Maison New Century Hotel Dinghai Zhoushan Reviews
Maison New Century Hotel Dinghai Zhoushan
No.12 Huancheng East Road, Dinghai District, Zhoushan, Zhejiang, 316000, ChinaView Hotel Details
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Maison New Century Hotel Dinghai Zhoushan Guest Reviews
4.6/5
Very Good
702 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(702)
Positive reviews(683)
Reviews with photos/video(112)
Classy environment(83)
Delicious breakfast(71)
Convenient parking(58)
Friendly front desk staff(40)
Perfect for business trips(22)
Tasty coffee(9)
Stayed multiple times(7)
Tasty restaurant(5)
Negative reviews(19)
Anonymous User
Discount Twin Room
Stayed in Jun 2024
Couples
3 review
Posted on Jun 17, 2024
It appears efficiency is a key at this hotel. Requests were actioned very promptly. Cleaning staff did a nice job. Room was a good size and mostly in good condition. Plenty of stains on the carpet in the room though, and the room entry door frame was partly torn away from the wall.
Service was very good, though it was four days before any staff so much as smiled. Efficiency but not much in the way of warmth towards guests.
While some rooms are non-smoking, most of the hotel seems fair game for smoking including halls, washrooms, elevators, etc. Cigarette butts to be found and smell throughout.
Apparently the hotel must be very pet friendly given the dog that was brought into the restaurant at breakfast.
Acceptable all around, but not sure I would opt for this hotel again.
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Response from Property: 【Genuine Experience of Business Travelers at This Hotel: 4.9+ Rating】Thank you for choosing to stay at our hotel and taking the time to share your feedback. We are pleased to hear that you are satisfied with the work and service efficiency of our cleaning staff. However, we deeply apologize for the issues and inconvenience you have mentioned.We have notified the relevant departments to handle and repair the stains on the room carpet and the door frame. For the management of smoking areas, we will further strengthen supervision to ensure that every guest is provided with a fresh and comfortable environment. For the issue of employee service attitude you mentioned, we will conduct internal training to strive to improve employee service enthusiasm and make every customer feel our warmth and care. Regarding pet policies, we will re-examine and ensure compliance with relevant regulations in public areas such as restaurants. Thank you again for your feedback, it is very important for us to improve service quality. I hope to have the opportunity to serve you again and bring you a more enjoyable stay experience.
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Guest User
Classic Twin Room
Stayed in May 2024
Business travelers
6 review
Outstanding
Posted on May 21, 2024
The room is hygienic and clean, the stay is very cozy, and the breakfast has many varieties. It will be my first choice next time I travel.
Original TextTranslated by Google
Response from Property: Excited heart, trembling hands, Xiaoqiao really feels this after reading your comments. I’m really happy to see you recognize Xiaoqiao’s efforts so much. I hope you can visit Xiaoqiao often. We Always waiting for your return at "home"
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Wuyumofadian
Discount Twin Room
Stayed in Apr 2024
Travel with friends
40 review
Outstanding
Posted on May 1, 2024
Good location, quiet environment, delicious breakfast noodles, under renovation but basically no impact on rest, front desk staff is very serious and responsible, free welcome fruit
Original TextTranslated by Google
Response from Property: With an excited heart and shaking hands, I really feel the same way after reading your comments. I am very happy to see that you recognize my efforts so much. I hope you can come to see me often. We are always waiting for you to come back at "home".
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Maitianxiaodingdang
Classic Twin Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 28, 2024
The rooms at Xin Huaqiao are very comfortable and the environment is very good! The breakfast is also very rich. I will come again next time!
Original TextTranslated by Google
Response from Property: With an excited heart and shaking hands, I really feel the same way after reading your comments. I am very happy to see that you recognize my efforts so much. I hope you can come to see me often. We are always waiting for you to come back at "home".
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CACTUS
Light Enjoying Double Room
Stayed in Apr 2024
Solo travelers
19 review
Outstanding
Posted on Apr 14, 2024
There are comments about various problems with environmental sanitation services. As for my personal stay this time: When checking in, the front desk receptionist spoke softly and gently, and was very polite throughout the whole process.
After checking in, another handsome guy showed the way and introduced the unmanned supermarket next to it, which was convenient for self-service purchase of snacks and drinks.
Room hygiene: Very clean and tidy. The items were also neatly organized. There was a very retro letter on the desk.
