
Stayed in Sep 2024
Business travelers
2 review
3.7/5
Posted on Oct 5, 2024
The hotel facilities are OK, with its own brand of water. What I am not satisfied with is that I checked in during the season change and the temperature dropped. However, the hotel's central air conditioning only supports cooling, making the room only 20 degrees. I called the front desk to ask for an electric heater, but the front desk said it was unclear and I had to ask. The hotel's temperature management needs to be optimized. I almost caught a cold.
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Response from Property: ❤~送客至房間~感謝您對我們服務的肯定,也非常抱歉給您一次不舒適的入住體驗,國慶期間株洲氣温降幅、晝夜温差都比較大,入住客人來自全國各地所以體感温度也都不一樣,有客人覺得冷也有客人覺得熱,根據室外温度咱們酒店是中央空調開啟的是冷氣,您下次入住可以關閉空調和窗户,可能會舒服一些,感謝您提出的寶貴意見,後期我們會加強前台的培訓工作,也真誠期待您再次光臨!祝您生活愉快,工作順利~
kevin
Family 2-bed Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel service is very good, the food is delicious, and the surrounding food and drink life is very convenient. Every time I come to Zhuzhou, I will stay here. It is next to Shennong Lake Park. It is very convenient for people who like jogging to stay here
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Response from Property: ❤️~自助早餐~尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小延家會是您回憶裏那個温馨最獨特的那個港灣!記得常回來看看我們哦,祝君安好
YINGING~
Cozy Queen Room
Stayed in Aug 2024
Other
7 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Facilities: Complete facilities, everything you need, self-service printing is very convenient, which is not available in most hotels
Hygiene: The room is quite clean.
Environment: Near Yandi Square, there is everything nearby, it is very convenient to eat, drink and have fun
Service: The front desk lady Xiao Pengpeng is very nice
Original TextTranslated by Google
Response from Property: ❤️~免費停車~感謝您對延年的肯定、讚美和支持。您的五分好評就是我們的燃料,有了燃料就能飛的更遠,更高。延年人會不斷創新,不斷完善,為奔波在路途中的人兒提供最好最温馨的第四空間。
Guest User
Business 2-bed Room
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 17, 2024
The hotel and the room have a strong musty smell. Although it is covered by fragrance, people with rhinitis are more sensitive. The glass door of the bathroom shower room opens and closes in the wrong direction, the shower room space is a bit narrow, and the pointed feet are not anti-collision, which caused my toes to be scratched. The customer service staff are very good, and each customer service staff makes people feel comfortable, which is a big plus! The breakfast is also quite rich😍
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Response from Property: Dear guest: Hello! We are sorry that we did not receive your 5-point praise. We will promptly feedback your opinions to the housekeeping manager and make timely improvements. We have checked each room one by one. We look forward to your next stay to see our changes and look forward to your next stay! I wish you a happy life and smooth work!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The most cost-effective hotel in Zhuzhou, good service and good environment. I felt clean and comfortable when I walked in. The service at the front desk was also outstanding. The introduction was comprehensive. I especially like Brother Chen. The room was upgraded for me. I was very happy [grin] I also like the small fish tank at the front desk. I feel better when I see it. I will stay here again next time.
