Yaduo Hotel Shantang Street, Shi Road, Suzhou

Yaduo Hotel Shantang Street, Shi Road, Suzhou Reviews

Yaduo Hotel Shantang Street, Shi Road, Suzhou

No.2 Shilu Pedestrian Street, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Yaduo Hotel Shantang Street, Shi Road, Suzhou
Yaduo Hotel Shantang Street, Shi Road, SuzhouYaduo Hotel Shantang Street, Shi Road, SuzhouYaduo Hotel Shantang Street, Shi Road, Suzhou
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Yaduo Hotel Shantang Street, Shi Road, Suzhou Guest Reviews

4.7/5
Outstanding
1886 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1886)
Positive reviews(1858)
Reviews with photos/video(223)
Convenient location(353)
Easy to get around(234)
Friendly front desk staff(173)
Delicious breakfast(148)
Close to metro(112)
Quiet & comfortable(79)
Large rooms(68)
Nice elevator(8)
Negative reviews(28)
aehwa0613
Superior Double Room
Solo travelers
5 review
4.5/5
Great
Posted on
温礼 and 丹婷 really took care of me! Exhausted from getting no sleep at my previous hotel, they allowed me to check in just a little early and get a quiet nap before heading to the nearest canals and night festivities. My favorite part of Suzhou so far. The breakfast, though limited options, was done well. The makeup mirror was helpful, and the bathroom soap was my favorite! A little outdated and not spotless, but will definitely stay here again!! It was a bargain for what I got!!
6/8
Response from Property: Dear Daduo fans, it is Daduo's fault that we failed to take good care of you. Daduo feels ashamed and sincerely apologizes to you! Your feedback is our most valuable asset. Daduo will do our best to improve immediately. We also implore you to give Daduo another chance so that Daduo can make up for it and hope to create a better future for you!
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Guest User
Elegant Double Room
Family
5 review
5.0/5
Outstanding
Posted on
Lovely clean hotel in excellent location right by the pedestrian walking street and about 5m from Line 2 metro. We came from Shanghai took a bullet train to Suzhou railway stn and from there another 2 stops on line 2 to this hotel. Plenty of space in the rooms. Very clean. Laundry on 2nd floor free use.
Response from Property: 簡單的喜歡最長遠,平凡的陪伴最心安,朵兒很開心您能滿意,您的滿意就是我們努力的動力,朵兒會繼續努力的,讓這裏成為您在旅途中的第二個家,是朵兒努力目標和方向,期待您的再次到來~
Guest User
Elegant Double Room
Couples
8 review
5.0/5
Outstanding
Posted on
Central location, beautiful design, comfortable, helpful staff
Response from Property: 簡單的喜歡最長遠,平凡的陪伴最心安,朵兒很開心您能滿意,您的滿意就是我們努力的動力,朵兒會繼續努力的,讓這裏成為您在旅途中的第二個家,是朵兒努力目標和方向,期待您的再次到來~
Guest User
Elegant Double Room
Business travelers
15 review
4.0/5
Very Good
Posted on
Clean room and comfortable bed. Breakfast is Chinese but has eggs options , toast, pastries, coffe
Response from Property: Simple like the most long-term, ordinary accompany the most comfortable, Duoer very happy you can be satisfied, your satisfaction is the driving force of our efforts, Duoer will continue to work hard, let here become your second home in the journey, is Duoer efforts and direction, looking forward to your arrival again.
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Keen explorer
Elegant Double Room
Solo travelers
20 review
3.0/5
Posted on
Apart from great location, nothing to say about the hotel
Response from Property: Thank you very much for your comments, it must be Duoer is not good enough, Duoer we must make continuous efforts to improve the quality of service, looking forward to your next stay can experience more surprises.
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ShearTravels
Elegant Double Room
Couples
28 review
5.0/5
Outstanding
Posted on
Great location, great hotel and pleasant stay. Rooms were clean, spacious and well layed out. Location is on a pedestrianised road, so be aware that the roads nearby for taxi etc may be busy. Few minutes walk from line 2, very convenient. Staff are very friendly, welcoming and pleasant. Will recommend if your looking for hotel in this area of Suzhou.
Response from Property: Dear friends, like that to come often oh ~ Everyone who comes to Atour is our friend! Poetic, humanistic Atour! In order to give you a perfect stay, Atour never stops. Here are more beautiful, waiting for you to discover, remember to come often!
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Chella in China
Elegant Double Room
Solo travelers
16 review
4.5/5
Great
Posted on
The location of this hotel is in a pedestrian Street, so when you get dropped off you will get dropped off in the road and just walk a little bit over to the hotel. It’s a very busy street so there’s many things around in terms of buying food and going out. However, I can get a bit noisy but you don’t really hear a lot of the noise from inside the hotel the only noise is the rooms in ext store. The neighbors that I had were exceptionally noisy and I didn’t really like that but that’s not the hotels fault. It’s easy to order takeout, the hotel will send it to your room with the small robot and also the hotel is very neat and very clean. The staff don’t speak but they are very helpful, so if you can’t speak Chinese I would suggest using a translator. The only thing that I didn’t like was the fact that it was so busy around the hotel but once again that’s not the hotels fault. The service is the best from the cleaners, they are so nice and so kind and always greet you and are very helpful.
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Response from Property: Dear friends, like that to come often oh ~ Everyone who comes to Atour is our friend! Poetic, humanistic Atour! In order to give you a perfect stay, Atour never stops. Here are more beautiful, waiting for you to discover, remember to come often!
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Jeanett
Elegant Double Room
Travel with friends
15 review
3.7/5
Posted on
Neat and clean corridors and room. There’s always drinking water readily available at the lobby counter. Check in was also easy and quick.
Response from Property: Dear friends, like that to come often oh ~ Everyone who comes to Atour is our friend! Poetic, humanistic Atour! In order to give you a perfect stay, Atour never stops. Here are more beautiful, waiting for you to discover, remember to come often!