Because I came here for business and didn’t have time to eat breakfast, I didn’t have a choice, so I didn’t comment.
Room service: There was nothing to clean. The auntie who hung the do not disturb also asked if I wanted to add drinking water when I went out. She was warm and thoughtful.
The check-out procedure was very fast. I forgot the room card in the room and just told the front desk and left. I received the refunded deposit in one minute.
I was very satisfied with this stay and will choose Xin Huaqiao next time.
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Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
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Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
7 review
Very Good
Posted on Apr 9, 2024
The sanitary facilities in the room have been newly renovated, the variety of breakfast has been reduced a lot, the characteristics have also obviously declined, and the fruit was rotten and served! Attached photos:
Original TextTranslated by Google
Response from Property: Dear, I'm sorry. Xiaoqiao feels very guilty! Thank you for your feedback. This is not only a problem you care about, but also a problem that Xiaoqiao pays attention to. Xiaoqiao has reported it to the management, found the problem from itself, and strengthened a series of management. Thank you again for your feedback, which made Xiaoqiao realize the shortcomings. If you have more demands and feedback, please call us. I wish you a happy life!
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Guest User
Discount Twin Room
Stayed in Mar 2024
Business travelers
8 review
Posted on Mar 31, 2024
There were blood stains on the pillows in the room. The hygiene is unpredictable. It was a very bad living experience. When you drive a private car, it says that the license plate number will be recorded, but you still have to report the room number every time you go out. It is worse than the average express hotel.
Original TextTranslated by Google
Response from Property: 尊敬的顧客： 非常抱歉給您帶來了如此糟糕的體驗。我們已經瞭解到您所提到的問題，對此我們深感愧疚。 關於房間枕頭有血跡的問題，這完全不符合我們酒店的衞生標準，我們已經立即對客房清潔流程進行了全面檢查和整改，並對相關工作人員進行了再培訓，確保此類問題不再發生。為了彌補我們的過失，我們願意為您提供下次入住的八折優惠，或者為您升級房間。 同時，我們也意識到私家車出門需每次報房號給您帶來了很大的不便，我們的停車管理流程確實存在缺陷。我們正在升級我們的停車管理系統，確保住客的私家車能夠更便捷地出入，不再需要重複報房號。我們預計在[具體時間]完成系統升級。 我們真誠地希望您能給我們一個機會，再次選擇我們酒店。我們相信下次您的入住體驗一定會讓您滿意。 如果您還有任何問題或建議，請隨時聯繫我們，我們將竭誠為您服務。
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Guest User
Classic Twin Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 14, 2024
Convenient parking. Check-in is fast. The room is clean. First choice for accommodation
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Dahaopipi
Executive Queen Room
Stayed in Mar 2024
Couples
204 review
Outstanding
Posted on Mar 27, 2024
Thank you very much for the pet-friendly hotel!
The hotel front desk service is great!
The hotel duty manager handles the problem very well!
The hotel is very clean and everything is good!
Convenient parking.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
9 review
Outstanding
Posted on Mar 23, 2024
The room is clean and tidy, the service is warm and thoughtful, the water quality is excellent, the air is fresh, and there is welcome fruit when you check in. You can see the big plane on the mountain from the road outside.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Classic Twin Room
Stayed in Apr 2024
Travel with friends
2 review
Outstanding
Posted on Apr 8, 2024
Although the room is simply decorated, it is very clean. Parking is also convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Classic Twin Room
Stayed in Apr 2024
Solo travelers
4 review
Outstanding
Posted on Apr 7, 2024
Very happy to stay in the hotel, clean and hygienic
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Classic Twin Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 7, 2024
A hotel with a strong cultural atmosphere, like 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Classic Twin Room
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 7, 2024
The place is very cozy and has a homely feel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Wangyanyan
Discount Twin Room
Stayed in Jan 2024
Business travelers
14 review
Outstanding
Posted on Jan 15, 2024
I have lived in this old hotel for more than ten years, and I feel more and more attached to it. The hotel itself has upgraded its hardware and the rooms have been renovated, especially the standard rooms in Building 1, which are large, new and have a better stay experience. The service is as good as always. The lobby manager and the front desk are familiar faces and very friendly. A cafe was introduced on the first floor. The young baristas are very creative, adding vitality and fashion to the hotel.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and affirmation. We will continue to work hard to do better and bring you a good experience every time you stay. Welcome to come often. We are always waiting for you.
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