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Response from Property: ❤️~24-hour self-service laundry room~Thank you for your recognition of the service of our colleagues. There is always unexpected warmth in your life. Satisfaction is only the starting point of our service, surprise and touching are what we have always pursued. Each of our partners will provide the best service experience for every guest with the best attitude. In Yannian, warmth can be seen everywhere. We also look forward to your next visit~
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
I often come to Zhuzhou for business trips. I always prefer to stay at Yannian Hotel. The transportation is convenient. There is a Walmart supermarket opposite. It is also good to go to Shennong Lake to see the beautiful scenery and take a walk at night. The hotel service attitude is very good. The front desk sister Xiao Peng is very enthusiastic. The room is clean and tidy. It is worth recommending
Original TextTranslated by Google
Response from Property: ❤️~免按金入住~感謝光臨,謝謝好評!小延收到您的點贊開心極了,歡迎您和家人朋友常來光臨,留下專屬於您的美好記憶!酒店出行也十分便利,有專用地下停車場,距離神農湖很近。歡迎您常來光臨!期待與您常相見,祝您一切順利!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room has astronaut lights, which are very nice. The hotel is very clean and close to Shennong Square, Walmart supermarket, and museums. There are plenty of parking spaces and parking is free. The buffet breakfast is very rich, with many varieties, especially the fruits are very fresh. The lunch in the restaurant on the 16th floor is very rich and tastes very good. The children ate it all. The group purchase of four or five dishes is only 138. The hotel provides laundry service. The hotel is clean. Xiao Peng at the front desk has good service. The key is that the hotel is also cost-effective
Original TextTranslated by Google
Response from Property: ❤️~免按金入住~感謝光臨,謝謝好評!小延收到您的點贊開心極了,歡迎您和家人朋友常來光臨,留下專屬於您的美好記憶!酒店出行也十分便利,有專用地下停車場,距離神農湖很近。歡迎您常來光臨!期待與您常相見,祝您一切順利!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel is in a good location, close to Yandi Square. The hotel service staff Xiao Peng is also very enthusiastic. He used a cart to help me carry my luggage. The lobby not only provides free drinks and small items, but also has a computer for guests to print by themselves. It feels very detailed and humane. I will choose this hotel to stay in Zhuzhou in the future.
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Response from Property: ❤️~Self-service business printing~Dear guest: Hello! Thank you very much for your high praise for the hotel! It makes us feel that the efforts and dedication of all staff are worthwhile. We always believe that good reputation is recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with services and sincerely look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel room is large, the facilities and equipment are also sufficient, it is very close to Yan Emperor Square, so I booked this hotel, the breakfast is delicious hahahaha, and the service is also super good, I would like to praise the front desk Xiao Peng for being clean and hygienic, the room price is also very affordable, and the cost performance is high!
Original TextTranslated by Google
Response from Property: ❤️~前台免費寄存行李~感謝親的誇獎,感激滿滿,前台工作人員都是用心對待每一個客人的,相信收到您的鼓勵,他們將更加努力的服務好每一位到店客人,我們一直奉承的服務理念“想您之想,餘下的交給我們”,滿意只是起點,沒有終點,我們一直在學習,您就是我們成長的見證人,感恩有您,一路同行!
Guest User
Business Queen Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Overall, I was very satisfied with this stay, especially the considerate service staff, which deserves great praise. We originally booked a 2-day stay because it was our first time staying here, so we gave it a try. We felt that the sleep was very good, so we stayed for two more days. During this time, the service staff gave us brown sugar, laundry detergent and eight-treasure porridge for supper. The only shortcoming is that the dust on the air-conditioning outlet on the roof of the room could be cleaned in time, and I hope it can be improved!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your affirmation of our hotel and thank you for your valuable suggestions. We will report to the superiors to clean and tidy up the air outlets in all rooms. Thank you again and look forward to seeing our improvements next time you stay! We will get better and better. Looking forward to your visit again, I wish you good health and a happy life!
Anonymous User
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
This is the second time I stayed at Yannian Hotel. The room is nice and the facilities are very good. The aromatherapy in the lobby is also very good. The weekly service at the front desk is also very considerate and thoughtful. There are also free items such as alcohol cotton pads and toilet pads, which are very considerate. The hotel is surrounded by Yan Emperor Square, which is also very lively at night. I recommend staying here
Original TextTranslated by Google
Response from Property: ❤️~純手工自製飲品~親,能得到您的認可,小延感到非常開心~~我們一定會再接再厲,為您提供更舒適的居住環境,今後一定會努力努力在努力得到您的五星好評,歡迎常回家!