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Tumelo
Superior Room (2 beds)
Travel with friends
20 review
4.2/5
Very Good
Posted on
It was a really great stay and we absolutely enjoyed being there. It’s a bit of a drive from SIP but if you don’t intend on going there then it’s a great place to be to visit the Lingering garden.
Response from Property: Dear friends, like that to come often oh ~ Everyone who comes to Atour is our friend! Poetic, humanistic Atour! In order to give you a perfect stay, Atour never stops. Here are more beautiful, waiting for you to discover, remember to come often!
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Chadman
Superior Room (2 beds)
Couples
15 review
5.0/5
Outstanding
Posted on
It was nice time. Relaxing. Good service.
Response from Property: Dear friends, like that to come often oh ~ Everyone who comes to Atour is our friend! Poetic, humanistic Atour! In order to give you a perfect stay, Atour never stops. Here are more beautiful, waiting for you to discover, remember to come often!
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Xietingfeng·
Superior Double Room
Solo travelers
1 review
5.0/5
Outstanding
Posted on
nice perfect
Response from Property: 喜歡這件事,本身就很難解釋給別人聽。客官,感謝您如此直抒心意,朵朵倍感榮幸,也請允許朵兒説一句:“喜歡你,沒道理!”
Baisexihu
Superior Room (2 beds)
Couples
24 review
5.0/5
Outstanding
Posted on
The room was comfortable. I originally planned to stay for one night, but because I felt it was good value for money, it was close to the Shantang Street scenic area, and there were many supermarkets nearby, so I stayed for another day. The hotel laundry room was convenient for washing clothes. You can go shopping, or spend time in the hotel gym and newspaper corner. I especially want to praise the free late-night porridge provided by the hotel. It is said that it was simmered over low heat with tea for more than 3 hours. It was fragrant, glutinous, delicious and warm! When checking out, the beautiful girl at the front desk also sent two bottles of hot mineral water. The details of the service are so careful!
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for giving us such a wonderful evaluation! I fully understand why you choose to stay longer. We have been working hard to improve the cost-effectiveness and provide guests with a convenient and comfortable experience. We are very pleased and proud to hear you praise the comfortable room, convenient laundry, complete surrounding facilities, delicious late-night porridge and thoughtful front desk service. This is what we should do. We will continue to maintain and improve it so that every guest can feel the warmth of home. Looking forward to your visit again, I wish you a happy life!
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kitty10086
Superior Room (2 beds)
Travel with friends
3 review
4.2/5
Very Good
Posted on
The room was clean and tidy, the waiter was very enthusiastic, the service was very good, and they gave us warm water when we checked out. But the TV kept freezing when I was watching TV, and the air conditioner kept making noises all night, which needs to be improved
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of the cleanliness of our room, the attitude of our waiters, and the thoughtful service at check-out. We apologize for the inconvenience caused by the TV freezing and the noise of the air conditioner. I understand that this has greatly affected your stay experience. We will immediately arrange professionals to conduct a comprehensive inspection and repair of the relevant equipment to ensure that similar problems will not occur again. We look forward to your visit again and give us an opportunity to provide you with more perfect service!
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Guest User
Superior Double Room
Other
2 review
5.0/5
Outstanding
Posted on
I booked a room for the postgraduate entrance examination just for quietness. The staff showed me several rooms and were very considerate and the service was amazing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your compliments on the attentive service of our staff! I can understand your urgent need for a quiet environment during the postgraduate entrance examination, and we are extremely gratified to see that the staff's service can satisfy you. Your affirmation is the driving force for us to move forward. We will always maintain this level of service and provide every guest with thoughtful and meticulous care. I look forward to your excellent results in the postgraduate entrance examination, and hope that I will have the opportunity to serve you in the future🤗! I wish you all the best and may your dreams come true!
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Feiyu133
Superior Room (2 beds)
Family
6 review
5.0/5
Outstanding
Posted on
It was a very pleasant trip. Years of traveling have made me particularly concerned about the environment and location of the hotel. Fortunately, I made the right choice for this trip to Suzhou. A brand is a brand, and the service staff are very enthusiastic. I decided to stay at Atour in the afternoon when I arrived. The staff immediately confirmed the contact and asked about my needs. They were warm and hospitable. Although it is not a new decoration, it is well maintained. It is cleaned every day and is quite clean. It is located next to the subway station, which saves a lot of time. It is also in a good location for sightseeing. Several check-in spots are within walking distance. It is convenient for food, accommodation and transportation. If I come again next time, I will choose Atour!
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Original TextTranslated by Google
Response from Property: Dear guest, we are sincerely happy to see that you are so satisfied with your trip to Suzhou! I understand that as a senior traveler, you attach great importance to the hotel environment and location. I am very happy that Atour can meet your expectations. We appreciate the warm service of the staff, the good upkeep of the hotel and its convenient location for your pleasure. We look forward to your visit again, and we will definitely welcome you with better service and a more perfect experience.
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